It's really outrageous, a woman in Huizhou, Guangdong Province went to eat skewers, and as soon as she sat down, she was charged four kinds of fees, including a one-time skewer usage fee, a paper towel fee, a tea table fee, and a seasoning fee.
When the woman asked why the store would charge these four fees.
The store said that the skewer is the cost of the skewer, and the ingredients are the cost of the ingredients.
The woman said, since you sell it one by one, what I accept may be this skewer with meat, and the ** of a string of ** is 9 cents, and you also write**.
However, if you charge a fee for the use of the sign without informing me, it is **consumption.
There are also paper towel fees, tea table fees, and seasoning fees.
It's the equivalent of four kinds of fees as soon as we sit down and do nothing.
The woman also joked, "You collect this money more than my salary every month."
Subsequently, he took the sign to the local market supervision and administration bureau to complain.
For the woman's approach, netizens applauded.
But I was also surprised by the outrageous charging method of the store, "Is it necessary to charge entrance fees, floor fees, decoration fees, water and electricity fees, indoor air fees, stool usage fees, etc. next time?"
So legally, is it legal for the store to charge the above fees?
According to Article 13 of the First Law, operators selling and purchasing goods and providing services shall clearly mark the price in accordance with the provisions of the competent authority, indicating the name, place of origin, specification, grade, pricing unit, ** or service items, charging standards and other relevant information.In this case, the so-called fees for the use of sticks, paper towels, tea tables, and seasoning fees were not clearly marked and placed in the price list of the store, so this part of the fee could not be charged.Operators are not allowed to increase the price of ** goods in addition to the marked price, and they are not allowed to charge any fees that are not indicated.
If the restaurant advertises the above fees, few people will eat at the restaurant. Obviously, the store's failure to specify the price has been illegal.
According to Article 10 of the Consumer Rights Protection**, consumers have the right to fair dealing.When consumers enter the store to order food, the two parties have already had a civil legal relationship, which means that the rights and obligations of both parties have begun, providing paper towels, seats is the basic obligation of the operator, skewers, and seasonings are necessary things to eat skewers, if you charge again, it is no different from ** sales.When consumers purchase goods or receive services, they have the right to obtain fair trading conditions such as quality assurance, reasonableness, and correct measurement, and have the right to refuse the forced trading behavior of business operators.
Therefore, the store's practice is a violation of basic obligations to carry out forced transactions and sales to consumers.
The woman has already complained, and believes that the Market Supervision and Administration Bureau will soon be able to deal with the matter and safeguard the legitimate rights and interests of consumers.