With the ringing of the New Year's bell, we ushered in a brand-new and full of expectations for 20 years. Looking back on the work and life of the past 20 years, I feel that the company and the people around me have undergone tremendous changes in the past year, our brand is improving rapidly, and the colleagues around us are also making continuous progress and striving towards the same goal. The new year has arrived, but also brought new challenges, as we prepare to welcome the arrival of the new year with a new look, do not forget to review and summarize the efforts made in the past year.
1. I will make a detailed summary of my work in the past few months
1. Recruitment;
a. Combined with the 20-year personnel demand plan of various departments, and according to the actual needs of the personnel of each department, through various recruitment channels, all kinds of outstanding employees are recruited in a targeted and reasonable manner to equip each position;
b. In the past 20 years, the Ministry of Administration and Personnel has participated in a job fair (one of which is a double selection meeting for graduation colleges), attracting a large number of talents to apply, and finally meeting the personnel needs of related positions.
2. Establish, improve and standardize personnel file management;
a, for the new employees to go through the entry procedures, establish and improve its electronic files and paper files (including ID cards, graduation certificates, degree certificates, professional title qualification certificates, physical examination reports, ** and other information), and issue the "employee handbook", 20 years of the company's new employees are: xx people;
b. Assist the department head to go through the formalities for the regularization of employees who meet the conditions for regularization in a timely manner
c, for the resignation of the staff to go through the resignation procedures, to supervise the smooth completion of the handover of their goods, 20 years of the company's resignation of the number of employees: xx people;
d. Participate in the collection and sorting of all kinds of archival materials in 20xx and previous years, classify and archive them according to year and type, place them in the archives of the building, and establish corresponding electronic files for easy access;
At the end of each month, the new, regular, salary adjustment and resignation personnel will be statistically checked and sent to the relevant leaders.
3. Staff training;In 20 years, the administrative and personnel department has organized a total of training courses for employees within the entry, and the training content mainly includes the company's development history, corporate culture, and various rules and regulations of the company.
4. Comprehensive management of labor contracts and social security insurance;
a. Social insurance refers to basic endowment insurance, unemployment insurance, basic medical insurance, work-related injury insurance, and maternity insurance
B, timely with the conditions (through the company's assessment) of the staff to sign a labor contract, and timely for the increase of social security insurance, 20xx years with the company to sign a labor contract and increase the number of social security of the number of employees;
c. Handle the termination of the labor contract of the departing employee in a timely manner, and handle the reduction of its social security in a timely manner, and the number of employees who terminated the labor contract and reduced the social security with the company in 20xx is: xx people.
5. Comprehensive management of duty and duty work;
a. Update and complete the company's daily and weekend duty (duty personnel) in a timely manner
b. Complete the holiday notice and duty arrangement of statutory holidays, since I entered the company, under the guidance of the department head, I have successfully completed the holiday notice and duty arrangement of each holiday.
7. Manage the company's trade union, cooperate and coordinate with employees to carry out various forms of activities on a regular or irregular basis, and do a good job in docking and communicating with superior trade union organizations.
Second, the following is my work experience
1. Learning is the top priority of doing a good job;
I believe that the value of work is to be constantly improved, to learn and improve in the work. Especially in an interdisciplinary job that I have never been exposed to, in this relatively unfamiliar field, it is more important to strengthen the knowledge of various aspects through learning in order to work better.
2. Previous experience helps you in your current work
After graduation, I worked in the company for many years, and its business scope is roughly the same as that of the "company", and the same industry background enables me to understand the company's various situations and industry conditions more quicklyAt the same time, the work makes me proficient in data collation, management and report production and collation, and when I start this new job, I can also grasp the update management of employee information tables and the sorting, classification and archiving of files faster and better.
3. Ask for advice with an open mind and integrate into the collective
Entering the administrative personnel department, I will find out my own work positioning, do practical and hard-working, actively discuss with colleagues in the process of work, there are some professional do not understand I humbly ask the leader and other experienced colleagues for advice, obey the leader's command, quickly into this new environment.
4. Do a good job conscientiously and responsibly;
Every job in my hands, not only for the department and the company, but also for myself, in the process of work, what I get is not only the remuneration for the work, but also the training of technology, the improvement of quality, I strive to cultivate my own conscientious work spirit.
5. Deficiencies in work.
a. Since I only joined this year, when facing some unexpected situations at work, the adaptability is not fast enough and needs to be improved
b. Sometimes I temporarily ignore individual work tasks due to miscellaneous work and many things, which means that I am not careful enough in the process of work, and I should strengthen the organization of doing things in the future, and I can plan the steps of the work in the form of a memorandum to ensure the smooth completion of the work.
c. Dealing with some complex work is not serious enough, resulting in the completion of the work is not ideal, in 20 years, I will meet this job with the best working attitude, and never flinch in the face of challenges.
3. 20-year work plan
On the basis of 20 years of work, in 20 years, in addition to doing a good job in basic daily work, I will focus on doing a good job and improving the following work in 20xx:
1. Organize and improve the personnel information and labor contract to ensure that there are no loopholes
2. Organize and improve the company's documents and archives, and establish a complete file directory table
3. Purchase social security for company personnel;
4. Assist leaders to do a good job in humanistic care for the company's employees, enhance their sense of belonging, and reduce the turnover rate of employees
In the new year, I will study harder, strive to make new breakthroughs in improving my professional quality, and strive to be better qualified for my current position. It is not only the knowledge of the position of personnel specialist, but also to learn the principles of life, the way of dealing with the world, strengthen interpersonal communication, and better adapt to the company's environment. Actively participate in the training of various knowledge of the department, update their knowledge in a timely manner, and improve their work and professional ability. Learn from colleagues with an open mind, learn from others' strengths, and make up for your own shortcomings. I'm going to work hard and get good results. With the continuous expansion of the company, standardization, and improvement, it can be expected that our work will be more onerous, and the requirements will be higher.
The above is a summary of my 20-year year-end work, please supervise and correct the leader.
Time flies, and it has been more than six months since I entered the X family. As a fresh graduate, first of all, I would like to thank me for providing me with this learning opportunity and development platform, which allowed me to turn from a chrysalis to a butterfly with the help and guidance of the company's leaders, realize the transformation from a student to a newcomer in the workplace, and have improved and enhanced my work mentality and work ability.
1. Summary of work
From October 20xx to October 20xx, I served as a personnel administrative assistant, mainly responsible for administrative work, including office environment management, office supplies management, library management, document management, attendance management, welfare supplies management, social security provident fund processing, license management, etc. More than one month of experience has given me a deeper understanding and experience of the soul of administrative work - the formation of standardized work processesIt made me a breakthrough in the planning and operation of employee activitiesIt has given me a clearer understanding and positioning of myself.
Since 20xx, I have been transferred to the position of human resources specialist, mainly responsible for personnel work, including recruitment and hiring, training management, performance management, employee benefits management, labor relations management, etc. Through this platform, the theoretical knowledge of human resource management during the campus period can be practiced, and the practical work of human resource management can be accumulated, which makes me truly appreciate the importance of personnel work in enterprise management, and also makes me truly appreciate the infinite fun and charm of personnel work. Filled with interest and enthusiasm, whether it is recruitment work or daily routine personnel work, I continue to grow and be determined in the midst of bumps. Due to the lack of work experience, the practical experience of the six modules needs to be enriched and improved urgently, so at the end of 20xx, we will re-examine the completed work and summarize the experience and shortcomings in order to carry out better work in the future.
Second, the work summary
Looking back on 20xx, whether in administrative work, or in personnel work, have achieved a quantitative leap, everything is from scratch, but "where there is a will, there is a way", I hope that in 20xx, through the help of the leadership and their own efforts, we can achieve a qualitative breakthrough in the work, continuous progress, and realize self-worth, and now the work of 20xx is summarized as follows:
(1) Recruitment and hiring
1. Theory guides practice and combs the process.
In the recruitment work, we always adhere to the principle of theoretical guidance and practice, and in the early stage of career exploration, we will gradually promote the recruitment work through the transformation of theoretical knowledge, and the main recruitment process is: 1. Demand confirmation;2. Position analysis;3. Publish recruitment information;4. Select a recruitment channel5. Make an appointment for an interview6. Interview or written test;7. Retest;8. Background check;9. Recruitment decision;10. Recruitment summary. Through the use of book knowledge, we can find the gap between theory and practice, and make appropriate adjustments according to the company's current situation and our own capabilities.
Through the combing of the company's existing processes, I also found the remaining deficiencies in the recruitment work, such as the labor risk prevention in the recruitment process. Combined with the content of the training course "The Application of the New Labor Law in Enterprise Management" I participated in in October 20xx, I reorganized the recruitment process, formed a summary report on the risk prevention issues in the recruitment work, and formed relevant documents, such as "Employee Information Registration Form", "Job Application Form", "Data Submission Confirmation Form", etc.
2. Observe, think and summarize, and seek change in the details.
In the daily recruitment work, it is easy for people to fall into an infinite cycle of repetitive tasks such as information refresh, resume screening, and appointment interviews, especially during peak recruitment periods. For the long-term poor recruitment results, although there have been discouragement and difficulties, but through my own thinking and summary, I also found some problems from the details, such as appointment skills, interview reception, interview skills, interview time, etc., and these small problems are included in the work summary, set small streams into big water, I believe that the improvement and improvement of daily work details will guide the optimization of future recruitment work.
3. Timely feedback and summary, and learn experience from the outside world.
Since the beginning of X, we have started to make monthly recruitment work summaries on a regular basis, and through the combing and review of recruitment work, the department's recruitment work has made certain progress and changes
1) Control of interview attendance rate. Statistics show that the interview attendance rate is different for different positions, and the number of interview appointments will affect the interview attendance rate. Therefore, since May, the number of interview invitations for general worker positions has been adjusted, with no less than 10 interview invitations per day and no less than 2 interviews at each time point, so as to control the final recruitment completion rate.
2) Recruitment** maintenance optimization. Through the resume refresh time, channel targeted investigation, historical information cleaning, the use of tools, etc., to achieve the improvement of the utilization rate and the scientific optimization of channel management.
3) Empathy. Recruitment is largely a sales job, selling the company's image, brand, reputation, etc., and the soul of sales work is empathy, considering needs from the perspective of consumers, and then developing products and selling products according to needs. The same is true for recruitment. Questions to consider in recruitment: a. What are the applicants' application habits?b. What are the needs of the applicant?(What kind of job do you aspire to get?)c. What can the candidate accept?What is not acceptable?Through thinking about the candidates, I made tracking statistics on the refresh time of the recruitment information, made appropriate adjustments to the recruitment, and broadened the recruitment channels.
4) Market analysis. In October 20xx, through the investigation and interview of the market talent situation in the recruiting position, the qualifications of our company in the recruitment position were adjusted and reasonable suggestions were put forward, which was approved by the employing department and alleviated the talent pressure in the recruiting position.
(2) Employee welfare management
In terms of employee welfare management, it mainly includes two major businesses - social security business and provident fund business, through several months of field handling, I have been exposed to the specific process of various business handling, broadened my knowledge of labor and management, and also accumulated certain practical experience, including:
1. Social security business.
1) Social security filing.
2) Employee medical insurance card collection.
3) Changes to key personal information.
4) Application for unemployment benefits.
5) Social security details inquiry.
6) Annual examination of licenses.
2. Provident fund business.
1) Provident fund remittance and sealing.
2) CPF transfer.
3) Provident Fund withdrawal.
4) Collection of the CPF account book.
5) Annual adjustment of provident fund.
6) Handling of change of provident fund unit information.
(3) Management of labor relations
Labor relations management, mainly including entry and resignation procedures, personnel file management, labor contract management, reward and punishment management, etc., through the operation of daily personnel work, I have become more rigorous, meticulous and vigilant, but also made me more deeply aware of the importance and criticality of personnel work. If the employee fails to submit the "Resignation Certificate" in time when he joins the company, it may cause the employee's previous company to recover the debts of our company, and this is often only a detail of the entry process, which is easy to be ignored, and if it is not discovered and realized in time, it will bring unnecessary disputes to the company. To this end, during the period from x to x 20xx, I conducted a survey of the company's labor risks, including:
1. Labor contract.
Through the investigation of labor contracts, it was found that the company had not renewed 3 contracts in time, and the contracts were renewed in a timely manner in accordance with the company's procedures, so as to avoid labor risks. In addition, the company's labor contract system has been improved, and new "Labor Contract", "Labor Contract Modification Agreement", "Internship and Part-time Agreement", "Labor Contract Receipt Form" and so on have been formulated.
2. Personnel file part.
Through the reclassification, statistics, sorting and sorting of personnel files, a preliminary personnel file management plan and ideas have been formed, but the personnel file management system has yet to be formulated. However, in the process of sorting out personnel files, I also realized that personnel work is often a process of correcting, avoiding mistakes, and cleaning up, correcting past mistakes, avoiding future mistakes, and finally cleaning up problems left over from history. Therefore, for the daily routine work of personnel, it is necessary to accumulate in the present and avoid mistakes in the present in order to prevent the occurrence of labor risks.
(4) Performance management
Performance management mainly includes performance notification, performance implementation follow-up, performance feedback and collection, etc., through the collection and summary of department performance, it is found that the company's performance is only a formality, and the performance results are not applied to the work, can not play the role of performance guidance. Due to the limited work experience, this problem needs to be summarized in the future with the accumulation of experience, from which the performance appraisal methods and methods suitable for the company's current situation can be summarized.
Due to the early establishment of the company and the later establishment of a subsidiary, there is a problem of confusion in the company's performance appraisal, which will generate labor risks to a certain extent. To this end, I have sorted out and standardized the performance of each department of the company, and realized the unified operation of performance appraisal.
(5) Training management
In 20xx, the training work was mainly based on external training, and I was mainly responsible for assisting the development of external training, such as external training notice, external training agreement signing, external training data collection, external training effect feedback, etc., and established a unified management of the "training management account".
(6) Other personnel administrative work
1. Employee activities.
1) On October 20xx, we broke through the conventions of birthday parties in previous years, produced opening **, PPT, set up themes and games, changed the rigid style of birthday party notices in the past, and organized a birthday party with a theme and purpose, which was praised and affirmed by superiors and colleagues.
2) In October 20xx, we organized employees to sing K activities, from notification to implementation, from taking pictures to going to the wall, they were all completed independently, and quickly made friendly contact with colleagues through the activities, and played a coordinating role in the activities.
3) On October 20xx, we organized a singing activity with themes, games, and programs - The Voice, which allowed employees to PK and learn in a pleasant atmosphere through simple and interesting grouping methods and small games. Although the preparation time for the activity was relatively hasty, the notice, implementation, coordination, preparation and other work all formed a plan in a timely manner, implemented it to the people, and promoted the orderly development of the activity.
2. The cultural wall is updated.
In October 20xx, with the theme of "Reading Day on October X", the company culture wall was designed and the requirements of the superiors were completed - not only with words, but also with innovation and corporate culture. Through the use of old things, the newspaper is made into a book skylight;Through color printing and cutting, the ** text is three-dimensional and active;Through the promotion of the Book Day, it is integrated into the company's corporate culture "progress". Therefore, he was also praised by his superiors.
2. Optimization of the stamping process.
Due to the cumbersome, complex and time-consuming stamping process caused by the company's personnel changes, I wrote an "Application for Authorization for the Use of the Seal of the Ministry of Human Resources Development", which counted all the daily routine stamping work of administrative personnel and submitted it to the board of directors for approval, so as to avoid the situation of asking for instructions every time the seal was sealed. And on the matter of the leader's signature, he put forward the idea of engrave a private seal to authorize the use, which was praised and affirmed by the superiors.
3. Things assigned by the leader.
Helping leaders handle business filings and passport applications for travel to and from Hong Kong and Macao has enabled me to have a certain understanding of relevant business processes and a certain ability to operate.
(7) Enterprise rotation intelligent system
1. The daily routine work of the landing committee.
As the secretary-general of the Landing Committee, he is mainly responsible for the formulation of various manuscripts, task notification and follow-up, project promotion, and activity organization and coordination. Regularly complete the minutes of the landing committee meeting, submit the proposal of the landing committee meeting, follow up the completion of the work of the sub-committee, feedback the opinions of employees, and help the promotion of the implementation of the project. Through the study of the local committee, I have an opportunity to continuously exercise my official document writing ability, and train my sense of service and cooperation. And through the replication of the administrative document management, the "Landing Committee Document Number Management Table" has been established to manage the official documents of the Landing Committee in a unified manner.
XX year x month x sunset launching ceremony.
To help start, it is mainly responsible for coordination and driving.
XX year x month x sunset kick-off meeting.
Mainly responsible for the work of the reception team, and responsible for the coordination and notification of activities. And lead the team to learn dance, put forward optimization suggestions, and achieve win-win cooperation.
The first phase of the landing results exhibition conference on xx year x month x.
Mainly responsible for the preparation and organization of the award ceremony, and do a good job of coordination during the meeting.
5. Visit and study.
1) Visit Chiba pine on 20xx/x/x;
2) 20xx/x/x/x/20xx to observe the space launch meeting;
3) Visit on x/x/20xx.
3. Deficiencies in the work and plans for 20xx
(1) Improve the ability of recruitment business and improve the completion rate of recruitment (learning and training).
1. Study: Participate in recruitment training and read recruitment-related books.
Only through continuous charging and learning can we continue to expand our knowledge and vision, clear the fog of work, and welcome the dawn of victory. To this end, I plan to attend at least one training course on recruitment in 20xx to summarize my shortcomings in recruitmentRead at least 12 books and at least 30 articles related to recruitment.
2. Recruitment tracking: take each employee as a case study to analyze the recruitment error.
This is a point gained in the training course in December, through the tracking of the candidates, from their initial examination, re-examination, probationary period of comprehensive performance, review, analysis, summary of their own judgment errors in the recruitment interview process, and summarize the candidate's words and deeds behind the representative of the psychological activities and real situation, through slow, continuous summary, in order to truly accumulate the experience and feeling of the recruitment interview, reduce the judgment error.
3. Fine steps: Optimize every process and link of recruitment, and gradually improve the recruitment system.
In each process, there are many key steps and details that determine the final outcome of the interview. Through continuous thinking and summarization, a complete, specific and operable recruitment system is formed, and the efficient operation of recruitment work is truly realized. To this end, the early stage can be cut through the process combing, the middle stage is regularly inspected and repaired, and the later stage is summarized to form a system.
4. Overall planning ability: forward-looking and goal-setting.
The classic PDCA theory, revealing the importance of planning. To this end, recruitment is also a PDCA process, in the early stage of recruitment, there needs to be a goal to guide the action, and to achieve forward-looking, anticipating future work in advance, to avoid not achieving the recruitment effect.
5. Data statistics: All process improvement will go through the process of data statistics.
In the recruitment work, the consideration, analysis, and optimization of the recruitment effect are all accumulated in the daily data statistics, such as the delivery effect that will be obtained by refreshing the recruitment information in what time periodIt is necessary to summarize the law through long-term observation and finally apply the law.
(2) Familiar with laws and regulations related to labor and employment
At the end of August 20xx, the labor training is the most beneficial and harvested training this year, through learning, I learned that many subtle details of personnel work are hidden labor risks, and I also learned what methods excellent HR will use to turn danger into relief, which are all knowledge and philosophy, containing a lot of truth and significance, which is also the value of personnel work - to solve problems for the company. To this end, I plan to familiarize myself with the company's newly purchased labor laws and regulations in 20xx, memorize the labor laws and regulations, strengthen the awareness of labor prevention through learning, enrich the experience of labor risk control, and improve labor management.
(3) Familiar with the company's articles of association and work specifications
Due to the confusion of the company's data over the years and the lack of unified management, the current personnel work often falls into the cycle of "dealing with things and not knowing if they don't know". As a human resources manager, understanding the company's articles of association and regulations is a basic requirement. To this end, in 20xx, we must read the company's historical documents, sort out the work plates and rules and regulations left over from the company's history, truly improve the height of human resource management, solve problems for employees, and answer questions.
(4) Do a good job of time management
Through half a year of study and exercise, time management is still a big topic, and a breakthrough needs to be made in 20xx. Truly apply theory and practice interactively, constantly summarize experience, and truly be the master of time.
(5) Be diligent in thinking and summarizing, and don't do things for the sake of doing things
Human hands - do things with physical strength;Talent - do things with heart and brain;Characters – do things with life. At work, you need not only a diligent work attitude, but also a diligent thinking work habit. Only by constantly thinking and summarizing in the work can we really learn things, change the status quo, and improve our abilities, otherwise we will complete the task for the sake of completing the task.