The Jingning County Taxation Bureau of the State Administration of Taxation closely combines the construction of political organs with the construction of "Fengqiao-style" tax branches in the new era, continuously draws governance wisdom from the "Fengqiao experience", and relies on the county bureau's "Spring Breeze Jingshui" convenient service room, tax supervision and intelligence center, tax service support center, tax dispute assistance center and tax counseling experience center (one room and four centers), continue to promote the construction of "Fengqiao-style" tax bureaus in the new era, and strive to create "mobile service + tender mediation + people's mediation" The diversified mediation service model plays a strong voice of the times in hard work and responsibility, and depicts the most beautiful "maple" scene of Jingning taxation.
"Mobile services" benefit people's livelihood and focus on demand and excellent services.
Chengguan Taxation Branch of Jingning County Taxation Bureau, as the competent branch of apple export and acquisition enterprises in the county, quickly dispatched a "mobile tax service team" composed of "party member pioneer posts" and young business backbones to go deep into the main apple-producing towns and towns in Jingning County, and counsel fruit farmers in the field to issue apple tax-free invoices for the acquisition enterprises, publicize the preferential tax policies for farmers, and effectively solve the problem that buyers can not obtain invoices in time. The contradiction of fruit farmers not being able to collect money in time. "Every year the buyer to invoice does make it difficult for us, it is the busy season of orchard farming, it is really inconvenient to run the county, and now you can complete the transaction with the buyer without leaving the orchard, which is a really good thing!Hu Shuangwen, a fruit farmer in Lidian Town, Jingning County, said.
Tender mediation "moistens the heart, and the tax-related contradictions are resolved as soon as possible."
Relying on the previously created women's micro-home activity room, on the basis of actively creating the "Pingliang City Women's Civilization Post", a tax dispute mediation room with women's characteristics was established to resolve tax-related disputes as soon as possible through tender mediation. Recently, Jiang Juanjuan, deputy director of the Chengguan Taxation Bureau, as the chief person in charge, resolved the disputes arising from the unsuccessful rent negotiation with the traditional concept of harmony and wealth, and guided the lessor to pay the relevant taxes in a timely manner. "We women have strong empathy skills, can capture the small and delicate emotional information of the parties, guide the parties to stabilize their emotions, open their hearts, and resolve conflicts and disputes in a timely manner. Talking about the effectiveness of women's mediation, Jiang Juanjuan, deputy director of the Chengguan Taxation Branch of the Jingning County Taxation Bureau, said.
People's mediation "promotes harmony and solves problems with collective wisdom."
The Jingning County Taxation Bureau took the lead in establishing the Jingning County Tax Dispute People's Mediation Committee with the Jingning County Judicial Bureau, set up a dispute mediation team, and strived to resolve the tax conflict disputes at the grassroots level. The 31st Branch of Pingliang Xinsheng Pharmaceutical Chain Co., Ltd., a branch established in Jingning County, has objections to the recent rectification opinions of the tax department on the underpayment of urban construction tax and two education additions, and believes that it should enjoy the "six taxes and two fees" reduction and exemption policy according to the type of head office. Yang Yingzhong, mediator of Chengguan Taxation Bureau, gave feedback to the tax dispute consultation and mediation team of the county bureau on taxpayers' questions, and Zhao Junwei and Wang Jiankang, the backbone of the team's business, believed that the enterprise independently gave up the filing of the head office and branches, and its branches could not enjoy the reduction and exemption policy. After the mediator's patient explanation, the taxpayer accepted the rectification opinion, corrected the relevant declaration form in a timely manner and paid the tax back.
Since the construction of the "Fengqiao-style" tax branch of the Jingning County Taxation Bureau, it has successfully resolved 19 tax-related disputes and handled complaints, visited 18 enterprises in total, asked 8 households online, solved 8 problems, and achieved 100% satisfaction with taxpayers' return visits. Basically realize "small things do not go out of the sub-bureau, big things do not go out of the county bureau, and contradictions are resolved on the spot".
In the next step, the Jingning County Taxation Bureau will adhere to the development of the "Fengqiao experience" in the new era, take the satisfaction of the masses as the work goal, combine the "Fengqiao experience" in the new era with the modernization of tax governance, and combine it with the political organs of the county-level taxation bureau, constantly improve the system and mechanism, and contribute to the modernization of grassroots tax governance.