Improve the quality of service at the doorstep !The construction of community embedded services wil

Mondo Social Updated on 2024-01-31

"Minsheng Weekly" reporter Guo Peng.

Allowing the masses to enjoy high-quality services at the "doorstep" and "downstairs" can effectively solve the difficulties of pick-up and drop-off and errands for the masses, and realize the "separation from home and community" of elderly care and childcare.
Recently, the National Development and Reform Commission of the General Office of the People's Republic of China issued the Implementation Plan for the Construction of Embedded Service Facilities in Urban Communities (hereinafter referred to as the "Plan").

Urban community embedded service facilities refer to the embedding of functional facilities and adaptive services in the public space of the community (community) through new construction or renovation in the community (community) as a unit, so as to provide doorstep services for community residents.

More than 65 per cent of our population lives in cities, and residents mainly live in communities. Whether we can enjoy high-quality and inclusive public services at our doorstep and meet the needs of the people for a better life in small communities is a key small matter, and it is also a major matter of people's livelihood. Liu Ming, director of the Social Development Department of the National Development and Reform Commission, said that the construction of community embedded service facilities, so that the masses can enjoy high-quality services at the "doorstep" and "downstairs", can effectively solve the difficulties of the masses to pick up and drop off and run errands, and realize the elderly care "away from home and not from the community", and effectively reduce the cost of public services and social operation.

The plan proposes that community embedded service facilities should provide one or more services for community residents, such as elderly care, community meal assistance, housekeeping and convenience, health services, sports and fitness, culture and leisure, and children's recreation.

The plan also clarifies that the project covers all types of cities, and priority will be given to the construction of large cities with a permanent population of more than 1 million people. Comprehensively considering factors such as population distribution, work foundation, and financial level, about 50 cities were selected to carry out pilot projects, and about 100 communities were selected in each pilot city as pilot projects for the construction of community embedded service facilities.

Improve the quality of service "at the doorstep"!

Regarding the significance of carrying out the construction of embedded service facilities in urban communities, the relevant person in charge of the National Development and Reform Commission said that on the one hand, it is a necessary measure to promote cities and communities to better carry a better life for the people. The construction of embedded service facilities in urban communities is conducive to promoting the embedding of urban public services in thousands of communities, and through the one-stop service at the "doorstep", it solves the problems of the masses leaving home, pick-up and drop-off, and running errands. On the other hand, it can also be an effective measure to promote public services to benefit the public. The embedded service facilities in urban communities have a small radius, close distance, compound multi-function, and multi-purpose, which can realize the integration of various service functions and business formats, and are more popular with the masses. The person in charge said that the construction of embedded service facilities in urban communities can also become an important measure to promote employment, so that various life services such as elderly care and childcare, housekeeping and convenience can enter the community, which can provide more jobs and achieve people's livelihood and employment. So, what are the specific requirements for the construction of embedded service facilities in urban communities?The plan puts forward 7 specific and clear normative requirements for the overall planning of the construction, renovation and service operation of community embedded service facilities, namely, scientific planning and rational layout of community service facilities, increasing resource integration and intensive construction, expanding the site space of facility construction through multiple channels, improving the functional configuration of community embedded service facilities, actively promoting the transformation and utilization of social stock resources, improving the sustainable construction and operation mode and increasing the supply of high-quality community services.

Contribute to the construction of livable cities

As an innovative attempt, there is no experience to follow in the construction of embedded service facilities. Service facilities should be built in the first placeHow to build?"In recent years, some places have carried out the exploration of the construction of community embedded service facilities. However, for many cities, the construction of community embedded service facilities is still a new thing. Liu Ming said that the survey shows that in the process of building and promoting community embedded service facilities, all localities may encounter problems such as where the construction site space comes from, how to set up inclusive service scenarios, and how to ensure the sustainable operation of high-quality services, which need to be solved through pilots. Therefore, it is necessary to encourage all localities to take the lead in experimenting, carrying out reforms and explorations, and accumulating experience. For the selection of pilot projects, the plan emphasizes the need to adapt measures to local conditions, distinguish the characteristics of different types of cities and communities, and implement precise policies. There are significant differences in the level of economic and social development and the service needs of community residents in different cities in China, and it is necessary to avoid "one size fits all" to promote the construction of community embedded service facilities. The plan proposes classified policies, distinguishes different urban types and community characteristics and implements precise policies, takes the city as a unit to plan and promote as a whole, and makes overall planning, construction, service and management, so as to continuously improve the service level. At the same time, it is emphasized that the opinions of residents should be widely solicited, the demands of the masses should be listened to, and the functions of community embedded service facilities should be scientifically configured in accordance with the requirements of scalability, conversion and compatibility. In addition, it is necessary to expand the site space for facility construction through multiple channels, and carry out the construction of community embedded service facilities in accordance with the principle of "supplementing and reforming a batch, transforming a batch, transferring a batch, and building a batch". How can community embedded service facilities meet residents' needs for community public service facilities?Zhang Jing, chief planner of the China Academy of Urban Planning and Design, suggested in an interview that the first step is to fill in the idle space in the existing community and build embedded service facilities. Conduct an inventory of resources in the supporting space within existing residential areas, and communities with conditions can make full and reasonable use of existing inefficient idle resources through demolition and reconstruction, vacating and rebuilding, etc. From the perspective of the operation path, the existing community should further strengthen the optimization of the main body of the renewal and construction of existing facilities in the residential area under the guidance of **. At the same time, the supply of policies and procedures for the addition of supporting facilities in the supplementary approval process should be optimized, and the embedded service functions of the community's existing space resources should be promoted. Zhang Jing said that all localities should adopt targeted policies, such as the use of simple and low-risk facility construction, to simplify the construction approval process, eliminate obstacles, and supplement a number of embedded service facilities urgently needed by the masses. In some places, through the guidance of party building and public participation, some dilapidated supporting houses and sundries in idle spaces in old communities will be cleaned up in a centralized manner, and social capital will be introduced to transform the space, so as to provide residents with high-quality community public services such as community canteens, convenient services, culture and leisure, and realize the construction of embedded community facilities.

Producer: Minsheng Weekly (ID: MSWEEKLY) The original article was originally published in the 26th issue of "Minsheng Weekly" magazine in 2023 Original title: "Community Embedded Service Construction Will Start Pilot" "Minsheng Weekly" All ** Reporter Guo Peng Responsible Editor: Liu Yeye.

Editor-in-Chief: Cui Jingfang"People's Famous Product".

The financial platform of the People's ** Society and the "Minsheng Weekly" Magazine.

"Minsheng Weekly".

Hosted by the People's ** Agency, it is the only news weekly in China focusing on people's livelihood.

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