Shiqiaopu Funeral Home has recently passed the final acceptance of the national social management and public service comprehensive standardization pilot project. Starting from 2020, the Shiqiaopu Funeral Parlor has set up a leading group for standardization work and invested 1.12 million yuan to promote standardization construction.
During the pilot period, the Shiqiaopu Funeral Parlor formulated the funeral service concept of "convenient service, warm service, and in-depth service for the people", and established a funeral service system that includes 185 standards, covering the whole chain of "contact, transportation, storage, wake, mourning, cremation, burial, and sacrificial sweep". In addition, the Shiqiaopu Funeral Home also took the lead in formulating 2 local standards and participated in the formulation of 1 industry standard of the Ministry of Civil Affairs. Among them, the local standards of the "Specifications for Funeral Service Institutions' Grief and Consolation Services" were implemented for the first time nationwide.
Shiqiaopu Funeral Home also pays attention to publicity and training in the process of standardization pilot. They produced demonstrations of 6 standards such as the "Valet Sweeping Service Specification", and adopted a variety of methods such as centralized training, decentralized training, and self-study. In addition, they have also launched a "funeral + social worker" service model, providing special services such as full accompaniment and grief comfort. In terms of public welfare, the Shiqiaopu Funeral Home has exempted more than 2 million yuan from the first body pick-up and transportation for the bereaved family, and reduced the basic funeral service fee of more than 1.1 million yuan for the people in difficulty, benefiting more than 900 households.
In terms of supervision, the city Shiqiaopu funeral home in accordance with the "simplified, unified.
1. Optimization and coordination", and set specific and quantifiable supervision and inspection indicators. They carried out 12 regular supervision and inspection activities at the library level and 3 self-evaluation activities of the standard system, issued a total of 158 unqualified reports and carried out corresponding rectifications, and realized the closed-loop management of standard implementation and supervision and inspection.
The Shiqiaopu Funeral Parlor passed the final acceptance of the national social management and public service comprehensive standardization pilot project, which played a positive role in promoting the improvement of the management and service level of the funeral industry. Through standardized construction, Shiqiaopu Funeral Home has made a breakthrough in providing funeral services with diversified needs, and has also provided advanced experience and practices for other funeral units.
This incident has caused a lot of discussion on the Internet. Many netizens affirmed and supported the exploration and innovation of Shiqiaopu Funeral Home in funeral services. Some people believe that the standardization construction will help improve the overall service quality of the funeral industry and provide better funeral services for the people. However, some netizens have raised questions and concerns about the commercialization of funeral services, believing that more attention should be paid to humanistic care and public welfare.
Similar to this incident, in recent years, all parts of the country have increased the supervision and standardization of the funeral industry. For example, Beijing has promulgated the Regulations on Funeral Services and Management in Beijing, which clearly stipulates funeral services. Shanghai has also stepped up the rectification of the funeral service industry and promoted a series of standardized construction and standardized management measures.
The impact of this event on society was positive. Through standardized construction, Shiqiaopu Funeral Home has improved the quality and level of funeral services and set an industry benchmark. The successful experience of this event can provide reference for other funeral units and promote the healthy development of the entire funeral industry. At the same time, this has also aroused people's attention and thinking about the funeral industry, and more discussions and explorations have been made about funeral services.
Up to now, there has been no report on the latest progress of the pilot project for the standardization of Shiqiaopu funeral parlors in the city. However, it is foreseeable that on the basis of this successful pilot, Shiqiaopu Funeral Home will continue to promote standardization and further improve the management and service level of the funeral industry.
Coming up, the Shiqiaopu Funeral Parlor has achieved remarkable results through the pilot project of comprehensive standardization of national social management and public services. This event has played a positive role in promoting the standardization of the funeral industry and the improvement of service quality. However, we still need to pay attention to the commercialization of funeral services and the development of public welfare. Only by comprehensively considering the economic and social benefits can we provide better funeral services for the people. What do you think is the significance of standardization to the development of the funeral industry? Are you concerned about the commercialization of funeral services? Welcome to leave a message to participate in the discussion.