Mr. Li was invited to attend a friend's birthday and walked into the hotel happily. Although he doesn't like to go to parties very much, since he got married, such opportunities have become less and less. Considering that we hadn't seen each other for a long time, my friend decided to book a local restaurant with a good grade and booked it.
Five or six tables of dinner, call all friends to get together.
When the time came, through the glass window of the hotel, Mr. Li saw a table of flickering candles and a warm crowd. He pushed the door open, and the laughter of his friends immediately rang into his ears. Mr. Li walked into the hotel briskly and immediately felt a lively and warm atmosphere.
The first arrivals got together to chat, and some played cards on the side. As soon as they met, everyone raised their glasses to greet each other and saluted their birthdays. The staff of the hotel were busy serving food and pouring wine, and the scene was lively and orderly. Mr. Li is in a comfortable mood, sometimes chatting with friends and sometimes enjoying the delicious food on the table.
When everyone arrived, my friend signaled to the clerk that it was time to serve. The meal ordered by my friend that night was very sumptuous, and the variety of delicacies made people salivate. Mr. Li and others lit candles and sang birthday songs for their friends. Cheerful singing rippled in the restaurant, and the atmosphere was pushed to the top.
Moments of happiness are always short-lived, and in the midst of friends chatting and laughing, a crisp sound suddenly comes from the table. Everyone was startled by this sound, and they all turned their heads to look at the voice. When I looked closely, everyone's eyes almost popped out. A gray rat stares at each other, lying motionless on a plate as if guarding a dish. It turned out that it had fallen from the roof of the house, and it had just landed on a plate of uneaten roast duck, and the rat was fat and fell crookedly on the plate, occupying most of the plate.
Everyone was so frightened that they put down their chopsticks, and the lady jumped up from the chair in fright. Mr. Li's reaction was very fast, he hurriedly filmed this rare scene, and teased his friend, saying that someone had come to celebrate his birthday. Although everyone had embarrassed smiles on their faces, they could not hide the nervousness and uneasiness in their hearts. Mr. Li called the store and asked him for the reason and an explanation.
When the shopkeeper saw Mr. Li holding the camera, his expression was a little embarrassed. He hurriedly glanced at the rat on the table, and then explained: "It's normal for the catering to happen, it must have taken the rat medicine and the drug had a seizure." He glanced at the ** in Mr. Li's hand, and his face was a little pale.
The originally cheerful birthday party was abruptly aborted, and the friends put down the cutlery in their hands with some embarrassment. There was no way to continue the birthday party, so everyone had to go home. Along the way, the conversation gradually subsided, and countless questions and uneasiness surged in my heart.
After returning home, Mr. Li's friends were unwilling and sent him messages one after another to send the incident out. After the news spread, many people were shocked and condemned the irresponsibility of the hotel. Disturbed by his friends' reactions, Mr. Lee decided to take action and seek legal protection.
As a lawyer, Mr. Li did some research and found that the food and beverage industry in the region is strictly regulated by relevant laws. According to Article 47 of the Food and Beverage Hygiene Law, "catering operators shall, in accordance with national and industry regulations, select clean and non-toxic tableware and utensils, and take necessary measures to prevent tableware and utensils from being misused or contaminated." According to Article 15 of the Product Quality Law, "if a food seller regularly or irregularly purchases insecticides, rodenticides and other drugs related to the food it sells, the seller shall inspect the certificate of conformity of the drug, and the seller shall clearly indicate the product name, approval number and method of use on the packaging or container." This means that the hotel's actions are suspected of violating the relevant legal provisions.
Mr. Li has sorted out these legal provisions and is ready to take legal measures to solve this problem. He first contacted the local food and drug regulator, reported the restaurant's illegal behavior to them, and asked them to investigate, find out the source of the problem, and hold the restaurant accountable.
This incident has attracted a lot of attention, especially on social **. Netizens have condemned the irresponsible behavior of the hotel and demanded punishment from the relevant departments. Mr. Li's report was also responded to in a timely manner, and the regulator quickly launched an investigation and fined the hotel and rectified it.
After a difficult effort, the incident was finally put to rest. But the restaurant also paid a heavy price for it, its reputation was damaged, and its business plummeted. And Mr. Li has received a lot of praise and gratitude as a lawyer who has raised the sword of justice.
Through this incident, everyone also has a clearer understanding of the hygiene problems in the catering industry. People have begun to pay more attention to their catering hygiene, and the regulatory authorities have also increased their supervision of the catering industry. I hope that through these efforts, people will be able to enjoy both delicious and safe meals.
Aunt Wei's point of view:
1.Owners are responsible: While restaurants argue that this is a common occurrence in food and beverages, it doesn't completely absolve them of responsibility for food safety and customer experience. The appearance of a dead mouse in the food is clearly an oversight on the part of the shopkeeper, for whom they are to blame.
2.Damaged customer experience: It was supposed to be a happy birthday party, but because of this dead mouse, everyone's experience was ruined. This not only affected the atmosphere of the night, but also put everyone's health at risk.
3.Friends are unwilling: As the host of the birthday party, the friend invited everyone to celebrate his birthday, but because of the negligence of the store, the whole birthday party became unpleasant. He was unhappy about this and chose to make the matter public, which is perfectly justified.
Uncle Chen's point of view:
1.Accidents are inevitable in catering: In the catering industry, there are occasional accidents, such as foreign objects found in food. This does not mean that the store is overwhelmed, it may be just an occasional accident. Therefore, the accusations against the store owners may be too harsh.
2.Dead rats are not necessarily harmful: Although the presence of dead rats in food can be disgusting, it does not necessarily mean that they are harmful to humans. Maybe the rat died because of taking the rat pill, and not because of something else. As a result, concerns about food safety may be excessive.
3.Be cautious about posting on social **: While Mr. Lee's friend chose to make the matter public, it's debatable whether it's appropriate to do so. Posting on social media can have an impact on your store's reputation and may not solve the problem.
Legal Opinions:1According to Article 47 of the Food and Beverage Hygiene Law, catering operators shall choose clean and non-toxic tableware and utensils in accordance with national and industry regulations.
2.According to Article 15 of the Product Quality Law, the seller shall clearly indicate the product name, approval number and method of use on the packaging or container, and test the drug.
3.According to the above legal provisions, if the hotel's behavior is suspected of violating relevant laws and regulations, the regulatory authorities shall investigate it, and impose fines and rectification on its illegal acts.