Zhang Xuefeng said that liberal arts are all service industries, and the service industry is "licking", that is, "I will give you a smile".
His statement is one-sided, arbitrary, and misleading, and he apologizes that he is also in the service industry, and he is also "licking", looking like a hanger, and this turmoil will only exacerbate the discrimination against waiters.
Firefighting, police, doctors, finance, law, etc. are all service industries, and they all rely on professional knowledge to provide services, not "licking". Real service, in addition to relying on professional knowledge, is inseparable from the intentions of service personnel.
To tell a little story, at home at a seaside resort hotel, a waiter overhears a conversation between a couple, the wife says she wants to go to the beach, but she is in a wheelchair, and the husband looks embarrassed, saying that the sand is soft and there is no way to push her over. The waiter contacted the maintenance team, and they paved a boardwalk to the beach and set up a tent at the end of the road, so that the couple could watch the sea, blow the wind and have dinner.
Those who heard this story were touched by the heartwarming actions of the waiters. Through his dedicated service, he satisfies the wishes of his customers and enhances the happiness of others.
And now selling products, simply selling products, but not providing services is very few, such as cars, consumers in addition to the car itself, the related services are also very important. People who buy a car value not whether they can lick it, but thoughtful car service, otherwise it is difficult to make up their minds to pay.
It can be said that people need services, and only through the services provided by others can they facilitate each other's lives and get their needs satisfied.
In addition, today's service industry is very reliant on technology, for example, banks now have self-service deposit machines that can provide convenient services to customers. It can be seen that customers do not need to "lick", what they need is to solve better problems. By "licking" to serve customers, it means that the person providing the service is not professional, and the transaction can only be realized in this way.
The word "licking" is very vulgar, and it is undeniable that this phenomenon occurs in society, but in general, it is a contempt for service industry practitioners, and it will cause bad guidance, so that more people despise the service industry and practitioners. Especially for the bottom waiter, it is more likely to exacerbate the customer's disrespect for them, in reality, the phenomenon of customers beating and scolding the waiter occurs from time to time, and this kind of inducement will undoubtedly exacerbate this phenomenon.