Social security payment is more convenient and efficient, and the business volume of online office

Mondo Finance Updated on 2024-01-29

Since the beginning of this year, under the overall guidance of the State Administration of Taxation, all localities have continuously improved social security payment channels, improved social security payment service measures, and promoted social security payment to be more convenient and efficient. "This year, on the basis of launching a series of convenient measures, we have increased investigation and research efforts around social security premiums, and made solid improvements and improvements based on the real opinions of payers. The relevant person in charge of the Social Insurance Premiums Department of the State Administration of Taxation said.

It is understood that from January 1, 2019, China will hand over various social insurance premiums such as basic pension insurance premiums, basic medical insurance premiums, unemployment insurance premiums, work-related injury insurance premiums, and maternity insurance premiums to the tax department for unified collection. In recent years, the tax department has taken the opportunity of the "Spring Breeze Action to Facilitate Taxation for the People" to promote the significant improvement of the level of social security payment through a series of pragmatic measures.

In this year's "Spring Breeze Action to Facilitate Taxation for the People", the tax department has deployed a number of tasks around social security payment, such as "continuing to implement the online 'one-stop service' for social insurance handling and payment business to improve the convenience of tax payment", "improving and improving the mechanism for resolving tax service appeals, strengthening work coordination, strengthening closed-loop management, focusing on information application, and striving to solve the problems of taxpayers and payers". According to reports, at present, the business volume of enterprise social security payment "online office" and individual payment "handheld office" accounts for more than 95%, and more than 3,800 tax service halls, social security service departments and government service offices across the country have realized social security payment and handling business "one hall".

In the process of investigation and research, local tax departments have combined the urgent needs of enterprises and individuals, increased collaboration and innovation, and made practical measures to solve problems. For example, the Shijiazhuang Taxation Bureau of Hebei Province regularly holds joint meetings with the departments of finance, human resources and social security, medical insurance and other departments every quarter to jointly promote the "one-hall joint office" and online "one-window joint office" of the payment business, open 13 online and offline payment methods, vigorously promote "contactless" services, and continue to optimize the payment service process of electronic tax bureau, self-service terminals, mobile phones, WeChat and other payment services.

In order to meet the urgent needs of the majority of fishermen for the social security and medical insurance business "nearby", the Taxation Bureau of Ningde City, Fujian Province, together with the departments of medical insurance, human resources and social security, as well as Sandu Town ** and China Mobile Sandu Offshore Business Hall, set up a maritime social security and medical insurance service station in the waters of Sanduao, so as to realize the "no island" handling of social security and medical insurance payment and reimbursement.

In Mianyang City, Sichuan Province, many elderly people in villages and towns generally do not use online payment, but are more Xi to go to the tax service department to handle social security business. However, it is a long way to go to the tax service hall, which brings inconvenience to many elderly people. Aiming at this problem, the local taxation department has cooperated with Sichuan Rural Credit (Mianyang) to develop a mobile intelligent toll terminal - tax bank POS machine, extending the social security and medical insurance payment service to the grassroots end of the community (village), and realizing the expansion of tax bank POS machine in 221 township (street) convenience service centers, so that tax and fee services "do not leave the village".

The Maoming Municipal Taxation Bureau of Guangdong Province has piloted the implementation of "full coverage of online social security for enterprises", relying on the V-Tax remote visual tax platform to achieve "full coverage of online social security services" for 42 enterprises. "Now you don't have to go out, you can sit in the office, and you can easily complete the social security business with V-tax, which is very convenient. The relevant person in charge of Maoming Xiwen Culture Media said.

During the preliminary visit and investigation, the Sichuan and Chongqing tax departments learned that in the past, the payment of social security premiums across provinces (cities) required to enter the website of the other party's electronic tax bureau, which was relatively complicated. In order to facilitate the payment of social security premiums by citizens in different places, the tax departments of Sichuan and Chongqing have joined hands to quickly break down geographical restrictions and break through data barriers, and launched the function of "social security payment for natural persons in different places" on June 9 in the tax department of the two places, so as to realize the cross-provincial handheld social security payment of natural persons in the two places.

The dispute resolution mechanism is also being continuously optimized. Dalian Wafangdian Municipal Taxation Bureau and the medical insurance department jointly created a "joint investigation and linkage" joint settlement model for medical premium collection and payment disputes, so as to realize the "only one door + one stop for disputes" in the settlement of medical insurance disputes. The Alxa Left Banner Taxation Bureau of the Inner Mongolia Autonomous Region, together with human resources and social security, medical insurance, letters and visits and other departments, cooperated to participate in the establishment of a dispute settlement center for the collection of social insurance premiums, opened up the whole chain of dispute acceptance, mediation and prevention, avoided the masses from "running long", and formed a joint force for social security collection and co-governance.

The relevant person in charge of the State Administration of Taxation said that the tax department will take the opportunity of carrying out the theme education to continue to go deep into the grassroots and enter the front line, starting from the actual needs of the payers, focusing on the payment problem, overcoming business and technical difficulties, and continuously improving the convenience of social security payment. (Economic ** reporter Dong Bijuan).

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