Thursday, November 23 Sunny.
At 9 o'clock in the morning, the warm winter sun sprinkled on the clinic of Honghuayuan Village, Lufeng Town, Lipu County. Villager Shu Meihua felt sick to her stomach and rushed from her home half a mile away to ask the village doctor to take a look at her.
After some inquiry, the village doctor Shu Zhonghua concluded that she had gastritis and committed it again, and prescribed 3 kinds of medicines for her, a total of 20 9 yuan, and after the medical insurance reimbursement accounting, she only had to pay 7 67 yuan.
The courtyard of the cadre group will talk about the fish and water situation. ）
When Shu Meihua picked up the medicine and walked out of the village clinic, she happened to meet a group of people from the Lipu County Medical Insurance Bureau who came to promote the medical insurance policy and listen to the opinions of the masses. Su Rongchun, a fourth-level investigator of the bureau, chatted with her.
It's really convenient to go to the doctor now, the key is to reimburse me directly at the checkout, and you can see a doctor for a few dollars. Shu Meihua's face was as bright as a flower, "Good service, good mood, and easy to get sick." ”
Qin Xiaoling, another patient in the village clinic, also caught up with the conversation: "Not only is it cheap, but it also takes out a mobile phone and scans it, and it is solved in a few seconds, so you don't have to go to the city or queue up to report the bill." ”
It's called a 15-minute life circle! Villager Shu Xiangping, who usually works outside, went home for vacation this time, and her 5-year-old child coughed and immediately took her to the village clinic for medical treatment.
Su Rongchun, a fourth-level researcher of the Lipu County Medical Insurance Bureau, publicized the policy to the masses and understood the situation. ）
Su Rongchun told reporters that the bureau often sends people to towns and villages to learn about the situation from the masses and constantly optimize medical insurance services. When visiting Xiaochong Village, Longzhuangwan Township, the county, the staff found that the reimbursement of rural medical insurance was not timely, and the villagers had great opinions. Although it does not cost a lot to see a doctor at a village-level clinic, it is not easy for some people, who hope to enjoy the dividends brought by paying medical insurance immediately.
Lipu County has a large population, a wide place, and a large north-south span. "Some villages in Longzhuang Bay have hundreds of miles of roads to the county seat of Lipu, take a car from the village to the township, and then take a car to Longtan Town, and then transfer to Pupu, so it is extremely inconvenient. Su Rongchun said that the cadres of the bureau often encounter the masses pouring bitter water, "For example, some villagers in Sanjiang Town took a boat through the territory of Anhua County, Yiyang City, and then returned to their own town, and then took a car to the county seat." ”
Villager Shu Meihua signed at the village clinic to reimburse medical expenses).
At the same time, there is also the phenomenon of "fake patients, fake illnesses, and fake bills", and the implementation of the real-name system for insured personnel is not strict in outpatient treatment, excessive standard charges, repeated charges, decomposition charges, excessive drugs, large prescriptions, and excessive total prepayment and other problems occur from time to time, and the satisfaction of the masses is low.
People's yearning for a better life is our goal. In response to the problems reported by the masses, the Lipu County Medical Insurance Bureau has repeatedly studied how to improve the work and optimize the measures to better deliver the services to the people's doorsteps.
Try to enable direct reporting. After a comprehensive analysis, Huang Guo, director of the county's medical insurance bureau, proposed a new policy for pilot rural medical insurance.
In May last year, in order to improve the ability to serve the masses, Lipu County was the first in Huaihua City to fully open the online real-time settlement system of 412 village-level clinics in the county.
The reporter walked into the village clinic and saw five or six villagers sitting on chairs waiting for treatment. Shu Zhonghua skillfully swung the patient's ID card onto the disk, and the system automatically recognized the relevant information. After prescribing the medicine, he turned the computer monitor to the reporter and said: "You see, the patient's situation, condition, medication, reimbursement ratio, reimbursement amount, and self-payment amount are clear at a glance, which is convenient and fast, and the accounts are clear, which is conducive to the supervision of higher departments." ”
The satisfaction of the common people is high! Huang Guo told reporters about the changes in the past year, with a sense of achievement, "Judging from the current situation of paying rural medical insurance, the changes are very large, and the county has 70,000 more people than the same period last year." ”
Bathed in the warm winter sun, Su Rongchun and his entourage sat in a large circle with the villagers on the flat in front of the village and held a courtyard meeting. "Our medical insurance policy is gradually improved in practice, and we will bring back any good suggestions and good ideas to talk about, and we will take them back to study and solve. Su Rongchun said to everyone sincerely.
On the issue of reimbursement for special outpatient services to other places, it is hoped that the policy will be optimized. Villager Liu Xiaolu took the lead in making suggestions.
Everyone, you say a word, I say a word, talk on your knees, communicate with your heart, and the feelings of fish and water are vividly presented.
The cadres in the county came to listen to the opinions of the masses and solve the problems, and we felt so warm! Qin Xiaoling said with a smile in an interview with me.
Whether the policy is good or not depends on whether the people cry or laugh! Looking at this scene, the reporter was moved. It is difficult, expensive, and tiring to see a doctor, which is the most concerned thing for the people, and it is also a major livelihood issue. The Medical Insurance Bureau of Lipu County conducted in-depth investigation and research, asked the needs of the people, asked the people, insisted on reform and innovation, optimized services, and solved the people's difficulties and worries in a timely manner.
Reporter Chen Suncun Correspondent Su Rongchun).