On the highway, we can often see an interesting phenomenon: the ETC passage is empty, while the artificial passage has a long queue. This phenomenon seems to be contrary to the original purpose of ETC, which is designed to improve traffic efficiency and reduce manual intervention. So, why is this happening?The toll collector explained why.
Let's understand the difference between ETC and artificial channels. ETC, that is, the electronic non-stop toll collection system, is a wireless communication between the electronic tag installed on the vehicle and the ETC antenna installed on the roadside to realize the automatic identification and charging of the vehicle. The whole process does not require human intervention, and vehicles can quickly pass through the toll booth. The manual passage requires the driver to stop, show the payment card or wait for the staff to collect the fee, which is relatively time-consuming.
Since the ETC channel is so convenient, why do so many people choose the manual channel?According to the toll collector, the main reasons are as follows: Many drivers are not familiar with the installation, activation and use of ETC. They may be concerned about inaccurate charges or equipment damage due to improper operation, so they choose the more familiar manual lane.
Some drivers are worried about their ETC card being stolen, especially in some public parking lots or gas stations. Therefore, for the sake of security, they prefer to use cash or swipe a card for manual payment. Although the popularity of ETC is increasing, there are still some vehicles that are not equipped with electronic tags or related equipment. For these vehicles, only manual access is an option. Some drivers may feel that the speed is fast but not reliable when passing through the ETC channel, and they are always worried that the equipment will malfunction and the passage will not be smooth. In contrast, when passing through the artificial passage, it is more psychologically stable because there is a staff member next to it.
Although the original intention of ETC is to improve traffic efficiency and reduce manual intervention, in practice, some drivers may encounter cost problems. For example, some ETC devices require a security deposit, and some drivers may not be willing to pay this fee. In addition, some drivers may think that paying in the manual channel is more intuitive and less prone to errors.
Although ETC has been widely used in China, the relevant publicity and training work is still insufficient. Many drivers do not understand the use and advantages of ETC, which leads them to prefer the familiar manual channel when choosing the lane. If the relevant departments can strengthen publicity and training, so that more drivers understand and master the use of ETC, then the utilization rate of ETC channels will be improved. Some drivers are accustomed to using the artificial aisle, and they may feel safer and more secure when passing through the artificial aisle. In addition, some drivers may be concerned that their vehicle is not in the right height or width, and that there will be problems when passing through the ETC lane. All of these factors can lead drivers to choose manual aisles.
Some drivers may not handle ETC business because their vehicles are temporarily leased or borrowed, or for some reasons they can only choose the manual channel to pay the fee. In addition, some special vehicles, such as transporting dangerous goods, out-of-gauge vehicles, etc., may prefer to choose manual access because the ETC equipment does not meet the requirements or for safety reasons. Drivers' psychological expectations and behavioral habits may also influence their choice of lanes. Some drivers may find the manual passage more intuitive and simple, and do not require additional manipulation and confirmation. In addition, some drivers may be concerned that the ETC device is malfunctioning or the signal is unstable, causing problems in the payment process. These psychological expectations and behavioral habits may lead them to be more inclined to choose artificial channels.
To sum up, although the ETC channel has many advantages, many drivers still choose the manual channel due to various reasons. Actually, it's not because everyone is not stupid, but because everyone has their own considerations. For those drivers who often need to drive at high speeds, it is necessary to understand how to use ETC and its advantages, as well as how to deal with possible problems. This not only improves the efficiency of traffic, but also avoids unnecessary hassles and delays.