Newborns are the hope and happiness of every family and the heart of every parent. Recently, however, a Ms. Ruan in Chongqing had a nightmarish experience, when the confinement lady she hired at the Rose Xinyuan Confinement Center violently abused her 26-day-old newborn, including slapping, shaking her head violently, choking her neck, and exposing her baby's eyes with strong mobile phone light. 1 This incident has aroused widespread concern and indignation in the society, and also exposed the chaos and lack of supervision in the confinement center industry.
According to Ms. Ruan, she checked in at the Rose Xinyuan Confinement Center on November 30 and hired a confinement lady to take care of her and her newborn. 1 She said that the confinement lady usually behaved kindly and did not notice any inappropriate behavior towards the baby. 2
However, in the early morning of December 18, the baby cried very much, which lasted for two hours, and Ms. Ruan felt that something was wrong, so she took the baby back from the confinement lady and checked the monitoring**. 1 As a result, she was horrified to find that the confinement lady had abused the baby many times, including slapping, shaking her head violently, choking her neck, and exposing the baby's eyes with the bright light of her mobile phone. 1
Ms. Ruan said that when she saw **, she was so angry that she trembled and immediately called the police and reported the situation to the local women's federation and health commission. 1 She said that she did not know why the confinement lady treated the baby like this, and she did not know if the baby had been harmed in any way. 2 She said that she only wanted the confinement lady to receive the punishment she deserved, and she also hoped to protect the other babies from the same harm again. 2
After the incident, Ms. Ruan contacted the person in charge of the Rose Xinyuan Confinement Center and asked for an explanation. However, she was disappointed by the attitude of the confinement center, which said that the confinement lady involved was not an employee of their company, but an employee of another company called Bao Baokang.
Ms. Ruan said that this was an excuse for the confinement center, in fact, Rose Xinyuan and Baobaokang were opened by the same owner, and when she checked in, she also signed a contract at the front desk of Rose Xinyuan, and the fees paid were also transferred to the account of Rose Xinyuan. 1 She said that she had never heard of Baobaokang as a company, nor did she have any contact with Baobaokang.
According to Tianyancha, the legal representative of the Rose Xinyuan Confinement Center is Zhou, and the legal representative of Baobaokang is Li. 3 However, among the shareholders and executives of both companies, there is a person named Zhou, and this Zhou is the general manager of both companies. This suggests that there is a close relationship between the two companies, and may even be different branches of the same company.
At Ms. Ruan's insistence, the confinement center finally arranged for the confinement lady involved to meet her. Ms. Ruan said that as soon as the confinement lady saw her, she knelt down to apologize, saying that she was too tired and in a bad mood to do something to the baby. Ms. Ruan said that she could not accept such an apology at all, and she felt that the confinement lady's behavior was deliberate, premeditated, and wanted to harm the baby.
Ms. Ruan said that she would not let go of the confinement lady easily, and she asked the confinement center and the confinement lady to compensate her for her losses, and also asked for criminal punishment for the confinement lady. She said that she had taken the baby to the hospital for a comprehensive examination and was still waiting for the results. She said that she is worried that her baby will be affected physically and psychologically, and she hopes that the baby can grow up healthy and not leave any shadows.
Ms. Nguyen's case is not an isolated case. In recent years, the chaos of confinement centers has been repeatedly abandoned, including baby abuse, infection of diseases, and consumer fraud. These incidents have not only brought great harm to mothers and babies, but also had a bad impact on society.
The confinement center is an institution that provides professional care and services for postpartum mothers and newborns. With the improvement of people's living standards and the change of fertility concepts, more and more families choose to spend the postpartum period in the confinement center. According to statistics, at present, there are about 10,000 confinement centers in the country, and they receive more than 1 million customers every year.
However, the development of confinement centers has not been effectively supervised. At present, there are no laws and regulations specifically for confinement centers in China, and there are no clear industry standards and entry thresholds. This has led to the chaos of the market in confinement centers, with uneven quality, and even some black-hearted confinement centers, which do not hesitate to sacrifice the health and safety of mothers and babies in order to make huge profits.
For example, in order to save costs, some confinement centers hire confinement nannies who do not have professional qualifications and experience, or even some newbies who have just been trained. These confinement ladies not only do not care professionally enough for mothers and babies, but even have bad behaviors such as abuse, injury, and neglect. Just like Ms. Ruan's encounter, the confinement lady she hired actually brutally abused her baby, which is a great harm to an innocent life and a great harm to a mother.
In addition, in order to attract customers, some confinement centers advertise some false services and promises, such as providing professional nutritious meals, medical care, psychological counseling, etc. However, in reality, the quality and effectiveness of these services are poor and can even cause harm to the health of mothers and babies. For example, the food provided by some confinement centers not only does not meet nutritional standards, but also has problems such as expired, spoiled, and adulterated. For example, the medical care provided by some confinement centers not only does not have legal qualifications and equipment, but also has problems such as indiscriminate prescription of medicines, indiscriminate injections, and indiscriminate fees. For example, the psychological counseling provided by some confinement centers not only does not have professional knowledge and skills, but also has problems such as misleading, deception, and threats.
These problems not only cause physical and psychological harm to mothers and babies, but also infringe on the rights and interests of consumers. Some consumers, in order to protect their rights and interests, have to have disputes with confinement centers, or even resort to law. However, due to the fact that the contract terms of confinement centers often have many loopholes and unfair content, the road to protecting consumers' rights is often difficult or even futile.
In the face of the chaos in confinement centers, we cannot sit idly by, we need to strengthen supervision, regulate the industry, and protect the health and safety of mothers and babies.
First of all, we need to formulate laws and regulations specifically for confinement centers, and clarify the access conditions, service standards, supervision mechanisms, and accountability of confinement centers. We need to establish a sound system for registration, filing, approval, inspection, evaluation, and publicity of the confinement center to ensure the legal compliance of the confinement center and improve the transparency and credibility of the confinement center.
Secondly, we need to strengthen the internal management of confinement centers and improve the service quality and effectiveness of confinement centers. We need to conduct strict training, assessment, supervision, and testing of the personnel, facilities, food, and medicines of the confinement center to ensure the professionalism and safety of the confinement center. We need to reasonably standardize and formulate the service content, service process, and service ** of the confinement center to ensure the scientificity and fairness of the confinement center.
Finally, we need to strengthen the external supervision of confinement centers to protect the rights and interests of consumers. We need to establish an effective mechanism for complaints, reports, handling, compensation, etc., so that consumers have channels and ways to protect their rights and interests, and confinement centers have the responsibility and obligation to assume their own responsibilities. We need to establish a fair evaluation, rewards and punishments, incentives and other mechanisms, so that consumers have standards and references to choose confinement centers, so that confinement centers have the motivation and pressure to improve their own level.
The confinement center is an issue that concerns every family, as well as the country and society. The development of confinement centers has both positive and negative sides. [34] What do you think about this issue?Have you ever lived in a confinement center or plan to live in it?Are you satisfied with the service of the confinement center?Do you have any suggestions or comments on the supervision of confinement centers?Welcome to leave a message in the comment area and discuss with me.
The newborn was abused by the confinement lady at the confinement center