Weave. He who. Press. In order to build a public security iron army that is absolutely loyal, responsible, clean and self-disciplined, and full of vitality, it is necessary to carry forward the "three cattle" spirit of serving the people, innovating and developing, and working hard. In the Binh Duong public security team, a group of police officers with firm beliefs, solid work style, and excellent professional skills have been widely recognized for their silent dedication. Their perseverance and dedication demonstrate the demeanor of the people's police in the new era of loyalty to the party, service to the people, justice in law enforcement, and strict discipline. In order to promote the positive energy of the police camp and carry forward the "Three Bulls Spirit", Binh Duong Public Security launched the "Shining Name" column, the eleventh issue of "Shining Name" in 2023 - Zhang Caili.
On October 8, 2023, Zhang Caili was awarded the title of National Model People's Mediator commended by the Ministry of Justice at the National Mediation Work Conference
Zhang Caili
He joined the mediation team in 2013 and is now a full-time people's mediator in the mediation studio of Aojiang Police Station. Zhang Caili has been engaged in mediation work for more than 10 years, conscientiously studied Xi relevant laws and regulations, practiced the "Fengqiao experience" in the new era, combined with many years of mediation work experience, and explored a set of mediation methods that combine "law" and "feelings", and successfully mediated more than 4,000 disputes and difficult cases, including petition cases, unnatural death cases, family disputes, etc. Because of his outstanding mediation work, he has won the honorary titles of Municipal Advanced People's Mediator, Municipal Police Assistant Star of the Year, and Gold Medal Mediator of the County Judicial Bureau. In 2021, the personal brand mediation room (Caili Sister Mediation Room) was rated as a provincial gold medal people's mediation studio.
Listen to the voices of the peoplePatient and meticulous"Listener".
The word "listening" is the most direct way to resolve conflicts and disputes, which is Zhang Caili's experience in mediation for many years. Listening to the parents' shortcomings, old things, trivial things is 10 years, she can always mediate the cases like a number of treasures, every mediation, she will listen to the pain of others, really anxious about what the masses are anxious about, think about what the masses think.
In 2020, Zhang Caili took over a mother-daughter dispute incident, the girl Xiaozhang's parents divorced, both reorganized the family, the girl in the rebellious period, when she was emotional, she would beat and scold her mother, Xiaozhang, who was originally excellent in Xi, gave up her studies because of family changes, and her temper made the family unstable for a moment.
After understanding the situation, Zhang Caili took the trouble to visit Xiaozhang many times, and finally knew Xiaozhang's concerns. It turned out that both parents had remarried, and they were unable to integrate into their new family, so they lost their sense of security. Zhang Caili moved with affection and reason, gave Xiaozhang a copy of the Civil Code, and gradually untied her heart knot and made her return to school. In August this year, Xiao Zhang took the initiative to inform Zhang Caili of the good news that she was admitted to university, and Xiao Zhang's mother also took the initiative to contact Zhang Caili, saying that her daughter has become a "close friend" with Zhang Caili, and she has a cheerful personality, and she will feel sorry for her mother, and now they are living happily.
DiscerningImpartiality"Referee".
In recent years, with the urban development of Aojiang, many rural areas have been demolished, financial disputes have increased, and the relationship is complicated. In the face of the grim situation, Zhang Caili understood that in order to properly handle the dispute, it was necessary to grasp the context, get to the crux of the problem, and find out the core of the conflict.
At the end of 2022, Zhang Caili received a petition case caused by the demolition of an entire village in Aojiang Township, and the time limit of the case was traced back to 1996. One of the idle land resettlement funds is 1.35 million yuan, but the ownership of the resettlement money has become a problem, because the land is not **, and the local fishermen have ownership of the house in front of the vacant land. As time went on, the conflict between the two groups intensified, leading to fishermen petitioning. Zhang Caili learned about the information as soon as she received the petition case, and led the "Guao Aunt" team to mediate the incident. After more than 70 days of careful mediation, it was finally determined that the resettlement money would be distributed by both parties in proportion, so that both parties got satisfactory results.
Impartialityof vulnerable groups"Spokesperson".
The demands of every vulnerable group should be heeded".
Caring for the weak is a necessity of work, and it is also a matter of conscience."
For the contradictions and disputes involved, Zhang Caili will not stay at the final stage, but continue to pay attention to the development of the situation, so as to prevent the parties from reheating up the contradictions due to non-performance of the agreement, so that the interests of the vulnerable groups are not protected.
In January 2021, Zhang Caili received a case that required cross-border mediation. Mr. Xu, who lived in Aojiang Town, was sent to Nigeria by the unit leaders for mechanical repair guidance due to work reasons, and unfortunately passed away. According to the diagnosis of the local hospital, Mr. Xu was in cardiogenic shock and died after severe liver failure. Due to the impact of the epidemic, Mr. Xu's family was unable to go to the local area to deal with the aftermath, and in addition to grief, the employer did not mention compensation on the grounds that Mr. Xu died due to poor health, and was only willing to pay humanitarian compensation, which was unacceptable to the family. Later, the family came to the Aojiang Police Station to ask Zhang Caili for help.
After understanding the situation, Zhang Caili calmed the emotions of the family. Due to the 7-hour time difference between Nigeria and China, the employer did not cooperate, so Zhang Caili used the night time to contact the person in charge of the employer for many persuasions, and informed the person in charge of the Xu family's current family situation. "Measure" the incident with the two rulers of emotion and law, and be ready to fight a "protracted war".
After half a month of "late-night cross-border" online negotiations, Zhang Caili finally won 300,000 yuan in compensation for the Xu family. Afterwards, Mr. Xu's sons and daughters made a pennant and gave it to Zhang Caili, writing "Patiently solve difficult international cases for the people", and the gratitude of the parties is beyond words.
Zhang Caili has been engaged in mediation for 10 years, and has presided over and resolved more than 4,500 conflicts and disputes, with a mediation success rate of 100%.
Home and everything is prosperous, and everything is expensive. It is what Zhang Caili often says, which is also the starting point and end point of her mediation work.
Audit|Xiao Yunzhang.
Editor-in-charge|Gross poly.
Edit|Zhang Yangxiang.