Recently, Mr. Jiang from Shanghai spent more than 100,000 yuan to buy 9 cases of Kweichow Feitian Moutai. However, when he sent the liquor to a Kweichow Moutai self-operated store for identification after picking up the goods, he was told that Moutai might be a fake. This made Mr. Jiang very shocked and confused. The merchant said that if Moutai was fake, Mr. Jiang could resolve it through legal means. Faced with this matter, Mr. Jiang reported to the police and complained to the relevant departments, hoping to solve the problem. For consumers, it is important to be cautious when buying expensive goods and keep relevant evidence in case of similar disputes.
Mr. Jiang was introduced by a friend to buy 9 boxes of Guizhou Feitian Moutai from a ** company in Fuzhou, spending a total of more than 100,000 yuan. After Mr. Jiang purchased Moutai, in order to ensure the authenticity of the goods, he immediately sent the liquor to a Moutai self-operated store in Fuzhou for identification. However, to his surprise, Moutai was identified as a possible fake. Mr. Jiang had raised questions with the dealer, but he had not received a solution. At the second delivery, Mr. Jiang asked to inspect the goods first, but the dealer refused his request. In view of this, Mr. Jiang paid the balance and hoped that the dealer would be able to resolve the matter.
Regarding this problem, Moutai's official self-operated store tasted wine and verbally informed Mr. Jiang that there may be quality problems with Moutai. However, since he sent it for appraisal in his own name and could only get a verbal reply, the store suggested that he resolve the matter by filing a complaint or directly calling the police. In order to preserve the evidence, Mr. Jiang recorded the whole process during the identification process**.
Mr. Jiang hopes that the dealer will be able to refund the return and compensate for it. The reporter contacted Mr. Chen, the person in charge of this ** company, but Mr. Chen only said that he could not refund and return the goods, and hoped that Mr. Jiang would solve it through legal channels. Mr. Chen refused to answer the reporter's inquiry. The law enforcement officers of the Shoushan Market Supervision and Administration Office conducted a law enforcement inspection of the store, but the store failed to provide relevant materials for requesting tickets and certificates.
Ding Zhaozeng, an associate professor at the Law School of Fujian Normal University, pointed out that when consumers buy Moutai products, they need to provide evidence to prove that the products they buy are fake or shoddy or informal products, and to prove the specific merchants of the products. Consumers can complain and report to the relevant departments, and expect the relevant departments to intervene and use their administrative powers to investigate and collect evidence. Moutai manufacturers also have the obligation to crack down on counterfeiting and protect their rights. In Mr. Jiang's case, he has called the police and preserved the relevant evidence.
The 9 boxes of Guizhou Feitian Moutai purchased by Mr. Jiang encountered quality problems and may be fake. Although some liquor companies have refused to refund and return the goods, Mr. Jiang has reported to the police and received support from the relevant authorities. This case reminds consumers to be cautious when buying expensive goods, choose formal channels to buy, and keep relevant evidence. At the same time, consumers have the right to solve similar problems through complaints and legal channels, and expect relevant departments and manufacturers to protect the legitimate rights and interests of consumers. Only through joint efforts can we create a fair, transparent and orderly market environment and protect the rights and interests of consumers.