In work exchanges, we often find that front-line employees often complain about various difficulties, various unreasonable resource allocation, and insufficient support from various companies.
However, people at the middle and senior levels rarely complain like this. More work is done to reassure frontline employees. Empower employees to do their jobs more efficiently with the level of support they already have.
So the question is that the middle and upper levels that we see, when they face their upper echelons, do they also complain?Or is it that as long as the management is not complaining?
In fact, when the middle and high-level are faced with the upper level, they will actually complain, people are not sages!
Many times we see people at the bottom full of complaints, and that's because of the people they come into contact with.
First of all, for any enterprise, the bottom employees must be the majority, and half of them complain because the base is different, and the probability of being heard and seen is different.
Secondly, the object of complaint is different, "the ass determines the head". If you're often hearing frontline workers complain, it's because you're not high enough or closer to the bottom. The complaints of the middle and senior management will not complain to the front-line employees, and their complaints and complaints are among the peers or their superiors.
Third, it is the position that determines the attitude. Bottom-level employees or front-line employees, they are at the bottom of the workplace biological chain, they only need to be responsible for themselves, without considering the allocation of resources, so they see whether the superior leaders support or not, whether they give the greatest tilt!And the manager, even the lowest manager, is not just representing himself, but a team, not only to the top, but also to the bottom.
They need to get resources from above and then distribute them to employees or team members below. So on the one hand, for the superior, he is a subordinate, and he is constantly striving for more resources, and he will also complain and complain about all kinds of unfairness;On the other hand, for the subordinate, he is the manager, he needs to allocate the resources he has won, he needs to get the support of the whole team, only when the team is good, is his performance good.
Therefore, this position determines that it is impossible for him to complain to his subordinates, which will make his subordinates feel that he has no weight in front of the superiors, and at the same time, he is incapable.
Basically, it is difficult for a manager to complain and empathize with an engineer, because they have different contact areas and different resourcesAnd a director may have a hard time complaining with a manager because his perspective is one level higher, and he may learn more from the company's point of view, get more resources, and at the same time have more pressure.
No matter which layer the manager deals with, there will definitely be his pain points and complaints, if you don't know, either you are not in his circle, or your level is not enough!