After purchasing concert tickets, Maoyan usually announces the seat information some time before the concert date. The specific time to know the seats depends on the arrangement of the concert organizer and Maoyan, and the following is the general seat announcement time process:
Confirmation of ticket purchase
Once you have completed your ticket purchase, you will receive a confirmation message confirming that you have successfully purchased your concert tickets. This is usually an email or text message that includes important information such as the order number or ticket collection code.
Ticket matching
After the ticket purchase is confirmed, the organizer will usually carry out the ticket matching work. They will assign seats to ticket buyers, making sure that everyone has a specific seat number.
Seat announcement
Once the organizer completes the seat assignment, they will provide the seat information to Maoyan or other relevant platforms. Maoyan will then update the seat availability based on the information provided by the organizer. Usually, seat information is announced a few days to a few weeks before the concert date.
Method of notification
Once the seat information is available, Maoyan will notify the ticket purchaser via email, text message, or mobile app. You can check the seat information in Maoyan's member center or on the relevant order page.
Please note that due to the complexity of concert preparation and seat allocation, exact seat announcement times may vary depending on the size of the event and other factors. If you have any questions about the announcement time of the seat information, it is recommended that you contact Maoyan customer service or the customer service of the concert organizer directly for more accurate information.
Concerts