The year is sad, and this sentence is simply appropriate for the employees of the operator.
While brothers in other industries are enthusiastically discussing the year-end bonus, the employees of the operating bank are still worrying about how to complete the sprint target at the end of the year.
And its government and enterprise affairs are the hardest hit areas!
In recent years, the three major operators have made efforts in government and enterprise services, so traditional communication services are delivering and transforming those so-called digital services, and China Telecom has put forward the strategy of "cloud transformation and digital transformation".
In fact, the so-called digital transformation is to take over the project from the first hand, and package a layer of the operator's own products, such as broadband, traffic cards, and private lines. The basic business is sold on a monthly basis at the first price, and the other equipment of the project is purchased from the first supplier, so as to bring output income and DIC main income to the digital business.
Why have government and enterprise services and emerging services become a pain in the hearts of operator employees?
I think there are three root causes of the problem:
Lack of business innovation: government and enterprise services are not much more advanced, and compared with public services, they are only oriented to different objects. The management method of the leader remains the same, basically relying on oppressive development and forcing it to be completed through the way of index assessment.
High assessment pressure: Operators at all levels are facing huge assessment pressure, especially in the government and enterprise markets. In order to complete the assessment task, some subordinate companies of operators have to adopt the means of indiscriminately setting indicators and defaulting to fraud.
Profit-driven: Some operator organizations or individuals will take improper means to achieve the target in order to obtain more profits. These include exaggerated publicity, false promises, and opaque handling.
Poor management: Operators are also responsible for this phenomenon. Some operators lack an effective monitoring mechanism, resulting in indiscriminate quotas and fraudulent behaviors that cannot be stopped and punished in a timely manner.
How to solve this problem?Although I am a small official with a knife and pen, I am soft-spoken, but I also talk about a few points:
Clause. 1. Establish a reasonable assessment mechanism: Operators should establish a reasonable assessment mechanism to avoid excessive assessment pressure, which may lead to indiscriminate quotas and fraud. The appraisal mechanism should focus on the development and quality of the actual business, rather than simply pursuing digital growth.
Clause. 2. Strengthen internal management: Operators should strengthen internal management and establish a sound supervision mechanism. Acts of indiscriminate targeting and fraud should be discovered in a timely manner and severely punished.
Clause. 3. Improve the quality of employees: Operators should improve the quality and professional ethics of employees. Employees are an important part of a business, and their actions directly affect the image and reputation of the company. Therefore, operators should strengthen the training and education of employees to improve their awareness of professional ethics and legal awareness.
Clause. Fourth, strengthen supervision: ** departments should also strengthen the supervision of operators. For the behavior of indiscriminately placing indicators and being full of fraud, the first department should take timely measures to stop and punish it. At the same time, the first department should also strengthen the guidance and help for operators to promote their healthy development.
Clause. 5. Promote industry self-discipline: Industry organizations should also play their role in promoting industry self-discipline. Industry organizations can formulate corresponding norms and standards to restrain and supervise the behavior of operators. At the same time, industry organizations can also carry out publicity and education activities to improve the professional ethics and legal awareness of the entire industry.
Let's hope that the 1.5 million employees of the operator will have a good year!