Project Background
In recent years, with the significant increase in the business volume of commercial banking and the rapid development of financial IT technology, the number of IT equipment in data centers is also growing rapidly. Different from software systems with good scalability, the current data center security O&M with manual inspection as the main means faces bottlenecks such as difficulty in adapting to the rapidly changing IT architecture and untimely warning of potential security risks.
As a large state-owned commercial bank, Agricultural Bank of China has a large business scale and has always been committed to providing customers with the most high-quality, convenient and efficient financial services. Its Daoxianghu data center in Beijing has an area of about600 square meters, existing various types of equipment cabinets157 pcs, the device category is near20 kinds。In 2021, the relocation project of the data center of Daoxianghu Data Center was completed, and the original Tianzhu computer room continued to be put into use as a disaster recovery computer room.
In the face of the increase in production and operation duty and operation and maintenance costs brought about by the computer rooms in the two places, coupled with the call for the digital transformation of the financial industry to build a green computer room, the data center of Daoxianghu Data Center urgently needs to be empowered by digital transformation through advanced technology to achieve the goal of reducing costs, improving quality and increasing efficiency.
Pain point needs
1. The distance between the office building and the computer room is long, and the cost of daily shift inspection time is high.
2. There are many types of equipment in the computer room, the inspection area is large, and the cost of manual inspection increases, and it is easy to have omissions or delays.
3. The security requirements of the computer room are high, and multiple security checks are required to enter and exit the computer room, and the process is cumbersome.
4. The operation and maintenance of the computer room involves multiple links, and there is a lack of unified background management.
Solution
Mompa set up a professional project team to conduct demand research, and after inspection, exchange and field testing, Agricultural Bank of China decided to introduce 2 unitsMontpa intelligent inspection robot and supporting multi-machine management platformto carry out intelligent inspection of the computer room of Daoxianghu Data Center.
Mengpa intelligent inspection robot
Automatic inspection: Real-time alarms
The robot can carry out 7 24-hour automatic inspection through preset inspection instructions, accurately detect the operation status (indicator light, noise, local temperature) and dynamic environment (temperature and humidity, gas, dust) of the equipment in the computer room, and conduct asset inventory of the equipment. If there is an abnormality in the detection or inventory results, real-time alarms will be sent through email, SMS, etc., to ensure that the O&M personnel can grasp the abnormal situation at the first time and shorten the emergency response time.
Multiple protections and security guarantees
Due to the higher requirements of banks for business continuity, robots must not only ensure the safety of the computer room environment, but also have corresponding security measures to deal with possible risks and hidden dangers.
The outside of the robot is equipped with multiple obstacle avoidance measures such as upper and lower double lidar and ultrasonicIt is equipped with an automatic fire extinguishing device, which can automatically detect and actively prevent. When the open flame or temperature is 170 degrees, the fire extinguishing function is automatically activated, and the hot aerosol material is used, which has no damage to the equipment.
Collaborative management dual mode
According to the actual safety requirements, this project adopts the dual inspection mode of "load balancing" and "one main and one backup", and the two robots cooperate to manage the computer room during daily inspection, and each is responsible for the equipment inspection in the areaWhen special circumstances occur, any robot can be independently responsible for the inspection of the entire computer room to ensure the continuous and stable operation of the computer room.
Mompa multi-machine management platform
One-click arrival and quick response
In the event of an emergency, the robot can reach the pre-set safe location with one click, saving response time, ensuring that the O&M personnel are not hindered in entering and exiting the computer room, and preventing the core equipment area from being unnecessarily implicated.
Real-time view of remote diagnostics
O&M personnel can obtain the overall computer room environment, equipment operation, etc. through the management platform, and support real-time remote control of the robot to view the computer room. When the robot finds an abnormal situation, the platform will send out a prompt sound and a pop-up window in time, and the pop-up window will disappear after the operation and maintenance personnel manually click to confirm, ensuring that the operation and maintenance personnel receive the alarm information, quickly carry out remote diagnosis, and assist in exception handling.
Unified management and control, standardized and convenient
Since two robots are deployed in the data center, multi-background management will make the O&M process complicated and cumbersome. Through the Mompa multi-machine management platform, operation and maintenance personnel can remotely and uniformly manage different robots in different areas through one platform, which is convenient for command issuance, alarm processing, and the formation of an integrated management and control process.
Project benefits
Before the application of robots, the number of traditional manual inspections was small, and the human eye could not judge the micro-dynamic environment of the computer room in timeAfter the application of robots, the frequency of inspection in the computer room is increased to 4-6 times a day, which greatly improves the frequency and accuracy of inspection, and realizes the inspection direction of equipment in the computer room"Machine patrol is the mainstay, and human patrol is supplemented".It reduces the number of times O&M personnel enter and exit the computer room, simplifies the process, saves time, and is conducive to comprehensive and timely control of the computer room to prevent potential safety hazards caused by insufficient number of inspections or omissions in manual inspections.
After each inspection, the robot will automatically generate an inspection report, which can be used as an effective data asset to supplement the work content of operation and maintenance personnel, form accumulable data materials, facilitate review and summary, and provide technical support for intelligent management decisions in the computer room.
Through the unified management and control of robots through the multi-machine management platform, O&M personnel can simplify the management process, manage inspection tasks and view alarm information from an overall perspective, which helps the inspection management of the computer room to be intelligent and standardized, thereby improving the overall efficiency and helping the rapid development of the enterprise.
With the continuous innovation and iteration of cutting-edge technologies, various industries have put forward higher and higher requirements for the service capabilities of data center infrastructure. As of now, Mompa has beenChina Railway, China Telecom, China Southern Airlinesand many other enterprises provide professional operation and maintenance services such as robot intelligent inspection and platform integrated management. In the future, Mampa will continue to deepen the field of intelligent O&M, help various industries accelerate digital transformation, improve business capabilities, and promote industry upgrading.
About Mompa
Shanghai Mengpa Intelligent Technology Co., Ltd. has been focusing on the field of IT operation and maintenance for more than 20 years and has served more than 400 customers.
In 2015, a R&D team was established to focus on the research and development of "intelligent inspection robot" and "intelligent operation and maintenance integrated management and control platform", and has obtained more than 40 software copyrights of "intelligent operation and maintenance" and more than 30 product invention patents.
It has branches and offices in Beijing, Xi'an, Chongqing, Shenzhen, Guangzhou, Shenyang, Dalian, Zhengzhou, Wuhan, Chengdu, Wuxi and other places.