Today, Kaida Eloquence shares with you the three major methods of effective communication!
1. Be self-righteous and turn the exclamation point into a greeting;
2. Perspective determines the concept, distinguishing between facts and opinions;
3. Take differences as opportunities, meet differences, and stay curious;
1. Be self-righteous and turn exclamation points into greetings: This point of view emphasizes the need to avoid overconfidence and subjective assumptions in communication. We tend to fall into a self-righteous mindset and impose our own views on others rather than listening to them. In order to communicate effectively, we should turn the exclamation point into a greeting, that is, keep an open mind and be willing to listen and accept the views and opinions of others.
2. Perspective determines perception, distinguishing between facts and opinions: This perspective points out that everyone has their own unique perspective and experience, and these factors affect our understanding and perception of things. Different perspectives can lead to different perspectives and understandings, so be aware of the existence of different perspectives in communication and respect the perspectives of others. At the same time, it is necessary to learn to distinguish between facts and opinions, facts exist objectively, and opinions are subjective opinions and evaluations. By understanding this, we can better engage in rational discussions and communication.
3. Use disagreements as opportunities, meet differences, and be curious: This perspective emphasizes the important role of disagreements and differences in communication. Disagreements are not only inevitable, but also opportunities for communication and cooperation. When we encounter differences, we can see them as opportunities to explore and Xi, and find common ground and consensus through discussion and exchange. By being curious and open-minded, we are able to better understand each other's point of view, which promotes effective communication and understanding.
For example, on one occasion, two colleagues had a disagreement while discussing the options for a project. One of the colleagues was very confident that his plan was the best, but the other remained open and offered some questions and suggestions. Later, through everyone's discussion and cooperation, they found that the original two solutions had advantages and disadvantages, and finally combined the advantages of the two solutions to get a better solution. In a team, one member has a very strong opinion on a proposal, while the other members have a different opinion on it. However, this member is overconfident and unwilling to listen to other people's opinions and suggestions and stick to their own opinions. In the end, the proposal was not supported by the team, resulting in the failure of the project.
In another example, in a team meeting, members had a dispute over the market positioning of a new product. Everyone has their own opinions and understandings, but by listening to each other and respecting each other, they begin to think from different perspectives and share their own perspectives and data. Eventually, they were able to better understand the market needs and find a more accurate positioning solution. But at another meeting, representatives of the two departments discussed an issue. However, they only focus on the interests of their own department, ignoring the views and needs of other departments. Due to the lack of a comprehensive perspective, they were unable to reach a consensus, which ultimately led to the failure of the collaboration and the failure to achieve the goal.
The importance of being open-minded in communication, respecting the perspectives and perspectives of others, and treating disagreements as opportunities.
The above is the sharing that Kaida Eloquence brings to you today, I hope it will help you!