Some owners of the platinum crystal era in Jin'an District, Fuzhou City reported that the four elevators in the community have all opened the elevator control equipment recently, and everyone needs to use the access control card to take the elevator up and down the stairs, which has brought inconvenience to life.
All four elevators have elevator control equipment turned on
The mediation team saw in the community that the owners and delivery workers had to be swiped by the security guards when they went up and down the stairs.
The mediation team learned that there is only one building in the community, with a total of four elevators on the 23rd floor, all of which were updated in October 2022. Some property owners believe that the property management company has turned on the elevator control equipment without the consent of the owners, resulting in restrictions on the travel of the owners.
The mediation team saw on the bulletin board that the property management company issued a notice on November 30, which mentioned that "the use of the elevator card system is to strengthen the management of outsiders and prevent hotel accommodation personnel from entering and leaving the building at will", and at the same time, two of the elevators have been turned on since September 1, and the other two have also begun to use cards on December 11. However, some owners believe that the elevator access control set up in the property is "ulterior motives".
The mediation team visited the property centre to understand the situation
The owners thinkThe property collects these materials in order to initiate public repairs**。With the owner's questions, the mediation team went to the community property center to understand the situation, but the staff was faced with inquiries and just locked the office and left the community in a hurry.
Housing management department: Two-thirds of the owners must participate in the application for the use of public funds
Subsequently, the mediation team went to the Jin'an District Housing Management Bureau, and the staff said that the four elevators in the community have not yet been used for public maintenance**, and the property is indeed going through the relevant procedures for application.
According to the staff, if the project amount is more than 200,000 yuan to apply for the use of public maintenance, it is necessary to obtain two-thirds of the owners to participate and more than half of the consent, conduct public bidding, and review the price by the cost company, and the relevant materials are complete, the housing management department will approve and agree to use public maintenance.
Regarding the current situation faced by the owner, the staff said that they would intervene to deal with it.
Property owner: For safety reasons, advance funds to replace the elevator
In the afternoon of the same day, the mediation team contacted the property management company through **, and the company's representative explained that the use of access control cards is to improve the residential safety of residents while facilitating management. As early as 2021, they consulted on whether to replace the elevator, and obtained the consent of more than two-thirds of the owners.
The company's representative said that due to the frequent accidents of old elevators, the elevator replacement was urgently completed through the bidding of a third-party companyNowadays, it is necessary to apply for public maintenance** to pay for the elevator, so the owner needs to sign the opinion, and there is no "binding" as the owner thinks.
The landlord questioned the reasonableness of the property management company's bidding method
Some property owners also questioned whether the way of public bidding for properties was reasonable.
Owners
If it is 20,000 or 30,000 yuan higher, the owner can accept it, and he is hundreds of thousands higher than the market price, and there are doubts about it.
Mediator
Before the replacement a year ago, if your owners have any comments or objections, you have to put it forward, you can't replace it for a year now, how much do you say this is higher than the market price, right?
Legal experts believe that if the owner does not have clear evidence to prove that the bidding matter is improper or illegal, it is unreasonable to raise an objection.
Property owner: Each household can receive three access control cards for free
The representative of the property company said that due to the special geographical location of the community and the majority of tenants, in order to strengthen personnel management, they spent more than 10,000 yuan to make a computer card systemThere is no additional charge for three access cards per household, but they need to be collected by the owner himself.
The application for public security funds is being consulted with the owners
According to the first paragraph of Article 17 of the Measures for the Management of Special Residential Maintenance Funds in Fuzhou City:In the event of an elevator rushing to the top, squatting or other potential safety hazards that endanger personal safety, maintenance funds can be applied for through emergency maintenance procedures.
According to the representative of the property company, the company originally planned to apply for maintenance funds through the emergency maintenance procedure, which was opposed by some owners, and finally the company decided to apply through the general procedure, and is currently consulting the owners, but it did not expect to cause dissatisfaction among some owners.
Representatives of the strata company
We are now holding a general meeting of owners, if you agree, you will sign, the card will be taken away, if you do not agree, you will write no agreement, and I will give the same card.
In response to the owner's doubts, the mediator also gave suggestions on the spot.
After the communication and persuasion of the mediation team, at present, the owner is successively going through the relevant procedures for obtaining the access control card, and the consultation on the application for public maintenance** is also being carried out in an orderly manner.
Mediation Notes
The trust between the owners and the property should be slowly established by continuous communication and mutual tolerance, and it is hoped that the property as the steward of the community will have more patience with the owners and understand each other, so that the community management can become more and more orderly and standardized.