In less than half a year, Zhongfu Pay has appeared on TV twice due to the problem of secretly increasing the price of POS machines.
Written byFeng Yuting.
ProducedPay for the encyclopedia.
Recently, Shenzhen TV City Channel "Scene 1" ** in the payment rate secretly ** problem, reported that the previous payment fee was normal, but the rate suddenly, from the original 06 to nearly 3.
** to 26%
*Shows that the merchant started using the new payment POS machine in 2019, and the rate has been at 0 since then6, brush 10,000 yuan to deduct 60 yuan, ** is more reasonable, but in August this year, the new POS machine rate suddenly increased.
It can be seen from the transaction records of the new Zhongfu POS machine provided by the merchant that a transaction of 4,740 yuan only has a handling fee of nearly 128 yuan, which is equivalent to a rate of about 26. Since then, the merchant has contacted the customer service of New China Pay many times.
The customer service said that at present, the new payment is being adjusted, and 2 service fees have been added to the basic rate. Considering that there are many cooperative merchants of China Pay Payment, relevant notices were issued in the merchant background in July this year.
However, in terms of the actual situation, most of the so-called "notices" are only unilaterally released on the APP, and most merchants cannot receive them in time and do not recognize them. Paypedia found that in the complaint platform, there are tens of thousands of complaint information related to China Pay Payment, most of which are complaints about the price increase of the POS machines under China Pay for no reason.
There are complaints that the use of the new payment POS machine brushed 40,000 yuan, and deducted more than 1,000 yuan. The POS machine is 4000 and 202 yuan is deducted. The sudden price increase of China Pay has led to the loss of most cooperative merchants ranging from a few hundred to several thousand yuan. In addition, there are individual merchants who have swiped 10,000 yuan and the principal cannot be received.
At present, payment institutions need to report to the People's Bank of China and issue a notice of price increase before carrying out large-scale price increases, and will be subject to relevant penalties if they violate the regulations. Industry insiders said that the notice needs to be notified point-to-point, and it is difficult for the merchant to recognize the behavior of China Pay only on the webpage.
At present, most merchants have begun to question whether the over-deducted service fees can be recovered after the price increase of the payment merchants. It is understood that the recent payment of 1.96 million yuan has just been executed by the court.
For the executed payment payment, it is less likely to be refunded to the merchant service fee. At present, many merchants have complained about China Pay Payment, but most of the complaints are currently in the state that the merchants have not handled, and after the price increase, China Pay has a significant reputation.
Harvest multiple times
At present, the market demand for POS machines is still large, and the transaction volume of major payment institutions will be stable in recent months, in the face of Document 259, appropriately raise the first grade, do a good job of price increase notice, improve service levels, and merchants and merchants may also accept.
However, the sharp price increase like China Pay has caused merchants to silently bear the handling fee and let the merchants bear the backlog risk, which has caused the rejection of the industry and caused the loss of the merchants and merchants.
It is understood that at present, the first business of China Pay is tired of explaining the price increase to the merchants, and due to the loss of merchants, the profit distribution is decreasing, and some of the first merchants choose to change the cooperative payment institutions to reduce losses. The main reasons for the following reasons are the following.
First, although China Pay has been repeatedly fined for violations, the benefits brought by the ** rate are greater in comparison, so China Pay dares to take risks to seek greater benefits.
Second, the supervision has severely cracked down on illegal business activities and money laundering. Previously, it is not uncommon for the first business to pretend to be bank employees and telemarketing business, and the cake of China Payment is shrinking under strict management, and it is a good choice for China Pay to carry out a wave of "harvesting" before further strictness.
In general, the payment environment is becoming more and more stringent, and some payment institutions are trying to "harvest". Enterprises that operate stably can attract the favor of more businessmen and merchants at this time.