With the development of science and technology, more and more people choose to buy tickets online, of which 12306 is the official ** of China Railway Customer Service Center, providing convenient ticket purchase services for the majority of passengers. During the purchase of tickets using 12306, passengers may encounter situations where they need to change, refund or change their destination. This article will explain in detail the change regulations of 12306 points tickets to help passengers better understand and use this service.
1. Regulations on the change of points ticket
Change Definition:Rebooking refers to the ticket change operation carried out through the 12306 official** or APP when passengers need to change the date, train number or seat information for their own reasons after purchasing a ticket.
Change time:Points tickets allow changes to be made prior to departure. The rules for changing tickets after driving vary depending on the type of ticket and the number of trains, so please check the regulations in advance.
Change Fee:There is usually no handling fee for the change of points ticket, but if the new ticket is higher than the original ticket, the passenger will need to pay the differenceIf the new ticket is less than the original ticket, the difference will not be refunded. The official original text is: "The scope of change is still the ticket that allows points to be exchanged, and a handling fee of 1000 points will be charged when it is handled, and the difference will be paid with points when the new ticket price is higher than the original ticket price, and the difference will not be refunded when the new ticket price is lower than the original ticket price." Changes can only be made to the original redemption account, and the original redemption account points are used to pay”
Number of changes:One change is allowed for point tickets. If you need to change it again, please apply for a refund in accordance with the regulations and purchase a new ticket.
2. Refund and change of arrival cannot be processed
It should be noted that the point ticket is different from the ordinary ticket, it has certain particularities and restrictions. Therefore, point tickets cannot be refunded or changed to the station. Once the passenger has confirmed the purchase information and completed the payment, the ticket becomes a non-refundable voucher. Passengers must confirm the itinerary information before purchasing tickets to avoid unnecessary losses.
If the redemption ticket cannot be used due to force majeure or railway responsibility, the redemption ticket can be refunded, and all the points used for redemption will be returned to the member's account after the refund, and the validity period will be recalculated.
3. Summary
Through the above interpretation, we can understand the change regulations and related precautions for 12306 points tickets. The rebooking process provides some flexibility for travelers, but there are some limitations. Therefore, when using point tickets, passengers need to understand and comply with the relevant regulations in advance to ensure the smooth progress of the trip.
In the future, with the continuous upgrading and improvement of railway passenger services, we expect 12306 to provide more convenient and humanized services to meet the growing needs of passengers. At the same time, we also hope that passengers can remain vigilant when using online services, abide by relevant regulations, and jointly maintain a good order of ticket purchase.
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