Due to the high standard of this project, there are many types of work involved, and the coordination workload between all aspects is large. Only by organizing and coordinating the work well can we ensure the smooth progress of the construction, mobilize the enthusiasm of all parties to the greatest extent, improve work efficiency, reduce work errors, and achieve the predetermined quality goals and progress goals. To this end, the chief engineer is responsible for organizing and coordinating the work and coordinating the on-site quality, progress, investment, safety and civilization, mutual cooperation and other matters.
Section 1: Tasks and methods of on-site organization and coordination.
1. The task of on-site organization and coordination.
On-site organization and coordination refers to the cooperation and cooperation of all units that sign contracts with the owner and participate in the construction of the project within the scope of the supervision project, assist the owner to deal with relevant problems, and urge the general contractor to perform its duties and obligations according to the contract, so that the project construction is in an orderly state. Specifically, it includes the internal organization and coordination of the project supervision department, the coordination and management of the contractor, the assistance of the owner to coordinate and deal with various disputes related to the project, the coordination of the development and the cooperation of the contractor.
2. Methods of organizing and coordinating work.
The efficiency and effectiveness of project organization and coordination have an important impact on the success or failure of project implementation and management, so an effective project communication mechanism should be established to coordinate various contradictions and problems in the project implementation process in a timely manner. For the project management and supervision of this project, we plan to establish an all-round communication mechanism composed of project manuals, meeting systems, reporting systems, etc., to ensure timely communication of project information.
1. Project manual.
The project manual is an integration of the basic information of the project and project management, and its basic role is to communicate with the project participants. It is formulated by the project manager, as a work guide for project management, in the early stage of the project, the project manager should introduce the project objectives and the content of the project manual to the participants, so that everyone understands the project objectives, status, communication mechanism of the participants, working procedures, etc.
Project manuals typically include the following:
Project Overview, Scale, Owner, Project Objectives, Main Workload.
Project participants.
Project breakdown structure.
project organization measures, etc.
The project manual describes the project's communication methods, management procedures, uniform definitions and descriptions of documents and information, uniform WBS coding, organizational coding, uniform project costing methods and coding, and a unified reporting system.
The company will give full play to the practical experience in project management, and will assist the owner in preparing the project manual of the project, and formulate various systems and procedures for project organization and coordination.
2. Meeting system.
Meetings are a formal form of communication and an important form of organization and coordination. The relevant parties involved in the project communicate information in a timely manner through the meeting, coordinate and solve various problems in the implementation process.
3. Work system.
When organizing and coordinating the work of all parties involved in the project, the supervisor should establish a "contact table of relevant units" to clarify the work responsibilities, coordination relationships and contact methods of all parties involved in the project.
There should be clear procedures and time limits for the coordination of the construction site to ensure the normal development of the coordination and management work. The quality, progress, safety, civilization and other conditions of the construction site should be inspected every day, and problems should be found and solved in a timely manner.
When the supervisor carries out on-site coordination work, for major problems, it should be emphasized in written form, and issued and replied through the supervision engineer's work contact sheet, instruction sheet, notice, memorandum, etc., as the basis for judging the responsibility for interfering with construction. The coordination process for each issue should be recorded in detail, and the coordination involving progress and investment issues should be communicated with the owner in a timely manner to seek the owner's opinion.
Section 2: Measures for on-site organization and coordination
1. Internal organization, coordination and management of the project supervision department
1. The division of labor within the project supervision department should be done for the supervision of the projectSomeone is in charge of everything, and someone asks about it all the time”。The division of labor should be carried out according to the actual situation of the project, combined with the work expertise and personality characteristics of the supervisors.
2. In addition to the requirements for the implementation of the company's relevant rules and regulations, the project supervision department should formulate a specific and strict on-site management system. On the one hand, the supervisors have a certain amount of power, and they must take measures to maintain a pure land in the systemIn addition, it is also necessary to prevent the vices of supervisors such as laziness, ridicule, procrastination and arbitrariness of work through the establishment of a system. Resolutely put an end to the phenomenon of low supervision efficiency or affecting the construction party due to the internal fighting, lack of ventilation and non-cooperation of the supervision personnel. If there are people within the supervision who do not cooperate with the work, they will be resolutely transferred out of the project department.
3. The director should coordinate the working atmosphere within the project supervision department and organize everyone to form a working environment of mutual help, mutual learning, more communication and more ventilation. The superintendent and the superintendent's representative shall frequently inspect the work of the supervisors.
4. The project supervision department has set up a regular meeting system, generally once a week, and the director needs to summarize the work of the previous stage in a timely mannerCarry out detailed division of labor and arrangement of existing work;Evaluation and analysis of the achievement of the objectives of the "control points";Praise the work of the supervisors, supervise and improve the backward, and criticize the seriously irresponsible until it is reported to the company.
5. The director should take the lead and lead by example. The director is the leader of the supervision project, and the director sincerely makes friends with the supervision personnel, respects them, cares about them, and loves them, which has appeal for all the supervision personnelThe director's spirit of hard work, professionalism, unity and dedication has set an example for everyone, which will affect the thinking and behavior of the supervisors: the director has comprehensive technology, rich experience, strong work ability, and will unite everyone around you with personality charm and work with you. Everyone feels that they can learn from you, can do a good job, have confidence, and have a head.
6. Coordination of internal interpersonal relations of the supervision agency.
1) The arrangement of personnel should be based on the number of people. For each supervisor, according to the expertise of the arrangement, so that the best use of their talents, the best use of their talents;Talents should be reasonably matched, develop their strengths and avoid weaknesses, complement each other's abilities and personalities, and give full play to the enthusiasm of all personnel.
2) Clear responsibilities in the appointment of work. Each supervision position should be clear responsibilities, objectives and job responsibilities, so that everything is managed, everyone has a special responsibility, and the responsibilities are not heavy or missing.
3) In the performance evaluation of work, seek truth from facts. The evaluation of the performance of each supervisor should be realistic, and the achievement of work results not only requires subjective efforts, but also requires the mutual cooperation of comrades, and requires certain working conditions. Everyone wants to make achievements, be affirmed by the organization, and evaluate appropriately to avoid arrogance and aggrieved merit.
4) Mediate the conflict just right. To mediate conflicts, we must ignore grievances, take into account the overall situation, respect the parties, and treat others equallyDon't bully the weak and oppress others with "power", you must be reasonable, have rules and laws, and have a purpose;It is necessary to take the initiative, tolerance and friendly attitude, and make all supervisors work in a united, harmonious and enthusiastic atmosphere through flexible ways and means such as timely communication, individual conversations, meetings and necessary criticism.
7. The internal coordination of the supervision agency should be skillfully divided, carefully arranged, and the system should be strict.
1) Clever division of labor. According to the characteristics of the work, according to the professional and technical skills, work experience, supervision quality, personality characteristics, and work characteristics of each supervisor, the clever division of labor is carried out. Inspection, side station, measurement, inspection and data management, etc., so that the task is assigned to the person, and the responsibility is assigned to the person. The director of large and medium-sized supervision projects, mainly for the supervision of the group (department) of the reasonable combination, to achieve the strengths and avoid weaknesses, complementary capabilities, complementary personalities, so that each supervision group (department) can be like-minded, unified thinking, each other have the desire and sincerity to cooperate, give full play to the initiative, enthusiasm and potential of each supervision personnel in the organization, you can create unimaginable amazing miracles.
2) Fine arrangement. Clarify the mutual relationship between the supervision groups (departments). In the process of supervision, there is a lot of work is not a person or a supervision group (department) can be completed, the completion of the supervision work, to rely on the division of labor and cooperation, which has the sponsorship, there is a lead, there is cooperation, there are cooperation. The director shall, according to the supervision plan and the professional characteristics of each professional group (department), agree on the mutual relationship between each group (department) in advance, so as not to delay the work such as mistakes and disconnections.
3) Strict system. In addition to the implementation of the company's various management systems, the supervision project organization formulates a specific, targeted and effective management system according to the characteristics of the project, the organization and personnel of the supervision agency. Strictly implement the system, be impartial, consistent, not soft, and ruthless. Avoid rip-offs, skips and conflicting instructions at work;Avoid disorderly and chaotic work, establish a work style and discipline of seeking truth from facts, honesty and integrity, and ensure the standardization of supervision work.
2. Coordination and management of contractors
The relationship between the supervision unit and the construction unit is that of the supervisor and the supervised. Supervision unit in accordance with the relevant laws and regulations, regulations and supervision contract, construction contract in the rights, supervision of the construction unit conscientiously perform the responsibilities and obligations stipulated in the construction contract, to promote the realization of the objectives of the construction contract, when it comes to the rights and interests of the construction unit, the supervision unit should stand on a fair standpoint, safeguard the legitimate rights and interests of the construction unit, the supervision unit personnel and the construction unit between the professional and technical personnel, should contact each other, exchange information, support each other, maintain normal working relations.
The coordination and management of the contractor mainly includes: commanding, coordinating and supervising the teams involved in all constructionsCoordinate and manage the parallel construction and cross construction of the construction work face, and eliminate the obstacles in the completion of the construction scheduleCoordination of control objectives such as quality, investment, schedule and safety;Coordinate the management of land and buildings on the construction site;Coordinated management of construction water and electricity;Coordinated management of the use of construction machinery;Coordinated management of safe and civilized construction;In the process of project implementation, when there is a deviation, it can be corrected through effective work in time.
In coordination, proactive measures should be taken to help contractors analyze and find out the seedlings of problems to solve them in a timely manner. The contractor can be required to do a good job of coordination and management in the form of a contact sheet of the supervising engineer, a supervision notice or a supervision instruction list. Conflicts between contractors should be dealt with decisively, and individual groups and individuals who disregard the overall situation, do not care about the consequences, are selfish, and have serious self-centeredness, should be punished with sufficient strength, including economic penalties;Those who have repeatedly refused to change their ways resolutely demand that they be cleared out of the field.
In the implementation of the general contracting project, the above content is the management responsibility of the general contractor, but the on-site supervision should arrange experienced personnel to assist the general contractor to do a good job in management, which is also one of the key points of the director's work, and in most cases need to be handled by the director or the director's representative.
3. Assist the owner to do a good job in external work coordination
External work coordination mainly refers to the implementation of material and equipment suppliers and engineering construction units with design units, quality supervision stations, testing units, and owners. Including assisting the owner to handle various approval matters with the competent construction authorities;Assist the owner to deal with various disputes related to the project, etc. This coordination is mainly done by the Superintendent with the assistance of the owner.
Although the supervision unit and the design unit are only business relations, the two sides have close technical and business ties, so the two units should understand each other and cooperate closely. Supervision should take the initiative to introduce the progress of the project to the design unit, fully understand the design intention of the owner and the design unit, if the supervisor believes that there are some deficiencies in the design, should be actively put forward constructive suggestions by the chief engineer for the owner, the design unit for reference, but also should cooperate with the design unit to do a good job in design changes and project negotiation.
4. Coordinate the work cooperation between the two parties
This is the focus of the supervision of on-site coordination, and it is also the main aspect of supervision coordination. Whether the project can be implemented as planned, and how the two parties can achieve concentricity rather than division, their internal work cooperation is very important. It mainly includes the consistency of the quality level recognition, the dynamic control and management recognition of the construction period, the view on the variation of the construction environment, the procurement form of construction materials and equipment, the designated subcontracting, construction claims and counterclaims, design changes and engineering changes, on-site civilized and safe construction and management, project payment and many other aspects, and the coordination in this regard should be mainly organized by the director and the director's representative.
If the contractor and the contractor cannot reach an agreement in the coordination, the supervisor shall require the contractor to ensure high-quality, on-schedule and safe construction. Other issues have been put on hold until the time comes. At any time and on any occasion, it is not allowed to use disputes and coordination issues as an excuse to lower quality standards, safety standards or construction requirements. For contractors who are not satisfied with the management, the supervisor has the right to take tough measures.
Section 3, the targeted countermeasures of the coordination of the project
1. Strengthen communication with the owner's representatives.
The supervising engineer must first understand the overall goal of the project, understand the owner's intentions, and repeatedly read the contract or project task document. The supervising engineer should take into account the expectations and values of the owner when making decision-making arrangements. Respect the owner, report the situation to the owner at any time, and provide him with sufficient information when the owner makes a decision, so that he can understand the whole picture of the project, the implementation status of the project, the pros and cons of the plan and the impact on the implementation of this decision.
2. Strengthen communication with design units.
1. Before the formal construction of the construction drawings, the relevant construction unit must pass the pre-examination of the construction drawings, put forward preliminary review opinions, and submit them to the relevant design units after being approved by the supervision and the owner. The designer shall reply or explain during the technical disclosure and review of the construction drawings, and after the parties at the meeting agree to form the minutes of the construction drawing review, and then sign and seal them by the participating parties, they shall be distributed to the relevant parties as the basis for the formal construction of the project.
2. During the construction process, when the owner proposes to change the project, the owner notifies the relevant design unit, and the designer will issue the corresponding design change notice, which will be signed by the owner and the supervision party and sent to the relevant construction unit for project construction.
3. During the construction process, if the construction unit proposes a change in the project, the construction party shall notify the supervision party of the change in advance, and the supervision party shall agree and obtain the consent of the owner, and then take effect after the design is confirmed. If the relevant subcontractor of the project proposes to change the construction agreement, it shall first report to the general contractor for approval and then handle it in accordance with the above procedures.
3. Give full play to the role of the contract.
1. Clarify the scope of construction in the owner's project construction bidding documents, that is, clarify the scope of the project content that is directly organized and completed by the general contractor, and the scope of the project content that the owner separately contractsIt is stipulated that the undertaker of the project content of the project separately contracted by the owner, in addition to signing the corresponding project construction contract with the owner, must also sign the general contracting management contract with the general contractor of the project, and the project separately contracted by the owner shall be included in the scope of general contracting management of the project construction, and the general contractor shall be responsible for its construction quality, progress, safe and civilized construction, etc.
2. The relevant terms and requirements of the general construction contract signed by the owner and the general contractor of the project shall be included in the corresponding subcontract. Make the subcontract control over the quality, progress, safety and civilized construction of the project to ensure the quality and duration of the project.
3. Each subcontractor shall, in accordance with the requirements of the contract signed with the general contractor, prepare a detailed construction organization design for the subcontracting project division and sub-item, and submit it to the general contractor for approval before proceeding with the construction.
4. Each subcontractor shall prepare a detailed construction schedule of the corresponding subcontracted project based on the total construction period and the node control plan of the general contractor, and submit it to the general contractor for approval before proceeding with construction.
5. The general contractor shall monitor the quality of the construction process of the project constructed by each subcontractor. In accordance with the requirements of the project to implement the provisions of the quality inspection, and do a good job of quality inspection records;Implement handover procedures for the technical interface between processes;Do a good job of recording the handling of nonconforming products and corrective and preventive measures;Conscientiously do a good job in the acceptance and delivery of each subcontracted project.
6. The general contractor shall inspect and control the construction schedule of the corresponding subcontracted projects of each subcontractor. The general contractor holds a coordination meeting with the subcontractor once a week to solve the problems and difficulties in the production process. Check the completion of the subcontracting work according to the general contractor weekly plan and arrange the construction and production tasks for the next week.
7. In the process of business exchanges between each subcontractor and the general contractor, the business contact form, memorandum and other written forms shall be contacted, and the matters resolved by the general contractor shall be dealt with immediately.
8. The collection of the progress payment of each subcontractor shall be approved by the general contractor.
9. Each subcontractor shall sign the corresponding subcontracting project safety agreement with the general contractor, abide by various safety production regulations and regulations, and the special must hold a certificate to work, and each subcontractor shall accept the safety monitoring of the general contractor, participate in the safety inspection of the construction site, and implement rectification matters.
10. On-site standard management. The general contractor shall, according to the site area and location required by each subcontractor during construction, reasonably arrange the location designated by the general contractor, and deal with it by the general contractorEach subcontractor shall do a good job in the management of the site appearance according to the instructions of the general contractor, and the building materials and equipment shall be neatly stacked in the area, maintain the hygiene and civilization of the construction site, and strive to do a good job in the sanitation of the dormitory.
11. Between subcontracting and subcontracting, each subcontractor shall carry out parallel or cross construction according to the general construction schedule of the general contractor, strengthen horizontal coordination and contact work, and reasonably solve the sequence of construction;The technical interface between the processes implements handover procedures;Protect each other's products and implement the principle of compensation for damage.
4. Coordination with the general contractor.
1. Supervise the general contractor to implement the general contracting management responsibilities stipulated in the "construction general contracting contract". The general contractor is required to strengthen the management of the general contractor - strengthen the construction of the management team and enhance the authority of the general contracting management.
2. Strengthen the general contracting management team, so that it can not only be competent for the project management function of the construction of the unit, but also exercise the general contracting management function for the construction of the subcontractor, and after the construction of the main structure, it can still implement a strong general contracting management responsibility without interruption.
3. Enhance the authority of general contracting management. It is necessary to take various measures (including contractual, organizational, technical, and economic measures) to enhance the authority of general contracting management. The construction activities of the subcontractor (including installation, advanced decoration, special engineering, etc.) are managed and effective. Only by making the schedule objectives and quality objectives of the subcontractor consistent with the construction schedule objectives and quality of the general contractor can the predetermined construction period objectives and quality objectives be ensured.
4. When determining the subcontractor selected by the general contractor (including the unit that the owner issues a contract separately and is included in the general management), the qualification of the subcontractor shall be reviewedPerformance (status of works constructed);Construction technology and quality management;The equipment and personnel invested in the contracted construction of the project;Commitment to progress and quality objectives;The opinions and requirements for inclusion in the general contracting management shall be confirmed on the basis of qualified and feasible examination.
5. Take the initiative to contact the quality supervision station and other higher-level authorities.
1. Conscientiously implement the project quality management regulations issued by the engineering quality supervision department, and supervise the implementation of the construction unit and related units.
2. Frequently take the initiative to contact the quality supervision station, timely and truthfully report the quality of the project, including the project entity and software, the performance of supervision duties, the implementation of the responsibilities of supervision personnel, and the implementation of the quality system of the supervision unit.
3. Respect the authority of the quality supervision station, and closely cooperate with it to exercise smoothly in the project, and form a situation in which the main units of the project construction actively support and fully cooperate with the quality supervision work.
4. According to the progress of the project, regularly invite the quality supervision station to inspect the construction site, inspect and guide the work, urge all relevant units to cooperate well, make the on-site inspection smooth, organize active rectification of the problems raised by the quality supervision station, and report on time.
5. Truthfully reflect the quality of the entire project to the owner. In the acceptance of each stage of the project, assist the quality supervision station to review the relevant project quality data, accept the strict review of the quality supervision station, and seriously rectify the existing problems to ensure that the quality data of the entire project is timely, accurate and complete.
6. Several issues that should be paid attention to in organization and coordination.
1. Organization and coordination must adhere to the principle of fairness and justice. Fairness and impartiality mean that neutrality should be adhered to in the coordination process, which can increase the success rate of coordination. To be neutral, supervisors must strictly abide by the professional ethics of supervision and restrain themselves from violating the rulesIn terms of behavior, it is necessary to maintain neutrality and impartiality, and to form a good working relationship with the relevant management personnel of the owner, contractor, survey and design units, and maintain a certain distance.
The director and the supervisor should stand on a fair and objective standpoint, in accordance with the relevant laws, regulations, norms and contracts, to solve the problem with scientific analysis methods, not with random ideas, and correctly mediate the contradictions of all parties involvedDo not look at the background, do not be emotional, regardless of intimacy, fair and selfless handling of people and things in the process of project construction, so that a bowl of water is level, safeguard the reasonable and legitimate interests of all parties involved, and convince all parties involved.
2. Being informed is the basis for good coordination. To be informed, it is necessary to understand and be familiar with the personality, hobbies, working methods, and methods of the main management personnel related to supervision. To be informed, it is necessary to understand and grasp the interests of all parties concerned in a timely manner, so that they have a clear idea and a clear mind.
To be informed, it is necessary to grasp and track the information of all parties in a timely manner with the help of the release and reception of information, apply the correct information, and coordinate internal and external relations in a targeted manner within a limited time. Informed, the director and the supervisor of the major project construction activities, strict supervision and scientific control, carefully divide the situation of each family, figure out the ins and outs, do not engage in sloppy;For the problems that arise, it is necessary to analyze the causes, prescribe the right medicine, and properly coordinate the relations between all parties.
3. Correct working methods are an important means to do a good job in coordination. There are many ways to organize and coordinate, such as coordination, dialogue, negotiation, issuance, supervision, supervision, holding meetings, issuing instructions, revising plans, consulting, making suggestions, exchanging information, etc. Coordination should be principled, flexible, targeted, and mass-oriented. Principle refers to the integrity of the supervision personnel, the style of integrity, fairness, justice, science, adhere to the principle, strict supervision;Adhere to the relevant national laws, regulations, norms, standards, strict inspection, acceptance, for all parties of the violation of the law will not be tolerated, do not accommodate, grasp to the end.
Flexibility refers to the working methods and people, according to the people, because of the situation, according to the actual situation, flexible application of various methods of coordination, do not copy the rigid routine: in the many contradictions, to highlight the key points, distinguish the priority, grasp the main contradictions, the key problems are solved, other problems can be easily solved. Pertinence means that coordination should be targeted and purposeful.
Before coordination, it is necessary to analyze and summarize the situation that we have learned and mastered, sort out the clues, find out the problems, and achieve a targetBefore coordination, it is necessary to envisage several scenarios, take into account as much as possible the problems that may be raised by all parties, and prepare several sets of solutions to be prepared;Before coordination, it is necessary to clarify the coordination object, coordination subject, and the nature of the coordination problem, and then select the appropriate means to improve the coordination efficiency. In the process of coordination, we should not be in a hurry to express our stance and strive to be reasonable, beneficial, and responsible.
Mass nature refers to paying attention to the mass line in the process of coordination, allowing everyone to contribute ideas and collective wisdom, stimulate the creative enthusiasm of the masses, give full play to the collective wisdom and strength, and work together with all parties to solve problems and overcome difficulties.
4. Coordinating disputes is the key to doing a good job of coordination. There are many participating units in the construction project, and there are many contradictions and disputesThe relationship is complex, there are many obstacles, there are many problems that need to be coordinated, and it is the key to do a good job in coordination to solve various disputes and contradictions in the process of supervision. These disputes include professional and technical disputes, rights and interests disputes, construction goal disputes, role disputes, process disputes, disputes between people, and between units. It is normal for there to be disputes, and supervisors can expose contradictions, find problems, obtain information, and achieve unity and resolve contradictions through active communication through the investigation and coordination of disputes.
When the dispute does not affect the overall situation, the director should adopt a strategy to guide both parties to avoid disputes, humble each other, strengthen cooperation, form complementary interests, and resolve disputesIf there is a conflict of interest and it is difficult for the two parties to coordinate, the leaders of the two parties can be asked to come forward to adjudicate: if the dispute is highly antagonistic and cannot be resolved through negotiation or mediation, it can be adjudicated by an administrative ruling or judicial decision. When the supervisor becomes the object of controversy, it is necessary to remain calm, avoid quarrels, and do not hurt feelings, otherwise it will bring difficulties to coordination. All supervisors should adopt the art of emotion, language, reception, and use of power, and do a good job of coordinationPay attention to the way of speaking, so that you can say more things that are conducive to coordination, and do not say or pass on words that are not conducive to coordinationDo more explanations, do more persuasion;Problems related to coordination should be reported more.