Brand e-commerce rights protection and price control can be consulted to the top of the article.
Appealing for fake store seals is a common problem when it comes to defending your rights on Douyin, and here are some suggestions and steps to help you deal with it:
1.Preserve evidence: First, you need to keep all evidence related to store transactions and enforcement, including order information, chat logs, and more. This evidence will help you prove your rights.
2.Contact Douyin customer service: If the store refuses to admit the mistake and appeal with a fake seal, you can contact Douyin customer service and explain the situation. You need to provide detailed evidence so that TikTok can understand what happened.
3.Seek legal assistance: If Douyin customer service can't resolve the issue, you can seek legal assistance. You can consult with a lawyer or legal aid agency to understand your rights and how to protect your rights.
4.Report a store: If you believe that a store's use of a fake seal to appeal is fraudulent, you can report the store to Douyin. You will need to provide relevant evidence so that TikTok can investigate and take appropriate action.
5.Seek help from a third party: If you are unable to solve the problem through the above channels, you can seek help from a third party. For example, you can contact consumer associations or relevant agencies for help and support.
In short, if you encounter a fake seal appeal on Douyin, you need to keep the evidence, contact Douyin customer service, seek legal assistance, report the store, or seek help from a third-party organization. At the same time, you also need to be calm and patient so that you can solve the problem better.