What should I do if I encounter a fake seal complaint on Pinduoduo

Mondo Technology Updated on 2024-01-29

Brand e-commerce rights protection and price control can be consulted in the top article**.

It is a common problem to complain about fake store seals on Pinduoduo, but it is difficult to solve. Here are some suggestions to help you cope with this situation:

1.Gather evidence: First, you'll need to gather all evidence related to your complaint, including order information, items**, chat logs, and more. This evidence will help support your complaint and prove that you are buying a fake.

2.Contact Pinduoduo customer service: You can contact the platform through Pinduoduo's customer service channels, explain the situation to them, and ask for a solution. When contacting customer service, try to remain calm and objective, and provide detailed evidence and information.

3.Submit a complaint: If customer service can't resolve the issue, you can submit a complaint through Pinduoduo's complaint channel. When submitting a complaint, be sure to provide detailed evidence and information, and clearly state your claim.

4.Waiting for processing: Once you have submitted your complaint, you will need to wait for the outcome of Pinduoduo. Normally, the platform will investigate the complaint and give a result as soon as possible.

5.If you encounter a fake seal appeal: If the store uses a fake seal to appeal, you can provide evidence to Pinduoduo to prove that the seal is fake. You can protect your rights and interests through legal means, such as reporting the case to the police or filing a lawsuit in court.

In short, it is a complicated issue to complain about fake seals of stores on Pinduoduo, which requires patience and perseverance. If you find yourself in this situation, it is advisable to consult a professional lawyer or relevant agency in time for better help and support.

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