At the delivery site of the BYD Leopard 5, Wang Chuanfu and the general manager of the Formula Leopard brand appeared beside the car owner, demonstrating BYD's intimate service to the car owner. This detail shows BYD's user-centric thinking and genuine focus on the needs of users. Not only that, Wang Chuanfu also used his hands to deliver things to customers, showing his humble and approachable attitude. This sincere delivery method also reflects BYD's respect and attention to consumers, making users feel unique treatment.
In addition, when taking a group photo, Wang Chuanfu even did not hesitate to back down, and pointed to the position next to him, so that the general manager of the Equation Leopard brand stood in the C position, so that the customer became the real protagonist. This small move undoubtedly further proves BYD's user-centric corporate culture and improves the user experience.
So why can BYD be truly user-centric?All of this stems from BYD's persistent pursuit of technology and in-depth understanding of user needs.
In recent years, BYD has always adhered to technology-oriented and is committed to providing users with better products. In order to solve the deep pain points of users, BYD has launched a number of advanced technologies, such as blade batteries, DMI, CTB, etc.
Blade battery is a technology pioneered by BYD, which can improve the safety performance of the battery and effectively extend the battery life. BYD's application on the Leopard 5 further protects the battery, and the special design of the off-road longitudinal EHS girder enhances the torsional rigidity of the body to ensure the safety of the battery.
The Leopard 5 also features a DMO hybrid system that provides users with more efficient and reliable power by blending electric and fuel technologies. In addition, the Leopard 5 adopts CTC battery-chassis integration technology, which not only improves performance, but also improves the sense of space. The Yunnan-P intelligent hydraulic body control system makes the Leopard 5 more comfortable to cope with various complex road conditions.
The rich technical configuration makes the Leopard 5 a powerful new energy vehicle, which fully meets the needs of users for safety, driving experience and driving cost.
BYD's technology drive does not stop at the Leopard 5, which is the key to BYD's success in the market. Over the years, BYD has maintained a high level of R&D investment, with R&D investment reaching 24.9 billion in the first three quarters of this year. The aim is to continuously improve the quality of the product and provide users with a better automotive experience.
BYD's ability to stand out in the highly competitive automotive market is not only driven by technology, but also due to BYD's corporate culture.
BYD's user-centric thinking runs through all aspects of the company's operations. From top management to junior employees, everyone is committed to respecting the needs of users and pursuing efficient and personalized solutions. Under the guidance of this corporate culture, BYD has achieved a true user-centric.
Compared to other brands, many companies only pay lip service to user-centricity, but the actual actions are not enough to support this statement. BYD's unremitting efforts in this regard not only make users feel truly cared for, but also win the reputation and trust of users.
At the delivery site of BYD's new car, Wang Chuanfu's small actions made users the protagonists, highlighting BYD's user-centered thinking. With advanced technology and high R&D investment, BYD meets the needs of users and solves their pain points. This user-centric business philosophy runs through the entire corporate culture and has become an important factor in BYD's success.
As a self-editor, I don't just report on events, but more importantly, think about the meaning behind them. BYD interprets corporate social responsibility through the concept of user-centricity, and realizes the value realization of users while achieving commercial success. This kind of corporate culture not only brings better products to consumers, but more importantly, cultivates consumers' recognition and loyalty to the brand.
For other auto companies, BYD's success is a good reference and inspiration. Only by truly standing in the position of users and paying attention to the needs of users can we achieve long-term development. I believe that in the near future, more and more enterprises will recognize this and integrate it into their corporate culture.