The high-speed toll lane is deserted, or is it man-made congestion?Why is that?
Advantages of broadcast channels.
The electronic toll collection system is a new type of charging model, and its superiority is undoubted. First of all, the electronic toll collection system has the function of non-stop toll collection, which can greatly save the driving time and reduce the trouble of waiting for driving. In addition, ETC lanes can also enjoy a variety of discounts, saving costs for the majority of users. At the same time, the charging system also provides users with convenient and accurate consultation and fee management, so that users can check their spending status at any time and avoid the phenomenon of "missing payment" or "wrong payment".
However, despite the many advantages of electronic toll collection channels, it is still difficult to popularize them. First of all, the ETC process is cumbersome, requiring a large set of procedures such as installing equipment, binding bank cards, and recharging, which is a big problem for people who do not know how to use electronic devices. Second, due to the fact that CTE deduction rates vary from region to region and from bank to bank, it is difficult for users to accurately estimate their specific expenses, which causes some inconvenience. In addition, the electronic toll collection system has problems such as perceived failure, which seriously reduces the efficiency of the vehicle and the user's feelings.
Supplementary note: It is necessary to start from the real needs of users, by streamlining business procedures, eliminating high fees, standardizing billing methods, adjusting preferential measures, and improving the efficiency of guidance. At the same time, the toll collection business should be further improved, the interests of users should be protected, and the trust and convenience of users in the electronic toll collection channel should be enhanced.
Durability of man-made waterways.
Compared with the electronic toll collection system, the artificial lane is still very attractive to car users. This method is manual, which has certain advantages: users can pay by cash or mobile phone, which is useful for users who do not want to use credit cards or do not have the ability to recharge. In addition, the system also adopts a "manual" method, which makes the payment process more transparent, and users can intuitively view the payment amount and issue corresponding bills in time. In addition, a humanized "artificial lane" is set up on the lane, which is convenient for drivers to communicate with toll collectors simply, grasp the road conditions in time, and seek other assistance.
However, man-made roads also have many shortcomings. First of all, the speed of payment is very slow, which is likely to cause traffic jams, especially when the traffic is high, and the cars have to wait in line for a long time. Secondly, in actual work, due to the negligence and mistakes of human factors, the undercollection and undercollection of vehicle tolls have been led. In addition, there is also a risk of collecting counterfeit banknotes and counterfeit banknotes, so stricter supervision and management measures must be adopted.
Supplementary note: By increasing the charging rate, shortening the queuing time, reducing the billing method and building the corresponding reward system, the user's experience is improved and the user's satisfaction with the artificial road conditions is improved. At the same time, it can also effectively control the quality of the vehicle, put an end to false propaganda, and protect the legitimate rights and interests of the vehicle owner. On this basis, a variety of scientific and technological methods such as automatic toll collectors can be used to solve the problem of manual toll collection to reduce the human error caused by human factors.
Break-even for highway tolls.
Considering the advantages and existing problems of electronic toll collection and manual electronic toll collection, it is an urgent topic to improve the current highway toll collection situation in China. In terms of charging channels, it is necessary to simplify the handling procedures, cancel high fees, unify the deduction standards, optimize preferential policies, improve work efficiency, and improve customer satisfaction.
For manual channels, the charging rate should be accelerated, the waiting time should be shortened, the charging level should be reduced, the preferential efforts should be increased, the charging should be standardized, and the use of fake goods should be eliminated. In addition, through the introduction of various technological methods such as automatic payment machines, it can effectively reduce the human impact and errors caused by human factors, thereby improving the operational efficiency of the whole system.
Supplementary note: To speed up the development of highway tolls, in addition to the support of science and technology, but also the wisdom and creativity of operators. This paper argues that in the design of highway toll stations, various toll modes should be comprehensively considered, the ratio of ETC and artificial lanes can be flexibly set, and appropriate settings can be made according to traffic conditions and traffic conditions. On this basis, it is necessary to increase the training and management of toll collection personnel, improve their professional quality, and ensure the standardization and efficiency of toll collection work.
Epilogue. The choice of toll collection mode will be related to the user's experience and recognition of the road project. Both ETC and manual methods have their own advantages and disadvantages, and it cannot be said that both are good or bad. For all owners of cars, only by having enough knowledge of cars can they better meet their needs. However, we should also pay attention to some problems in China's highway toll collection at present, and take corresponding countermeasures to promote the development and progress of China's highway industry. By studying this issue, we can find a more efficient, convenient and equitable path. Let's look forward to the future of high-speed tolls and contribute to the creation of good traffic conditions.