Recently, Zhang, a merchant in Yiwu, Zhejiang, encountered a refund only from an e-commerce platform, which is seriously contrary to Chinese morality. A customer applied for a refund of only 9 yuan in his **, and Boss Zhang decided to drive 210 kilometers to Jinhua City to find this consumer.
Boss Zhang said that in recent years, the rise of e-commerce platforms, and some connivance, has made many online shopping consumers lack integrity, after receiving the goods to apply for only refunds, this kind of "white prostitution party" has more and more balance of power, he does not want his store to become a "white prostitute party" frequented by the store, thus affecting the follow-up business.
The next day, he went to the police station near the other party's residence to report to the police, **After investigation, it was found that the lady deliberately damaged the goods, and then applied for a refund only, and there were many similar behaviors. Asked if Mr. Zhang needed to detain the lady, Boss Zhang said: "Considering that the other party has two children and needs to be taken care of, he chose to forgive her." After the coordination of **, the lady finally returned 9 yuan and apologized to Boss Zhang. The woman said she was just trying to take advantage.
In fact, similar cases often occur. For example, at the beginning of 2023, Ms. Li from Hebei Province bought a top worth 116 yuan hat, received the goods also apply for a refund only, the reason is not satisfied with the quality of the product, so choose to refund only. Ms. Li subsequently received a refund for the payment, and the merchant contacted Ms. Li several times to ask her to return the goods, but Ms. Li neither returned the hat nor responded to the merchant's request. In desperation, the merchant sued the matter to a court in Hebei Province and demanded that Ms. Li refund the payment 116 yuan, lost work expenses, litigation fees totaled more than 400 yuan. In the end, with the intervention of the court, Ms. Li took the initiative to refund the payment and compensated the merchant for the cost of protecting her rights.
E-commerce platform shopping, received goods, dissatisfied, can be rejected, and return and refund is the basic integrity of the problem, apply for only a refund without return This is a lack of morality, unless the merchant requirements, consumers do not need to return the goods, to maintain moral integrity, is everyone's responsibility, the society has no integrity, will be chaotic into a situation where everyone is the best, do not covet small profits, and damage their character.