The specific steps for a refund may vary depending on the platform and policy, but the following is the possible refund process in general:
Contact customer service: First, you need to contact the customer service of Mutual Learning. You can find them through the official platform, social platform, or customer service
Submit a refund request: Explain your refund request to customer service and submit a refund request. Usually, you will need to provide some necessary information, such as order number, account information, etc.
Waiting for review: LearnChat will review your refund request. This process may take some time, please be patient.
Approved: If your refund request is approved, we will send you a confirmation email or SMS. At this point, you can follow the instructions in your confirmation email or text message.
Refund processing: Once approved, LearnCom will start processing the refund. This process will also take some time, please be patient. Usually, refunds will be made to the original payment method.
Follow up on the progress of your refund: You can keep in touch with customer service while your refund is being processed. If you have any questions or concerns, you can always ask customer service.
It is important to note that different platforms and policies may have different refund rules and processes. Therefore, it is recommended that you carefully read the refund policies and terms of LearnLink, and ensure that you understand the relevant refund procedures and requirements before proceeding with the refund operation.
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