In enterprise management, we often encounter two typical management styles: performative management and roaring management. These two methods often lack effective communication, resulting in a broken information transmission and the formation of a communication black hole.
This article will explain why there are always these two ways of managing and suggest ways to achieve effective closed-loop communication.
Performative management tends to focus on form and superficiality, and managers talk rhetorically in meetings, but lack substance. Under this management style, employees often fail to truly understand the intentions and goals of the manager, resulting in poor execution results.
Reason analysis: Lack of values: Managers do not have clear core values, resulting in employees unable to understand the mission and vision of the enterprise.
Insufficient knowledge structure: Managers lack the necessary management knowledge and skills to develop practical plans and programs.
Insufficient background information: Managers do not fully understand the background and needs of employees, resulting in communication that cannot generate effective feedback.
Solution: Establish clear core values: Companies should be clear about their mission and vision and implement them in their day-to-day management.
Improve the knowledge structure of managers: Improve the management knowledge and skills of managers through training and Xi.
Fully understand the background of employees: Managers should fully understand the background and needs of employees in order to better communicate with employees.
Roaring management is characterized by managers who are emotional when faced with problems, and harshly criticize and blame employees. This style of management often makes employees feel stressed and uneasy, leading to a decrease in productivity.
Cause analysis: Improper emotional control: Managers are unable to control their emotions when facing problems, resulting in a tense communication atmosphere.
Lack of effective communication skills: Managers do not have effective communication skills to have effective conversations with employees.
Unhealthy organizational culture: If there is a lack of respect and understanding in the organizational culture, managers are prone to a roaring management style.
Solution: Improve emotion management skills: Managers should learn to control their emotions and stay calm and rational.
Master effective communication skills: Improve managers' communication skills through training and Xi to enable them to have effective conversations with employees.
Cultivating a healthy organizational culture: Organizations should build an organizational culture of respect and understanding so that employees can work in a relaxed and enjoyable atmosphere.
In order to break the communication black hole and achieve effective closed-loop communication, we need to do the following:
The sender should be clear and unambiguous when sending the message, including values, knowledge structure, and background informationThe recipient should give feedback in a timely manner after receiving the information to ensure that the information is conveyed to the other party accurately.
Set up feedback points in the communication process, check the transmission effect of information in time, and make adjustments and improvements in time when problems are found.
One-on-one meetings are one of the important means to achieve effective closed-loop communication, by asking 5 "whys" in a row, to understand the essence and root cause of the problem, so as to find better solutions.
In the process of communication, we should pay attention to listening to and understanding the views and needs of the other party, respect the opinions and suggestions of the other party, and establish good communication and cooperative relations.
Constantly reflect on and improve their communication methods and skills, and constantly improve their communication skills and levels, so as to better serve the development needs of enterprises and society.
To break the black hole of communication and achieve an effective closed loop, it is necessary to send information clearly and clearly, give feedback in a timely manner, set up feedback points, conduct 1-to-1 meetings, listen to understanding, and reflect on improvement.
Performative and roaring management hinders communication and leads to organizational deafness, requiring the establishment of clear core values, improved knowledge structures and emotional management skills.
Effective communication is the key to breaking the black hole of communication, and effective closed-loop communication can improve the efficiency and quality of communication, and make greater contributions to the development of enterprises and society.
In short, to achieve effective closed-loop communication, we need to work hard to send information, receive feedback, set up feedback points, 1-to-1 meetings, listen, understand, reflect and improve, etc., so as to break the communication black hole, improve the efficiency and quality of communication, and make greater contributions to the development of enterprises and society.
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