The National Symposium of Directors of Public Security Departments was held in Hangzhou, Zhejiang Province from November 23 to 24, and Wang Xiaohong, Secretary of the Communist Party of China, State Councilor and Minister of Public Security, attended and delivered a speech, emphasizing that it is necessary to take the socialist thought with Chinese characteristics in the new era as the guide, adhere to and develop the "Fengqiao experience" in the new era, better perform the sacred duties of the public security organs, and escort the modernization of public security work for Chinese-style modernization.
In order to thoroughly study and implement Xi the spirit of the National Public Security Department Directors Symposium and the requirements of Minister Wang Xiaohong's speech, Lanzhou Public Security planned and systematically deployed from a high position, focused on the positioning of the provincial capital public arrangement, gave full play to the advantages of the public security financial matrix, strengthened publicity through multiple channels, means and dimensions, and quickly set off an upsurge of learning and Xi implementation in the police barracks, and strive to promote the in-depth implementation of the "Fengqiao Experience" in the new era in the Lanzhou Public Security Organs, and create more and better Lanzhou public security practices of the "Fengqiao Experience" in the new era. Lanzhou public security model.
Today, let's walk into the Shidong Police Station of the Gaolan County Public Security Bureau of Lanzhou City to fully experience their specific practice of implementing the "Fengqiao Experience" in the new era.
The conflict resolution rate is 100%, and it has not occurred for 14 consecutive years, and the first incident, non-visit incident and individual extreme case incident caused by contradictions and disputes have not occurred for a long time" This is 30 police auxiliary police officers of the Shidong Police Station of the Gaolan County Public Security Bureau of Lanzhou City for the jurisdiction of 403 square kilometers of land, 5A safe answer sheet from 60,000 residents.
Shidong Police Station is located along Beichen Road, the main road of Gaolan County, on the blue and white office building, "self-confidence, self-improvement, integrity, innovation, hard work, courage and perseverance" 16 red characters are particularly eye-catching, the first floor of the police center, ** hall, conflict and dispute mediation room, the window is bright and clean, the police on duty greet each other with a smile, a greeting into the ear, which makes people feel the spring breeze.
Hello, I lost my ID card and need to reissue it. "Hello, I would like to ask how I can move over?""Hello, I'm going to register my child. Early in the morning, in the face of all kinds of questions from the masses, Wei Ting, a household registration policeman of the Shidong Police Station of the Gaolan County Public Security Bureau, answered patiently over and over again, quickly tapping on the keyboard, and handling all kinds of household registration business, with her mouth and hands non-stop.
On February 1, 2020, Gan, a resident of the jurisdiction, picked up an abandoned baby in Heishi Town and adopted it. Through on-site visits and investigations, with the cooperation and cooperation of multiple parties, the household registration police and the community police finally settled in the public collective households in the jurisdiction by solving the problem of people without household registration before the start of school in 2023, so that children can enter the kindergarten smoothly before the start of school, and solve the problem of children's education. In order to practice a strong professional level, Wei Ting has repeatedly studied various management laws and regulations such as household registration business handling and floating population business handling since she served as a household registration policeman, as well as various business acceptance and approval processes, inquiry skills and other skills, so that the masses who came to the country were happy and satisfied. Due to the large number of floating population in the jurisdiction, in order to make the masses run away less, Wei Ting took the initiative to "walk" out of the window hall to achieve "zero distance" for convenient services.
Doing practical things for the masses is our original intention and mission, through the combination of offline reception of the masses and online interactive communication services, to achieve the greatest convenience and benefit to the people, treat the masses more patiently, the masses will be more satisfied," Wei Ting said.
Yan Ke, have you come here" "Yan Ke, busy today" Walking in the village lane, the neighbors will greet Yang Yanke warmly, his name is known to everyone in Zhongbao Village, Shidong Police Station, because he is not only a community police here, but also a native of Zhongbao Village, who was born and raised here since childhood, in the Shidong Police Station, no one is more familiar with this place than him. "Uncle, take a look at this", "Auntie, do you have coal in your house" and "Beware of carbon monoxide poisoning" In view of the large number of farmers and rented households in the jurisdiction, and the residents' awareness of fire and electricity safety is weak, community police officer Yang Yanke and village director Yang Yanhui carried out door-to-door publicity on the use of fire and electricity, reminding residents to carry out self-examination of hidden dangers and avoid safety accidents.
In the early morning of October 12 this year, Yang's house in Zhongbao Village suddenly caught fire, and after receiving the report, Yang Yanke and the village director rushed to the scene as soon as possible to guide the fire fighting, transfer the surrounding people, and contact Yang's family. The fire caused damage to the house in Yang's home, but fortunately there was no **person**. Yang is a poor household in the jurisdiction, living with his eldest son, and both of them have mental retardation, and the fire made the already poor life even worse, and even the ID card and household registration book were burned to ashes. After the fire was extinguished, Yang Yanke immediately drove the father and son to the Shidong Police Station, paid out of his own pocket to reapply for two certificates, and then contacted civil affairs, insurance companies and other departments through multi-party relations to obtain insurance and social assistance for them, and reasonably planned the use of money for them to help them get through the difficulties as soon as possible.
For a long time, the Shidong Police Station has focused on the three major goals of "no contradictions, no accidents, and no lack of services", and has created a new scene of "harmony among the people, harmony in the countryside, and social harmony". According to the arrangements and arrangements of activities such as "one million police officers entering ten million homes" and "five advances", the police station organized police forces to go deep into the grassroots masses to find out the signs and hidden dangers of possible cases, and resolve them as soon as possible, forming a four-step workflow of pre-publicity, in-process mediation, post-event return visits, and summary and improvement. According to the actual characteristics of the jurisdiction, the service-oriented management mode is innovated, and the police are stationed in the police room for a long time and stationed in the community to comprehensively improve the quality and efficiency of services. In terms of case control, relying on the "two teams and one room" police operation model, through the integrated command room, the streets of the jurisdiction of the crowded places to carry out uninterrupted inspections, found the signs of hidden dangers in the case, and quickly dispatched police to deal with it.
The Shidong Police Station has not issued ** for 14 consecutive years, and we have mainly done a good job of prevention. For a long time, the police auxiliary police of the police station have established flesh-and-blood ties with the people in the jurisdiction, and the relationship between the police and the people has been handled very well, mainly because the investigation and resolution of contradictions and disputes have been done well, and the people in the jurisdiction will tell the community police as soon as there is anything. In the face of trivial cases, trivial matters, and small disputes reported by the masses, we persisted'Small things don't go out of the village, big things don't go out of the town, and contradictions don't turn in', so that the investigation is in advance, the discovery is early, and the resolution is in the first. The director of the Shidong Police Station *** said. In the past 14 years, there have been no major criminal cases caused by contradictions and disputes in the jurisdiction, and there have been no cases of civil to criminal or criminal to life, and the social order in the jurisdiction has been effectively improved. Since the beginning of this year, the Shidong Police Station has achieved zero negative evaluations of the police service evaluation system, and the people's sense of security and satisfaction with public security work have been continuously improved.
In the next step, the Shidong Police Station will continue to be under the strong leadership of the Party Committee of the provincial department, the municipal bureau and the county bureau"The Maple Bridge Experience"It has taken root in Shidong Town and shined in the grassroots social governance work.