Governing the country and securing the country is focused on the grassroots. The Yihuang County Taxation Bureau of Fuzhou City, Jiangxi Province strives to build the Tangyin Taxation Branch of the Yihuang County Taxation Bureau into a template of "Fengqiao Experience" in the new era, give full play to the important role of the Taxation Branch in promoting grassroots social governance, and strive to improve the modernization level of the grassroots tax governance system and governance capacity.
Spring breeze turns rain, and the contradiction is more heartwarming
Thanks to the comrades of the tax bureau for helping me find out the deductible amount, I still feel more at ease by declaring it truthfully. Deng Aifang, a resident of Huangpi Town, Yihuang County, Fuzhou City, Jiangxi Province, clasped the hands of the staff of the branch and said gratefully.
Deng Aifang spent a lot of money due to her lover's ill health, so she filled in the special additional deduction for serious illness medical treatment in the special additional deduction of individual income tax 539295 yuan, the individual income tax system reflects the abnormality of the declaration, prompting it to fill in the individual income tax serious illness medical special additional declaration amount exceeds the actual declared amount. For this reason, the tax administrator contacted Deng Aifang for the first time, and after communication and understanding, Deng Aifang was not sure to grasp the requirements and standards when filling in the content, and there was a sense of luck. Under the patient guidance of the tax administrator, Deng Aifang re-applied the special additional declaration of individual income tax for serious illness medical treatment in the individual income tax system according to the actual situation. In the end, the application successfully passed the review, and Deng Aifang successfully enjoyed the preferential policy for serious illness medical treatment.
Tangyin Branch continues to build a contradiction resolution system, adheres to the mediation strategy of "moving with emotion, knowing with reason, supplemented by law", focuses on the prevention of contradictions at the source, and insists on integrating mediation into every corner of tax-related services and law enforcement, so as to resolve contradictions and disputes at the grassroots level and in the bud in a timely manner.
Thoughtfully, the tax service is more intimate
Today is the last day of the declaration period, my accountant is on vacation, I can't declare online, and I don't have time to go to the tax hall to declare, what should I do now?"Xingjin Tea Planting Cooperative anxiously opened up the Fengqiao of the Tangyin Branch*** After appeasing the anxious emotions of the taxpayers, the staff of the branch completed the operation interconnection through the "Sunflower" screen interaction, and the real-time synchronization screen guided the operation of the taxpayers, and the tax service was accurate to the "point", and the taxpayers were remotely guided to handle tax declarations.
Feel free to hit me if you have any questions, even at night or on weekends. The cadres of the sub-bureau will always bring such a sentence after solving the difficulties of taxpayers.
The Tangyin Branch insists that the dissatisfaction of taxpayers is the fundamental criterion for testing the construction of the "Fengqiao-style" tax branch. In addition to solving taxpayers' problems "point-to-point" on the **, the offline has also installed an intelligent tax all-in-one machine in the sub-bureau, which integrates modules such as party building publicity and exhibition, electronic tax bureau, and tax policy library into the all-in-one machine, and intimately puts common operations such as "** application", "real-name authentication", "online declaration" and other common operations "at the top", and uses "on-demand à la carte" quick operation, named according to taxpayers' language Xi, to ensure that everyone can understand and use the functional menu.
In addition, in view of the fact that elderly taxpayers do not know how to use electronic products, the branch has also set up a "green channel" and a "special window for cash collection" to help nearby farmers pay social security and medical insurance for more than 10 people every daySet up a "failure to do things to reflect the window", to achieve not only something "managed", "can be solved", "not in vain", but also to achieve everything has been settled, everything has an echo, and taxpayers who encounter special circumstances are also provided with personalized services such as "door-to-door office" and "help run and help", effectively enhancing the taxpayer payer's sense of experience and gain in tax handling.
Co-governance and sharing, linkage and coordination are more concentric
Tangyin Taxation Branch coordinates the efforts of various parties to form a gold medal mediator team of "tax public lawyers + village and town party members + township talents", give full play to the initiative of mobilizing the masses, form a new joint force in social management, and promote the realization of co-construction, sharing and coordinated development. Up to now, 9 tax disputes have been handled in accordance with laws and regulations, and the satisfaction rate of return visits is 100%, realizing a new work pattern in which contradictions do not leave the sub-bureau.
Yihuang County Mingxing Hydropower Station and other small hydropower stations income tax rate is low, there may be a situation of underpayment of taxes, the operator found it difficult to accept, to find the Tangyin Taxation Branch complaint: "The small hydropower station has been built for many years, are in the countryside and mountains, every year need to be repaired, maintenance and repair is not only inconvenient, the cost is high, but also difficult to obtain invoices, but the electricity price is still maintained at the previous level, the profit of the hydropower station is not high, there is no low tax rate."
The mediation team of the sub-bureau visited some hydropower stations and learned about the operation on the spot, and the conflict mediation team organized representatives of the county small hydropower industry association, representatives of the county power supply company, some small hydropower station legal persons, financial personnel and members of the mediation team to carry out discussions, and put forward practical solutions after understanding the actual difficulties of the industry. The members of the mediation team, public lawyers, and representatives of the township sages can give small and sporadic expenses paid to individuals on the spot, and can use the receipt voucher or internal voucher as a pre-tax deduction voucher, and issue an invoice for labor expenses on behalf of the maintenance and repair salaryIt is recommended that the partnership enjoy a basic deduction of 60,000 yuan and a special additional deduction after the distribution of profits. It was unanimously recognized by the representatives of the small hydropower enterprises present, and the contradiction was resolved.
The tax cadres are so warm-hearted, they can really listen to the voice of the enterprise in the process of law enforcement, put themselves in the shoes of our enterprise to understand the difficulties of our business operation, and reduce the burden of our operation. The legal representative of Mingxing Hydropower Station in Yihuang County said emotionally.
It is reported that the Tangyin Taxation Branch has also innovatively opened the "Village Committee Tax Section", aiming to cultivate "people who understand the tax law" in every township and village, and build a "connecting bridge" for convenient services to create a consensus on the tax law. Wan Shuhui, director of the Tangyin Taxation Bureau, said: "The 'Village Committee Tax Division' runs through the tax policy propaganda to the 'village level', opens up the 'last mile' of tax and fee publicity, and effectively solves the tax problems and practical contradictions encountered by the masses. Since the start of the course, it has taught courses such as preferential policies related to agriculture, the new policy of special additional deduction of individual income tax, the practical operation of the Jiangxi tax line of the electronic tax bureau, and the medical insurance for urban and rural residents, serving more than 350 people. (Yang Zhinong).