Everything in life must be done by itself.
Liu Xiang of the Western Han Dynasty told the story of Ximen Leopard's rule of Ye in "Shuo Yuan Zhengli": During the Warring States Period, Wei Wenhou sent Ximen Leopard to manage Yedi, and told him to "make a full contribution, become famous, and be righteous" before leaving. Simon Leopard asked how to achieve fame and benevolence?Wei Wenhou told him to do it more personally and not to believe the rumors: "What you hear is not as good as what you see, what you see is not as good as what you practice, and what you practice is not as good as what you can use with your hands." When a person first enters the official, if he enters an obscure room, the more he will become clearer over time, and the rule will be done. It means that what the ears hear is not as reliable as what the eyes see, what the eyes see is not as true as what they investigate, and what they investigate is not as accurate as what they do in person.
After Ximen Leopard arrived in Yedi, he went deep into the people to understand the situation, "Elder, ask the people about their suffering", and quickly grasped the real situation in Yedi. At the same time, he personally led people to survey the water source and mobilized the people to open a canal in the Zhanghe River, so that a large area of land became fertile land, and the people of Yedi soon became rich and strong. It can be seen that the grapes are not sweet, and they can only taste if they are tasted with their own mouthsWhether the matter is true or not, you can only discern it by examining it yourself.
As the saying goes, "hearing is false, seeing is believing", not to mention that sometimes what the eyes see is not necessarily true. Once, Confucius saw his student Yan Hui grab a handful of rice from a freshly boiled pot and put it in his mouth. During the meal, Confucius knocked on the side and said, "Just now I took a nap and dreamed, and I dreamed of the ancestors. Meals should be paid first, and then it is your turn to eat. Yan Hui knew that the teacher was criticizing his behavior, so he explained: "There was charcoal ash floating into the pot just now, and it was a pity to throw away the rice, so I caught it and ate it." Confucius sighed: "Sometimes what the eye sees may not be credible." It can be seen that we should not only believe in hearing and seeing with our own ears, but also observe and do everything with our own hands, so as to avoid being confused by illusions and causing misjudgment.
Everything in life must be done by itself. Sima Qian wrote in the "Taishi Gongzi Preface": "Twenty and south to the river, Huai, on the Huiji, to explore the Yu cave, to peep into the nine doubts, floating in Yuan, Hunan;North Wen, Si, talk about the capital of Qi and Lu, view the legacy of Confucius, and shoot Zou and Yi in the townshipDoom Po, Xue, Pengcheng, over Liang, Chu to return. In the future, Sima Qian successfully used the information obtained from his previous travels and field investigations to corroborate the oral and written historical materials, fill in the gaps, correct the mistakes, and endow the "Historical Records" with extremely high historical and academic value. "On paper, you will eventually feel shallow, and you must bow to this matter", this sentence is very suitable for the Northern Wei Dynasty geographer Li Daoyuan. When Li Daoyuan annotated the geographical work "The Book of Water", he relied not only on the existing written materials, but also on the painstaking field investigation. He said in the "Notes on the Book of Water": "The pulse of its branches and flows is absorbed, the place along the road is diagnosed, the ditch is searched, and it is seized." ”
Even so, due to historical conditions and time and space constraints, the annotations on the origin of some place names in the "Notes on the Water Classic" may still be inaccurate. Su Shi's "The Story of Shizhong Mountain" begins with the cloud of "Water Classic": "The mouth of Peng Li, there is Shizhong Mountain". Su Shi was skeptical of Li Daoyuan's explanation that Shizhong Mountain was named because of "the deep pool, the breeze and waves, the water and stones fighting, and the sound is like a flood bell". He said: "Today, the bell chime is placed in the water, although the wind and waves cannot sound, and the situation is rockySo he went on a field trip by boat. Later, it was found that at the foot of Shizhong Mountain, there were many caves and cracks in stones, and the sound was produced when the water waves poured inAnd there is a big stone in the water flow, and there are many holes in the stone, and the middle is empty, swallowing the wind and waves into it and spitting it out, making other sounds. The two sounds resonate and harmonize with each other, forming a loud and heavy sound of bells and drums. Su Shi believes that this is the origin of the name of Shizhong Mountain.
In this regard, it is not to be harsh on the ancients, but to enlighten oneself, to practice true knowledge, and practice is endless. Many things, no matter how many times you listen to others, are not as reliable as practicing them yourself. Only by insisting on the combination of knowledge and action.
First, only by practicing can we perceive practice more deeply, and then learn the true knowledge, realize the true meaning, and increase our skills in practice.
The people's enthusiastic demands should be dealt with as soon as possible.
Recently, a number of netizens posted that a natural gas toll station in Linfen City, Shanxi Province opened at 8:30, but many people endured the cold and queued up at more than 2 o'clock in the morning to wait for payment. This incident has aroused widespread public concern and questions.
According to ** report, the toll station is the business department of Yaodu District, Linfen City, and most of the residents queuing up are villagers who pay heating fees and apply for "coal-to-gas" subsidies, and there are also some residents in the community who pay gas fees. However, it is regrettable that for these two types of users, the company involved does not provide online payment services, and does not separate queuing and payment windows, resulting in many residents queuing up many times but to no avail, and can only order takeout or use induction cookers to cook every day.
The author's search found that in recent years, at the end of each year, this kind of queuing phenomenon has been repeated almost every year. Last year, more enthusiastic citizens posted the "grand occasion" of queuing on the "leadership message board" of People's Daily Online, reflecting that "they couldn't line up at 3 o'clock in the morning".
Public services such as heating, electricity, and water supply have a direct impact on the daily lives of thousands of households. In the cold winter, residents were indifferent to the cold in the early morning, exposing the lack of service awareness and management of the relevant heating units.
When it comes to public services, user experience and convenience are top of mind. However, in this case, the company involved did not pay sufficient attention to the needs and interests of the residents. To put it mildly, queuing overnight has brought great inconvenience and distress to residents' lives, wasting their precious time and energy, and for some special groups such as the elderly, the disabled and pregnant women, the long outdoor waiting time poses a threat to their health and safety. To put it mildly, this kind of neglect of residents' needs will not only reduce the quality and efficiency of public services, but also undermine residents' trust and satisfaction with the highest quality, and then affect the harmony and stability of society.
This incident has also triggered public thinking about the management of public services. As a responsible heating company, the company involved should actively solve the problem from both the supply side and the demand side. On the one hand, prepare in advance and increase the payment window and service personnel to ensure that residents can pay smoothly. On the other hand, it actively adopts advanced technical means to improve service quality and efficiency, such as promoting the construction of online payment system and providing more convenient and efficient payment methods to meet the urgent needs of residents. At the same time, it is also necessary to realize that to solve the problem of queuing for gas payment, we cannot simply rely on enterprise self-discipline. ** There is a need to strengthen supervision and guidance, urge heating companies to fulfill their responsibilities, promote the quality and efficiency of related work, and ensure that residents have access to high-quality and convenient public services.
After the network**, the staff of the company involved has responded, saying that the number of people queuing up to pay has dropped significantly, and the number of people who have only accepted payment has increased to 6 sites. It can also be seen that there are always more solutions than difficulties, and it is not difficult to solve the queuing problem caused by the surge in the number of contributors from the perspective of increasing effective supply.
As beneficiaries and stakeholders of public services, residents' reasonable demands should be responded to in a timely and effective manner, rather than being ignored and neglected. Relevant departments and relevant enterprises and institutions should always stand firmly on the people's position, think about what residents think, be anxious about what residents are anxious about, and provide more convenient, efficient and high-quality services by strengthening communication and coordination, so as to meet the people's growing needs for a better life while continuously improving the user experience.