Jolin Tsai (Chongqing University).
Recently, Zhang Xuefeng, a famous teacher for the Internet celebrity postgraduate entrance examination, said in the live broadcast room when answering questions from netizens: All liberal arts are called the service industry, and they can be summed up as "licking", which has aroused heated discussions. On December 9, Zhang Xuefeng responded to the above remarks on his personal Weibo, saying that he was also "licking" himself, "but I don't think there is anything so bad about it!."(Dec. 9 Imaging News).
Does Zhang Xuefeng really think that there is nothing wrong with the service industry?We might as well go back to the context of Zhang Xuefeng's remarks. At first, a parent told Zhang Xuefeng that his child did well in mathematics, but he was worried that the school he could study in science would be lower than that of liberal arts. Zhang Xuefeng then asked: "Do you hope that you will go to college in the future with a low grade, or will the industry you do when you work in the future belong to a low grade?"Then Zhang Xuefeng asked and answered himself, throwing out his remarks that the liberal arts are all "licking" in the service industry. Finally, Zhang Xuefeng did not forget to summarize his statement: "So you must not let yourself do the kind of business that wants to 'lick people' for the sake of the so-called temporary psychological perception of the grade of the college." The implication of the praise and disapproval could not be more obvious.
But is the service industry really a low-grade business?The question itself is debatable. What kind of trade is considered high-end, and what kind of trade is considered low-grade?According to the high salary, the financial industry is beyond the reach of the vast majority of manufacturers;In terms of technical thresholds, law and accounting do not require a lot of Xi and practical experience accumulationIn terms of social value, without the service industry, our production materials will not be able to be transported and circulated, our daily life will collapse into ...... daily life, our financial economy will be shut down immediately, children will not be able to receive education, the elderly will not be able to receive medical care and care, and the whole society will fall into a state of noWhat's more, the language expression of low-grade and high-end is already dividing occupations into three, six, nine and so on, but the object of labor, the process of labor, and the return of labor should not be used as a reason to deny that all labor is equal. Zhang Xuefeng is still a conservative hierarchical concept in his heart.
Zhang Xuefeng not only thinks that the industry is divided into high-end and low-grade, but also feels that the service industry is low-grade, according to his remarks, perhaps because he feels that the service industry wants to "lick" people, but this reason is even more inexplicable. The word "licking" implies an unequal relationship between the service provider and the person being served, and even has the meaning of sacrificing human dignity to please others. As a business of dealing with people, it is natural for the service industry to take care of each other's feelings in the process of providing services, and even as a kind of humanistic care is regarded as a sign of progress, which is not a degrading thing. Is taking care of the elderly in a nursing home "licking"?Is the warm reception of the masses in the administrative service hall "licking"?Many service industries, especially those that provide professional and technical services, such as advertising, public relations, and legal consulting, are more likely to exchange objective technical services themselves, and their own skills are excellent, and they only need to maintain basic politeness and literacy, let alone speak in a low voice.
Even in some service industries, it is true that there is a problem of physical and mental exhaustion of workers due to excessive selling of emotional value, but this is a systemic ill that needs to be corrected and improved, and it should not be the state of a healthy service industry in itself, and cannot be used as a reason to dissuade the service industry, and the same problem exists in other industries, construction workers and contract foremen, workshop women and factory owners, do they only need to complete the work at hand and it will be smooth sailing. In this imperfect human society, it is naïve to think that sacrificing dignity to please others only exists in one kind of business.
Zhang Xuefeng is actually too prejudiced against "service", or his stubborn "self-esteem" is too much to let go. Therefore, he felt that providing labor for others was a trampling on his own personality, so being served by others was cattle, and serving others was pitiful, and it needed to be carefully considered. So he will use his own same services in the live broadcast room, "licking", as an example to persuade students not to study liberal arts, as if although he has so much income in the live broadcast room, he also endures too many humiliations and grievances.
Behind Zhang Xuefeng's "licking" opinion, there is actually a prejudice that exists in countless people. Recently, there was a ** report that a man asked the delivery rider to call him dad every time he ordered takeout, and threatened with bad reviews. This is also because men think that as the person being served, they should accept the obedience of the other party, and they are destined to enjoy the one-way pleasure from the other party, but they ignore that the service and the service are equally equal in personality. On the one hand, we despise the service providers and lack understanding for the service providers, and on the other hand, we feel that we have made great sacrifices when we are engaged in the service industry, and we are seeking perfection. Such a concept harms others and oneself, and feels that service is a kind of "licking", which in the end really makes many migrant workers forced to "lick".
Serving the people wholeheartedly" is the purpose of our party, and service should never be humiliating or "low-grade," on the contrary, it should be glorious and dignified. Get up early to open a stall for office workers** cheap and delicious breakfast, teachers patiently teach children to teach and educate people, traffic police guide evacuation traffic in the morning rush hour, since ** to write one creative and moving tweet after another, people's congress deputies to promote the solution to the problem of installing elevators in residential buildings in the constituency......As long as they contribute to society, to the needs of people's lives, to the operation and development of the economy, and as long as they are the contributions of laborers, they are all supremely glorious, regardless of whether they are service industries or manufacturing industries, and have nothing to do with science or liberal arts.
Although Zhang Xuefeng's self-indulgence is undesirable, but it exposes the problems existing in our current society, what should be done is not to think about avoiding it by choosing a major and choosing a profession in the case of acquiescing to the status quo of the problem, but to encourage more people to take action, face up to the service of the service and the service work itself, take pride in the service, and work hard to change the status quo of the unfair and unfriendly treatment of the service provider. The service industry is very good, and the liberal arts are also very good, and Zhang Xuefeng should be able to continue his service work of consulting for graduate school entrance examinations without being humble or arrogant.
*: Red Hot Chili Pepper Review).
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