The 14th China Financial Development Forum and China Golden Tripod Award Ceremony was held in Beijing on December 6, leading the focus of attention of the financial industry. For the third consecutive year, Teckwah Angel Life was awarded the "InsurTech Progress of the Year" award at the Golden Tripod Awards, attracting attention for its unique digital strategy achievements.
Over the past decade, Teckwah Angel Life has made full use of the digital advantages of the German shareholder, Angel Group, focusing on five aspects: production increase, efficiency improvement, model innovation, risk control and customer experience, and continued to promote digital development. As early as 2016, the company achieved 100% online billing, and achieved more than 90% digital coverage in underwriting, renewal, claims, security dual recording and customer service, becoming one of the pioneers in the industry to realize the digital operation of the whole process. In recent years, its "personal insurance + digitalization" strategy has been continuously deepened, and digital tools have been continuously integrated with business development and customer service. The company further in-depth application of big data, cloud computing, artificial intelligence, technology and blockchain and other technologies, bringing significant benefits to enterprises. Among them, the application of AI technology has improved operational efficiency and risk control, ** technology has improved customer experience, blockchain technology has improved the credibility of electronic insurance policies, and the comprehensive application of cloud computing and big data technology has accelerated the construction of a digital middle platform and improved technology, innovation, decision-making and execution capabilities.
In terms of digital empowerment, Teckwah Angel Life has continuously optimized the Angel Winner App system to empower customer management, optimal growth and activity management of business channels, and help achieve new breakthroughs in business transformation. Through the audio technology, it provides customers with "face-to-face" policy services remotely, and realizes the digitization of customer consultation, preservation, claims and other business handling. Its technological innovation has been recognized by the industry, becoming one of the companies with the most cases in the industry by Munich Re Group, and a number of innovative practices have been selected into the "2021 Technology Trend Radar" report and the "China InsurTech Development Report (2021)".
Teckwah Angel Life has become a benchmark in the industry with its digital strategy and technological innovation practices, demonstrating the disruptive impact of digitalization on the insurance industry. In the future, its resolute pace of digitalization promises more innovation and change for the insurance industry.