The streets of Zhenru Town, Putuo District, have thoroughly studied and implemented the "Four Hundred" visit and the "Five Alliances and Five Communists" special action, taking the "four grassroots units" as a key link to solve problems for the people, unblocking the feedback channels for the masses, integrating resources according to the needs of residents, and creating a long-term mechanism of "you point and I send" to serve the people, bringing strong warmth to residents.
Compare your heart with your heart and ask the people what you need. In order to deeply understand the real needs of the grassroots, the main leaders, leaders in charge and functional departments of Zhenru Town Street combined the work of guarantee contact, "double pairing" and "double reporting and double reporting" to carry out the "four hundred" visits in residential areas, expanding horizontally, vertically and deeply, and implementing full coverage to ensure that the visit is deep and practical.
During the visit, the leading cadres and residents' representatives sat together to communicate and communicate, and learned about the residents' practical difficulties in "medical care, food, housing and transportation" face-to-face and intimately.
The needs and suggestions for community development and construction, the street staff listened carefully, carefully recorded, and held special meetings to analyze the social conditions and public opinions grasped during the visit one by one, summarized the needs of residents in medical and health care, life services, professional consultation, etc., and formed a "demand list" in every detail, laying the foundation for the follow-up work.
The people have called for something, and I have responded to it. In response to these "demand lists", the street decided to give full play to the advantages of party building to lead diversified participation, build a service platform for the people, and guide the street's enterprises, institutions, social organizations, and business experts to join in, jointly form a "resource list", and launch a "you click, I send" project to provide services for residents.
Under the guidance of the street, Putuo District Hospital of Traditional Chinese Medicine, Tianyou Hospital Affiliated to Tongji University (in preparation), Yieryi Dental and Hongshen Medical actively participated in bringing professional health services. Xinyue Public Welfare, Jinke Happiness Pension and other alliance units that are active around residents provide service consultation for the elderly from a professional point of view. There are also alliance units such as Yifeng Housekeeping, Shanghai Decoration, Red Star Macalline Global Home Furnishing No. 1 Store, Tenofa Doors and Windows and other alliance units to provide home improvement services. In addition, public welfare organizations such as Wanzhi Public Welfare, Children's Heart Yiyou, Yuanmao, Fat Tiger Stray Animal Mutual Aid Association, and Xingtai Chi have responded to jointly help the "You Order, I Deliver" project.
In order to make the service closer to the needs of residents, the street leadership team has discussed the key points of the project many times, and strives to make resources close to the community and convenient transportationExcellent service quality - to provide good reputation, excellent governance, popular service;The form is more down-to-earth - to carry out activities in the form of a market to create a "doorstep" and "one-stop" service platform.
After careful preparation, the first "you click and I send" activity kicked off in Qingjian three residential areas. The event site was very lively, and 24 public welfare services such as "Books for Potatoes", "Civilized Pet Raising", "Family Security", "Culture and Sports" and "Employment and Entrepreneurship" were dizzying. Blood pressure and blood sugar testing, oral consultation, drug dispensing consultation, home ** and other projects meet the needs of the majority of elderly groups for nearby medical treatment, and the door and window maintenance, housing maintenance, home improvement consulting, trade-in, green home appliance subsidies and other activities in the better life sector are also crowded in front of the booths.
Aunt Wang, a resident, gained a lot from a morning of "catching up with the market", first cutting her hair, then measuring her blood pressure, and listening to the health advice put forward by the doctor, "The activity is really lively, so that we can enjoy free services without leaving the community, which is really convenient." "There are also residents of other residential areas who have come to experience it, and they all hope that their own residential areas will also carry out this activity.
On the basis of the first activity, the street explores the long-term mechanism of establishing contact and serving the masses, forming a brand project of "you click and I send", and the general party branch of the residential area regularly summarizes and reports the needs collected by the "four hundred", and the street matches the corresponding service content in combination with the "resource list", and carries out activities in each residential area on a rolling basis. At present, "You Click Me Delivery" has been successfully held in 3 residential areas, serving thousands of residents in total, and follow-up activities are being carried out in an orderly manner.
At the same time, the street will also dynamically update the activity projects according to the latest needs and feedback of residents, and continue to link more co-construction units to join the "you click and I send", continuously improve the breadth, depth and temperature of services, and truly deliver services to the hearts of residents.
Author: Shanghai Putuo.
Editor: Zhang Xiaoming Responsible Editor: Zhu Yue.
*: Shanghai Putuo.