Ms. Wang, a citizen of Hangzhou, found a renovation company online to decorate her new house. She signed a decoration contract worth 260,000 yuan with the decoration company, and the agreed construction period was 3 months, including water and electricity, waterproofing, ceramic tiles, carpentry, painting, windows, etc. In accordance with the contract, Ms. Wang paid the decoration money in installments, totaling 260,000 yuan.
However, what Ms. Wang did not expect was that the construction progress of the decoration company was very slow, and there were often problems such as workers not coming, materials not coming, and poor project quality. Ms. Wang communicated with the person in charge of the decoration company many times, asking to speed up the construction and ensure the quality of the project, but the decoration company always shirked it for various reasons, and even asked Ms. Wang to pay some additional costs, such as additions, changes, liquidated damages, etc. Ms. Wang felt that she had been deceived and rejected the unreasonable demands of the renovation company, demanding that the decoration company perform its obligations in accordance with the contract.
Just when Ms. Wang thought that the decoration company would improve, she found that the decoration company suddenly lost contact, ** could not be reached, WeChat was blocked, the store was closed, and there was no one on the construction site. Ms. Wang rushed to her new house and found that the renovation was only half done, the walls, floors and ceilings were not completed, and the windows were still hollow and no glass was installed. Ms. Wang was very angry, she suspected that the renovation company had run away, and her 260,000 yuan renovation money was lost.
Ms. Wang complained to the local industry and commerce, consumer association, public security and other departments about the decoration company, hoping to recover her losses, but learned that the decoration company had cancelled its business license, the identity information of the legal representative and the person in charge was also false, and the account of the decoration company had been emptied, so it was difficult to pursue her legal responsibility. Ms. Wang felt helpless and desperate, she didn't know what she should do, whether her new house could be renovated, and if her money could be returned.
It is understood that the decoration company that Ms. Wang met was a black-hearted decoration company, specializing in using online platforms to attract consumers, and then inducing consumers to sign decoration contracts with low prices, discounts, gifts and other means, charging high decoration money, and then deliberately delaying the construction period, reducing the quality of the project, increasing various costs, and finally disappeared, defrauding consumers of their money. This kind of decoration company is very cunning, often using false identity information, registering some shell companies, and transferring funds at any time to evade legal accountability.
In order to prevent more consumers from being defrauded by decoration companies, experts remind consumers to pay attention to the following points when choosing a decoration company:
It is necessary to choose a formal decoration company, check its business license, qualification certificate, reputation evaluation and other information, and avoid choosing some decoration companies that have no physical storefront, no qualifications, and no reputation.
It is necessary to read the decoration contract carefully, clarify the terms of construction period, quality, and responsibility, and avoid signing some ambiguous, loophole, and trap decoration contracts.
It is necessary to reasonably arrange the payment method of decoration money, try to use installment payment, progress payment, acceptance payment and other methods to avoid one-time payment of large decoration money, and leave room for oneself and maneuver.
It is necessary to supervise the construction of the decoration company in a timely manner, find and solve the problem in a timely manner, avoid problems such as unqualified project quality, delay in the construction period, and change of additional items.