Zhuzhou News Network, January 9 (correspondent Li Yan) "I just returned to my hometown and was about to report for repair and inspection of the line, but I didn't expect you to come to the door." On January 8, Yuan Yiming, a staff member of the Baiguan Power Supply Station of the State Grid Zhuzhou Power Supply Company, knocked on the door of Master Zhang, a returnee. "We know you're coming back by comparing the computer data. Yuan Yiming said.
Towards the end of the year, and this is the first Spring Festival after the end of the epidemic, the number of people returning to their hometowns has doubled compared to previous years. Due to the pandemic, many migrant workers have not been able to return home in recent years, and this year they have chosen to return home to reunite with their loved ones. At present, the situation of cold wave and flu is severe, and how to accurately locate and take the initiative to serve the returnees, so that they can run less and flow less, and can also manage the power supply service, has become a difficult problem faced by power supply.
In order to solve this problem, Zhuzhou Power Supply Company sorted out and investigated the information of migrant workers, and screened out the recent surge in electricity consumption and zero-degree households for a comparison, so as to accurately locate the home addresses of returning customers. The power supply personnel carry out door-to-door visits to the returning customers, inquire about the electricity needs of customers and do a good job of registration, help them investigate the hidden dangers of the lines and electrical equipment that have not been energized for a long time, and reserve the "convenience of the people" to facilitate the acceptance of electricity problems, and implement the "one-to-one" tracking service. At the same time, in order to reduce unnecessary flow, the "Online State Grid" APP and "Village Network Co-construction" are promoted to customers, ensuring that customers have "zero waiting" and enjoy the convenience of running electricity at their fingertips, while helping a low-carbon life.
I haven't been home for 3 years, and a lot of equipment at home can't be used normally, so I dare to turn on an air conditioner to warm up, and I'm thinking about how to find someone to solve it, and I saw you coming, and the service of the power supply company is still top!Master Zhang gave Yuan Yiming a thumbs up again and again.
It is reported that Zhuzhou Power Supply Company has started the "sentinel battle" of returning home to the peak of the Spring Festival in advance, visiting nearly 1,000 users, so that migrant workers who have not returned home for a long time can feel the warmth of their hometown.
First instance: Schellinger.
Second trial: Liu Shuqi.
Third trial: Liu Liping.