Recently, the well-known domestic online consumer dispute mediation platform "Diansubao" received a complaint about "BOSS Zhipin", and the user said that his account was banned for no reason. As a job seeker, Ms. Li found that her account had been banned after logging in to the BOSS Zhipin app on the afternoon of December 3, 2023 using her personal mobile phone. Ms. Li said that her account has been used for a long time and there are no violations, why was she permanently banned without knowing it?This has a big impact on how she receives interview news. Ms. Li expressed the hope that BOSS Zhipin could unblock her account as soon as possible. After receiving the complaint, Diansubao handed over the case to BOSS Zhipin, and received a reply saying that it would follow up and deal with it.
BOSS Zhipin is a product of Beijing Huapin Borui Network Technology***, which is a recruitment tool that directly connects BOSS and recruiters. At present, BOSS Zhipin ranks 5th in the field of digital life in which Telecom Appeal Treasure accepts complaints. In addition to BOSS Zhipin, there are other similar platforms that have also accepted complaints, such as Damai.com, Meituan, Qunar, etc. In addition, according to the case of user rights protection of Telecom Treasure, BOSS Zhipin also has problems in after-sales service, overlord clauses and customer service problems.
In the reference case, Ms. Liu, a user, complained that her company had permanently banned her account and device after purchasing the corporate membership of BOSS Zhipin. Ms. Liu requested that her rights and interests in personal use of the platform be restored and that the corporate membership fees be refunded. Another user, Ms. Yuan, complained that her account had been banned continuously, and the reason for the ban was not reasonable. She said that her company had previous violations, but unlike the company where BOSS Zhipin continued environmental certification, BOSS Zhipin's ban was wrong. Another user, Mr. Sun, said that he was not familiar with the rules of BOSS Zhipin, which led to his account being permanently banned. He explained that the company's recruitment positions require some job seekers to pay to learn Xi, but in practice they do not charge any fees. He believes that Boss Zhipin is not familiar with the rules and restrictions, which led to the ban.
These cases have aroused heated discussions and attention on the Internet. Many netizens questioned the ban of BOSS Zhipin, believing that the platform should provide clear reasons for violations and reasonable solutions. At the same time, some netizens said that they had encountered a similar situation and also complained about the after-sales service and customer service problems of BOSS Zhipin.
These events have had a certain impact on society. As a well-known recruitment platform, BOSS Zhipin's user experience and service quality are directly related to the interests of job seekers and recruitment companies. The occurrence of these incidents has caused users to have less trust in the platform, and it has also brought attention to the problems of other similar platforms. This is a warning and a lesson for the entire recruitment industry.
To date, there has been no update on these events. However, through these events, it can be seen that there are still some problems in the user experience and after-sales service of BOSS Zhipin, which need to be improved and perfected. Only in this way can the reliability of the platform and the satisfaction of users be improved.
These incidents have led to more attention to the operation and service quality of recruitment platforms. As a well-known platform, BOSS Zhipin should reflect on and improve its own services to improve user satisfaction. In addition, the regulatory authorities should also strengthen the supervision of recruitment platforms to protect the rights and interests of users. It is very important for job seekers and recruitment companies to choose a trustworthy and reliable recruitment platform. In the future, we hope to see more positive cases and user satisfaction stories.
Now, please share your experience and problems when using the recruitment platform. Have you ever encountered a similar problem with boss direct recruitment?What do you expect from a recruitment platform?Let's discuss!