East Lake Commentary: Polishing the golden signboard of housekeeping services

Mondo Social Updated on 2024-01-30

Recently, the National Development and Reform Commission and other departments issued the "Guiding Opinions on Supporting and Guiding the Transformation and Development of the Employee System in the Housekeeping Service Industry", proposing to focus on expanding the supply of high-quality housekeeping services, give full play to the leading role of support and guidance, encourage the classification of qualified housekeeping enterprises to gradually transform and develop to the employee system, and promote the standardization, standardization and professional development of the housekeeping industry.

In recent years, the domestic service industry has entered the "fast lane" of development, and domestic service has gradually become an indispensable part of people's lives. However, there are often some problems in the traditional domestic service model, such as unstable service quality and uneven quality of employees. There is still a big gap between the supply of housekeeping services and the needs of the people, and how to find a "good aunt" has become the focus of attention of many families. In order to improve the quality and level of housekeeping services and promote the healthy development of the housekeeping industry, it is also necessary to solve industry problems and guide the quality and expansion of housekeeping services.

Traditional domestic service is often seen as a "low-end" profession, and practitioners often lack social status and dignity. Some people have a biased perception of the profession of domestic service, believing that domestic service is just simple housework, lacking technical content and career development space. This perception ignores the professionalism and complexity of domestic service, as well as the value of domestic service to families and society. In order to promote the transformation and development of the domestic service industry, we should pay more attention to the professional dignity and welfare of employees. By improving the training and skill level of practitioners, improving their professionalism and service quality, domestic workers can become a "decent" profession.

Employment instability is also a major problem for domestic workers, who tend to be highly mobile and may change jobs frequently for a variety of reasons. The demand for domestic service often comes from customers, and the needs of each customer may be different, so that employees in the domestic service industry need to constantly adapt to different working environments and requirements. In order to improve the employment stability of employees, we should strengthen training and education, improve the professional quality and service awareness of domestic service employees, so that they can better meet customer needs and improve employment stability. At the same time, domestic service companies and employees are encouraged to establish stable labor relations, and protect the legitimate rights and interests of employees and improve their employment stability by signing labor contracts and paying social insurance.

At present, there are still problems such as unstable service quality and opaque service quality. It is necessary to strengthen the standardization and standardization of the domestic service industry, strengthen the training and management of employees through the formulation of industry standards and norms, and improve the professional quality and service quality of employees. At the same time, the society should also strengthen the supervision and law enforcement of the domestic service industry, crack down on illegal acts and non-standard business practices, and maintain market order and consumer rights and interests. It is also possible to improve the social status and recognition of employees and improve the people's satisfaction and trust in domestic service by strengthening publicity and support.

Housekeeping is an important part of the family's yearning for a better life. Guiding the transformation and development of the domestic service industry is an important measure to promote social and economic development and improve people's living standards. Only by reasonably promoting the high-quality development of the domestic service industry can the domestic service industry become a decent, stable and standardized career choice, and provide more high-quality and efficient domestic services for the people.

Source: Jingchu Network (Hubei ** Network).

Author: Wu Ao (Wuhan Jiangxia Economic Development Zone).

Editor-in-charge: Yang Honglei.

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