It is very easy to unbind the mobile supplementary card from the primary card, and you can choose to cancel it in one of the following two ways.
Method 1: Call customer service**.
1.First of all, you can call mobile customer service**10086 to consult and cancel the binding between the supplementary card and the principal card.
2.After the call, you need to inform the customer service of your specific needs, that is, to cancel the binding relationship between the supplementary card and the primary card.
3.The customer service will verify your identity information and assist you in canceling the binding between the supplementary card and the principal card.
Method 2: Go to the mobile business hall.
1.Secondly, you can go to the mobile business hall in person to consult and handle the cancellation of the binding between the supplementary card and the principal card.
2.At the front desk, you will need to inform the staff of your specific needs, which is to unbind the supplementary card from the principal card.
3.The staff will verify your identity information and assist you in canceling the binding between the supplementary card and the principal card.
It should be noted that after canceling the binding between the supplementary card and the principal card, some related services and functions may be affected, please consult customer service or staff before handling the application to understand the impact of unbinding on you and whether there are any additional procedures that need to be handled.
Here are answers to some frequently asked questions:
Q1: Does unbinding the supplementary card from the primary card affect the use of the supplementary card?
A1: Yes, after the supplementary card is unbound from the principal card, the supplementary card may not be able to be used normally, including calls, Internet access and other functions. Please consult customer service or staff to understand the specific impact before processing.
Q2: Do I need to replace the secondary card with a new one after unbinding the primary card?
A2: No, unbinding the secondary card will only unbind the secondary card. You can continue to use the original supplementary card, but there may be some functional limitations.
Q3: Do I need to pay a fee for canceling the binding between the supplementary card and the principal card?
A3: Unbinding the supplementary card with the principal card is usually free of charge, but the specific situation may vary depending on the region and ** type, please consult customer service or staff for details.
We hope you find the above answers helpful, and if you have any other questions, please feel free to ask.