Most of the reasons for miscommunication are that people talk too much, listen too little, don't want to take the time to understand the situation, and rush to conclusions. Stephen Covey believes that the key to effective interpersonal communication is to understand the other person, first to understand the other person, and then to try to let the other person understand himself. Kaida Eloquence believes that in order to understand the other party, you must first learn to listen, and listen to others from the other party's point of view, which is not an easy task, and it takes time to train deliberately. 
If you want to associate with me and want to influence me, you have to get to know me first, and you can't do that just by skill. Your influence lies in your role model, your ability to lead, the former stems from your character, your true self, and it doesn't matter what others say about you or how you want others to see you, and I have clearly understood you in my dealings with you. Your character is always influential and plays a role in communication. Even though I knew in my heart that I needed your persuasion, I still felt angry and resistant to being "influenced," or I felt remorseful and afraid. Unless you're influenced by my personality, I won't heed your advice. Therefore, if you want to develop truly effective interpersonal communication Xi, you can't rely on skills alone. First of all, you need to have a personality that can be trusted and open to others, and then develop empathetic listening skills on this basis, and then build emotional accounts to achieve heart-to-heart communication. Knowing the other person is a big change in the way we interact, because we usually put it first and foremost to make others understand us. Most people don't listen to understand the other person, but to respond. This type of person either speaks or is ready to speak, constantly filtering everything with their own patterns and understanding the lives of others with their own experiences. "Yes, I know how you feel. "I've had a similar experience, and my experience is ......They always pass on their experience to others, and if there is a problem with communication with their son, daughter, spouse or employee, their response is usually: "He just doesn't understand me." "Expression also needs to be skillful, and you must first understand others in order to gain understanding. The second part of "knowing the other and understanding oneself" is how to gain understanding, which is also indispensable for seeking a win-win situation. While it's important to know others, we also have an obligation to let ourselves be understood, which usually takes a lot of courage. Win-win requires skillful courage and care, so in a collaborative environment, it is even more important for people to understand themselves. The ancient Greeks had a very classic philosophical view, that is, virtue comes first, feelings come second, and reason comes third. I think these three words epitomize the essence of making others understand you and expressing yourself effectively. Character refers to your personal trustworthiness, people's recognition of your integrity and ability, people's trust in you, and your emotional account. Affection refers to your ability to empathize, which is emotional, indicating that you can quickly understand the emotions of others through communication. Rationality is your ability to be logical, that is, to express yourself reasonably. Notice the order: Character, Affection, Reason. The first is your own character, then your relationships with others, and finally your ability to express yourself, which is another important paradigm shift. Most people are Xi to directly use left-brain logic to express themselves, intending to persuade others, but they never take morality first and feelings second to heart. Expressing oneself is not boasting, but rather expressing one's opinion based on what one knows about others, sometimes even changing one's mind. Because in the process of getting to know others, you also generate new insights. "Knowing the other and understanding yourself" will help you improve the accuracy and coherence of your expression. People will understand that you are confident in what you are presenting and that you want to benefit both parties by taking into account the obvious facts and perceptions.
The above is the small sharing that Kaida Eloquence brings to you today, I hope it will help you!