Mr. Ho is a retired soldier with an admirable military status. After retiring from the army, he became a sixth-class disabled soldier due to war wounds, and made great contributions to the security of the country. However, on this day, when he went out to run errands, he encountered an unprecedented setback.
Mr. Ho needed to take a bus to Wula Street to run errands, and the vehicle he was taking was about to arrive in Chalu Township. Mr. He had already prepared and took out his disabled military ID card, hoping to buy a half-price ticket. However, when he handed the credentials to the conductor, he was coldly rejected.
The conductor didn't even look at Mr. He's ID, and told him directly, "This is not good!."Mr. He reluctantly explained that he was a disabled soldier and should enjoy preferential treatment for half-price tickets according to the regulations. However, the conductor told him that the rules here are different from other passenger stations.
As long as you get on the bus, the documents are not goodMr. He asked rhetorically. The conductor nodded affirmatively, indicating that there was indeed such a difference. Mr. Ho had to pay for the full-price ticket and asked for the ticket to leave evidence.
In the afternoon, Mr. He finished his work and prepared to return. He got into the car again and met the same conductor. This time, the treatment was still indifferent, and he again refused to accept Mr. Ho's disability military card and insisted that he buy a full-price ticket.
Mr. He tried his best to be unyielding, and the conductor finally took the 5 yuan he handed over, and said mockingly, "Just let you sit this time!".However, the 9 yuan ticket should obviously be half price 4$5. Mr. Ho thought, just 0The difference of 5 yuan, forget it. But when he asked the conductor again for the ticket, the conductor replied sarcastically: "You want a ticket?"Do you see what I look like a ticket?And told him that he could only get a ticket if he bought a full-price ticket, otherwise he would not get a ride.
The conductor walked around the car, laughing at Mr. Ho and even insulting him: "If you are ***, don't live!".The conductor also incited other passengers to attack Mr. Ho, treating him as a fake disabled soldier. The passengers on the bus all looked at Mr. He in a strange way, they did not know what was happening, they were just puzzled by Mr. Ho's behavior.
Mr. Ho felt that he had been greatly insulted. His documents and identity are real, but the two conductors treat him with a very bad attitude and cause him unprecedented harm. He felt injustice in his heart, and he couldn't bear such injustice and indifference. He decided to fight for his rights to the end.
In this story, there is a conflict of rights and interests between the conductor and Mr. Ho. In accordance with the provisions of the law, disabled servicemen shall enjoy relevant preferential policies. However, the conductor put his personal opinion above the law and refused to recognize Mr. Ho's disability military ID, adopting a discriminatory and unfair attitude towards Mr. Ho.
Uncle Luo's point of view:
1.As a disabled soldier, it is natural for Mr. Ho to enjoy half-price tickets according to the regulations, and the conductor should not change the rules at will according to his own wishes. This unfair treatment was outrageous, and Mr. Ho insisted on buying a half-price ticket, and it was reasonable to ask for a ticket.
2.The conductor's attitude and words were too rough and disrespectful, and even insulted Mr. Ho. As a practitioner in the service industry, we should be patient and courteous to every customer, especially the disabled servicemen, and should be more respectful and considerate, rather than ridiculed and abusive.
Uncle Jiang's point of view:
1.The conductor may act according to the actual regulations, and the rules at the passenger station and the fork in the township may indeed be different. Although the conductors are rough in their expressions and attitudes, they are also faced with busy work and time pressures and may not have explained clearly in a timely manner.
2.Although Mr. Ho is a retired soldier, he should not expect special treatment just by virtue of his military ID. Everyone should follow the rules set by the station, and not argue about the level of personal status. Mr. Ho's insistence on buying half-price tickets and asking for them may seem too calculating and not forgiving.
The legal provisions relating to such cases are as follows:
1.Article 18 of the Law of the People's Republic of China on the Protection of Persons with Disabilities: The State protects the lawful rights and interests of disabled soldiers, formulates special policies and measures, and grants them preferential treatment and assistance. All levels** and relevant departments shall provide disabled soldiers with services such as work, life, education, employment, medical and health care.
2.Article 7 of the Regulations on the Preferential Care of Disabled Servicemen: The certificate of disabled servicemen is legal evidence that citizens enjoy the rights and interests of disabled persons. Those who have a certificate of disabled servicemen may enjoy preferential treatment, employment, education, medical care, social insurance, and other preferential treatment in accordance with the provisions of the state and relevant departments.
According to the above law, Mr. He, as a sixth-grade disabled soldier, should enjoy relevant preferential policies and treatment. The conductor's actions clearly violated the provisions of the law and infringed on Mr. Ho's rights and interests. Such violations shall be punishable by law.
However, Mr. Ho did not receive the relief and rights he deserved. The humiliation he suffered was a kind of injustice and indifference that made people deeply outrageous. In this story, the patronage and justice of the law have not arrived, calling into question the effectiveness of the rule of law.