"Auntie, you can keep this small card, it has our community neighborhood committee and the common ** you may need to usually need, if you have any questions, you can directly call** to consult. Recently, the staff of Yuquan Xili North Community, Babaoshan Street, through household visits and publicity in daily community activities, sent a "warm heart convenience service card" to the elderly in the community, and patiently introduced the use of the card, so that the elderly can accurately find the reflection channel when they have "urgent, difficult and longing" problems, and obtain timely, fast and thoughtful services.
There are many elderly groups in Yuquan Xili North Community, and the community staff found that many elderly people do not know the consultation when they encounter difficulties and want to consult.
In order to help the elderly solve the difficulties encountered in daily life and deliver the "zero distance" service to the elderly, the community carefully produces a "warm heart and convenient service card", which is printed with community neighborhood committees, community health service centers, gas, tap water, heating companies, etc., to further extend community services to the homes of the elderly.
Mr. Guo, who is in his 70s who received the "Warm Heart Convenience Service Card", said, "A while ago, I wanted to apply for a veteran's preferential treatment card, but I didn't know how to apply for it. Fortunately, I remembered the small card that the neighborhood committee sent me before, and I typed the neighborhood committee according to the *** on the card, and the community staff told me in detail what materials I needed to bring and how to handle it. In the end, I went to the community neighborhood committee once, and I got it all, and now I have got the preferential treatment card, so thank you so much to the community!”
Thanks to the small cards sent by the community, it was very convenient!Ms. Zhao, a resident, agrees with this. Since the beginning of winter, the weather has been getting colder and colder, but the radiator in Ms. Zhao's home is not hot, and she is very anxious. "Our old couple is old, and we don't know how to check the heating company's **. Seeing that there was heating on the small card issued by the community, I immediately contacted the heating master, and the master quickly came to the house to fix it, and now the heating at home is very hot. ”
Behind the small card is the intention and intimacy of connecting and serving the masses, and the Yuquan Xili North Community uses the card as a medium to further shorten the relationship and distance between the community and the residents. Next, Yuquan Xili North Community will continue to promote this "warm-hearted" work, send "warm-hearted and convenient service cards" to more elderly people, actively solve the problems reported by the elderly, resolve the problems at the grassroots level, improve the satisfaction and sense of security of the elderly with practical actions, and create an age-friendly community.