Good things don't go out, but bad things spread thousands of miles.
Recently, a Qianli Xiang wonton shop in Jiangsu has been on the hot search, and it is precisely because of the boss's unconventional operation that this store is famous all over the Internet.
An old customer often goes to his house to eat, and likes to add seasonings when eating, but the amount of seasoning causes the boss to be dissatisfied. The proprietress said "You come every time, you add too much", the boss looked very angry, while instructing the proprietress not to intervene, while dragging the customer out, and scolding "Get out of me" and "I'll let you get out of here".
The customer said, "Sit down, I'll eat." The boss immediately responded, "I'm the boss, what am I sitting on?" and "How many spoons have been added". Then the boss opened the door and ran over to pull the customer out, and the proprietress said, "Don't come next time." "After the customer paid and walked out, the boss chased him out to fight. **After it was posted on the Internet, it immediately sparked heated discussions.
Someone found that a detail was that this ** was taken by the camera in the store, and such a thing could not have been deliberately uploaded to the Internet by the boss. Some people suspected that the customer reported to the official, and later ** was transferred out and posted on the Internet.
Soon the incident ushered in a follow-up. After netizens saw **, some people searched for information about this store on various platforms, and some people found that the owner had opened two stores in the local area, and the business license was also picked up. I have to say that netizens are really powerful, and now that they make a mistake and are spread on the Internet, the impact is really incalculable.
Someone found this store in a certain group and invariably brushed up on bad reviews. At present, there are more than 4,000 low scores. The content of the bad reviews is also a bit bottomless. Can this store continue to operate in a certain group?
Some found the boss's account in a certain sound. I also found a family photo of the owner's family. I have to admire the power of the network.
Don't you just add a seasoning, how much can it be worth, some people like to eat more, and some people don't like to eat at all, since it is placed on the table, it is provided to customers for free, because customers add more, and beat customers, this boss's heart is really small. Engaged in the service industry, but also treat customers as monkeys, such a person is really not suitable for this industry. As soon as this incident came out, it was still a question whether this boss could continue to do it.
As soon as the incident came out, the whole network was against the owner of this store, and some stores also posted signboards with words saying that seasonings are added for free, so don't let such a large amount of traffic be in vain.
In short, in order to attract customers, many stores rack their brains to improve the service level, whether it is from the early stage of material procurement, or to customers to buy in the store, or to after-sales service, they try to do their best, so as to gain a large number of fans, such as Haidilao, Fat Donglai and other well-known enterprises.
This store is in the opposite tune and chooses to beat and scold customers, can this behavior make money?