Define your goals. At the first meeting, you need to determine the goal of the meeting, that is, the desired outcome. For example, if you want to understand customer feedback on our products, you need to understand the specific needs and expectations of your customers.
Prepare the materials. When you meet for the first time, you need to prepare relevant materials, such as company introduction, product introduction, case analysis, etc. This information can help us better understand the needs and problems of our customers and provide useful solutions.
Build trust. Building trust is very important when meeting for the first time. Trust can be built by introducing yourself, asking customers what they think of our products, sharing your own work experience, and more.
Build a topic. When meeting for the first time, you need to choose the right topic for the conversation. For example, product-related questions, lifestyle-related questions, hobby-related questions, etc. Choosing the right topic can help us better connect with our customers and increase their understanding of our company and products.
Be prepared to ask questions. During the first meeting, you can also prepare some questions to find out what customers think of our products and services. Including product features, market conditions, competitors, etc. By asking questions, you can better understand your customers' needs and problems and help with subsequent sales.
Take notes. At the time of the initial meeting, you will need to have relevant notes ready to record the content of the meeting and customer feedback. Including meeting minutes, product introductions, case studies, etc., this information can help us better understand our customers' needs and problems, and provide better solutions.
Control time. When you meet for the first time, you need to control the time and topic of the meeting. Too long or too short a period of time can affect the effectiveness of the meeting and customer satisfaction. Generally speaking, it takes about 30 minutes.
With careful preparation, we can present a professional and customer-oriented image during the initial customer development meeting, laying the foundation for a good relationship.