Zhengguoguo will answer the ISO20000 information technology service management system certificate for youCertification fees, conditions, cycles, materials, expiration dates, institution selection, authenticity inquiries, all in one article!
1. What is ISO20000 certification?Which industries are it suitable for?
ISO20000 is the first international standard for ITSM and a set of methods on how to adopt a process approach to effectively deliver services to meet customers' business needs. ISO20000 specifies the requirements for an integrated management process to effectively provide services to customers, helps identify and manage the key processes of IT services, and ensures that effective IT services are provided to meet the needs of customers and the business.
The ISO20000 certification is suitable for IT service providers, which can be internal IT departments or external service providers, including (but not limited to) the following categories:
2. What are the benefits of ISO20000 certification?
First of all, enterprises applying for ISO20000 certification can help enterprises improve internal management, help enterprises improve IT service levels, standardize IT processes, reduce IT operating costs and risks, and make enterprises develop more stably.
In fact, the most direct benefit of enterprises to handle ISO20000 is that enterprises can add points in the bidding process, many tenderers will indicate in the bidding documents that the bidder must pass the ISO20000 certification, or through the ISO20000 certification enterprises can get additional points, which can undoubtedly help enterprises get more project orders and help enterprises develop.
In addition, ISO20000 certification is of great help in the promotion of enterprises and the enhancement of customer trust, and can also get a lot of subsidies in many areas
3. How much does it cost for an enterprise to apply for ISO20000 certification?
ISO20000 is based on the number of people covered by the system to charge audit fees, where the number of people covered and the total number of enterprises are two different concepts, the number of people covered by the system can be less than the total number of enterprises, the more people, the higher the fee. For example, a company with 100 people will charge more than a company with 50 people
In addition to the number of people, there are several factors that affect the cost:
Fourth, how should enterprises handle ISO20000 certification.
To apply for ISO20000 information security management system certification, you need to go through the following processes:
First of all, in order to reduce the risk and improve the pass rate, it is best for enterprises to choose a consulting company for counseling to get twice the result with half the effort
Then with the help of a consulting company, an information security management system is established, and internal audits and management evaluations are passed.
Then the consulting company recommends or the enterprise itself selects the appropriate certification body, and submits the certification application, manual, procedure documents and other materials to the organization.
After the certification body accepts, the auditor will be arranged to conduct an on-site audit, and after the audit is over, the rectification of non-conformities will generally be carried out, and after the rectification is completed, you can obtain the ISO20000 certificate
5. What conditions do enterprises need to meet for ISO20000 certification?
When an enterprise handles the ISO20000 certificate, it will mainly have the following requirements and conditions for the enterprise:
6. How long does it take for an enterprise to handle ISO20000 certification, and how long is the certification cycle?
The time period for an enterprise to obtain the ISO20000 certificate is directly related to the number of people in the enterprise, because it is related to the workload of the consultant and the time of the on-site audit by the auditor. The specific time will also be related to the degree of cooperation between the implementation and implementation of the enterprise, as well as whether there are major changes in the organizational structure during the implementation process, and whether the scope of relevant products has changed. Under normal circumstances, the time for enterprises to obtain ISO20000 certificates is about two months.
7. The validity period and annual review of ISO20000 certificate.
The ISO20000 certificate is valid for three years, and each year of the certificate validity period is subject to annual review.
When it comes to the annual review time, if the enterprise does not conduct the annual review in time, the certificate status will be suspended within half a year (3 months for some institutions), and it will become revoked for more than half a year (3 months for some institutions). If the certificate is "suspended", the company should restore the validity of the certificate through the annual review in time, because once the certificate is revoked, the company must re-certify, which is expensive and laborious. After the expiration of the 3-year validity period, the certificate will become invalid, and the enterprise can re-certify.
8. How to choose an institution for ISO20000 certification.
Before looking for a consulting company to cooperate, enterprises can mainly refer to the establishment time of the consulting company, which is generally more reliable for more than three years, and must have its own team of consultants to ensure the quality of service. In addition, you can refer to the cases of large customers served by consulting companies, and the more large companies they serve, the better the service will be.
When selecting a certification body, an enterprise should first look at whether the institution is filed with the CNCA to ensure that the certificate issued later is true and valid. Then you should also ask whether the institution can accept it in combination with your own business scope. The most important point is to see whether the certificate issued by the institution has the CNAS mark, and the certificate with the CNAS mark will be more authoritative.
9. How to check the authenticity of ISO20000 certificate.
After getting the certificate, enterprises can wait for a few working days (the certificate exists in the publicity period), directly search for "CNCA" in the search engine, find "CNCA", swipe down, find "certification results", enter the certificate number, the name of the certified organization and other relevant information on this page, fill in the correct verification code, and click "query". The information about the certificate you are checking can be displayed. Check the information against the information on the certificate to distinguish the authenticity from the fake.
However, it should be noted that if the certificate is in the state of pending annual review, revocation or suspension, then even if the information of the certificate can be queried on the official website of the CNCA, the certificate is invalid.
Well, the above is what Zhengguoguo shared today, if you want to do relevant certification, it is recommended that you go to Zhengguoguo to inquire about the information of relevant certification bodies.
In Zhengguoguo, we can inquire about the number of certificates held by the institution, the number of certificates issued annually, the number of auditors, and the number of years of establishment of the institution. Whether it has the CNAS IAF mark, the certificate sample of the institution, the certification category and certification field of the institution, the evaluation of the institution, the branch of the institution, etc., you can judge the comprehensive strength of the institution through various data and choose the certification body that meets your needs.
Let the certification have results, let the enterprise have results, and the enterprise will be a certification and inspection agency, and it will be found to be a fruit