The freezer's glass is shattered and needs to be replaced. To ensure safety and proper replacement, it is recommended that you seek the help of a professional repairer.
I'm going to expand on your question:
First of all, you need to pay attention to your own safety when the glass of the freezer breaks. Please use personal protective equipment such as thick gloves and goggles to avoid injury from glass shards. At the same time, handle broken glass carefully to avoid scratching yourself and the surrounding items.
Next, it is recommended that you contact a professional maintenance personnel or the after-sales service center of the freezer brand to consult the specific operation steps and tips for glass replacement. Different models and brands of freezers may have different disassembly methods and installation requirements.
When a service person arrives, they first check the overall condition of the freezer and determine the size and material of glass that needs to be replaced. Depending on the situation, they will take appropriate measures such as disassembling the original glass, removing debris, preparing new glass, etc.
When replacing the glass, the maintenance personnel will use professional tools to operate as required. They handle the glass with care, ensuring proper installation and avoiding damage to other components. They may also perform necessary cleaning and maintenance work before installing new glass, such as cleaning the inside of the refrigerator, replacing seals, etc.
Once the replacement is complete, the maintenance crew conducts a test to ensure that the freezer is functioning properly and to check the firmness and tightness of the new glass. If everything is in order, they will explain the precautions for use and answer any questions you may have.
It is important to note that it is not recommended that you carry out your own glass replacement as it requires relevant experience and skills, and involves the repair and operation safety of electrical appliances and refrigeration equipment. Therefore, to ensure safety and avoid damage, it is best to seek a professional repair service.