In order to thoroughly implement the spirit of the national "Action Plan for Further Improving Medical Services" and "Healthy China 2030 Planning Outline", continue to promote the construction of hospital conduct, and effectively improve the quality of medical services, on December 19, the "Health Public Welfare Ambassador Ribbon Ceremony and Appointment Ceremony of Conduct Supervisors" was successfully held in the multi-functional hall of our hospital, and 36 resident representatives were officially hired as "Health Public Welfare Ambassadors" and supervisors of our hospital.
Su Xiaobing, vice president of medical treatment of Shanghai Medical University Hospital, and Lin Cuiyun, director of the service center, welcomed the participants and introduced the overall situation of medical and health care and the construction of our hospital. I hope that you will actively make suggestions and suggestions from the perspective of medical service experiencers and supervisors, and put forward more valuable opinions and suggestions to help hospitals continue to improve medical services and improve patients' satisfaction and sense of gain.
At the meeting, the leaders issued letters of appointment to the "Health Public Welfare Ambassadors" and conduct supervisors.
At the scene, everyone spoke freely, fully affirmed the efforts and achievements made by the University in medical services, medical quality and safety, etc., and said that in the future, they will actively perform their duties as "health public welfare ambassadors" and supervisors of the industry, feedback the needs of the society and the demands of service recipients, and promote the high-quality development of the University to a new level.
After the meeting, the supervisors went to the department to visit and experience.
There is only a starting point, not an end. In the future, the University will continue to optimize the medical treatment process, continuously improve the level of medical services, and strive to provide patients with warm, convenient and high-quality medical services, so as to create a hospital that satisfies the public.