I don't know how to get this, can you help me?On November 22, at the Qingyouhe Community Service Center in Qingyouhe Town, Shangnan County, Jin Degui, an elderly man in his 70s, anxiously asked the staff for help. Jin Degui's family lives in Group 5 of Qingyouhe Community, and neither he nor his wife have mobile phones and will not pay medical premiums online.
Zhang Chi, secretary of the Party branch of Qingyouhe Community, carefully inquired about the situation of the elderly, immediately registered the information of the old couple, and asked them to go home and wait with peace of mind. The next day, Zhang Chi and community workers came to the elderly's home and successfully helped them pay their medical premiums.
In the face of the elderly and infirm, inconvenient mobility, and difficulty in going out, we organize party members and cadres in each village (community) to take the initiative to help them pay on their behalf, and especially emphasize the key content such as the amount of payment and the time limit for annual payment, and actively guide and motivate the people in the jurisdiction to participate in and renew the insurance in a timely manner. Zhao Huafeng, Secretary of the Party Committee of Qingyouhe Town, said that the town will also organize various village committees to carry out extensive publicity through broadcasting, WeChat groups, visits to households and other forms to ensure that the insured people in the jurisdiction know the importance of paying on time, so that no household or person is missed.
Since the launch of the second batch of theme education, Qingyouhe Town has adhered to the needs of the masses, vigorously carried out the "charge d'affaires and help" service, launched the "door-to-door service" activity for the lonely elderly, the disabled and other special difficult groups, and constantly explored and promoted convenient measures to truly realize the people's side affairs.
The "agency assistant" precision service not only solves the problem of medical insurance payment for the elderly, but also effectively solves the problems of the elderly who cannot write, do or walk in the process of handling matters.
Song Yena, a cadre of Qingyouhe Community, learned during a household visit that Tian Fengqin, a resident of the second group of the community, was very old, and his wife Yin Shijun suffered from cerebral infarction and suffered hemiplegia. Tian Fengqin wanted to make a disability grade appraisal for his wife and apply for a disability certificate, but because the children were working outside all the year round, they didn't know what procedures they should handle in **, so that his wife's disability certificate was not processed for a long time.
After learning about the difficulties of the elderly, Song Yena immediately contacted Kou Bin, a cadre from Qingyouhe Town, and accompanied the elderly to the county hospital to fill in the application form for the elderly, find a doctor for disability identification, and finally helped the elderly successfully apply for a disability certificate.
In order to make the theme education more "warm", the Party Committee of Qingyouhe Town combined with the activity of "100 cadres into 1,000 households", organized party members and cadres in towns and villages to visit households, solicited opinions and suggestions from the masses and analyzed them, and set up civil agency service points in each village (community), and cadres of the village "two committees" and capable party members served as agents to truly implement the "charge d'affaires and help" service. At the same time, relying on the town's convenient service hall, it is clear that the assistant staff of social security, agriculture-related and forestry-related business benefiting farmers will actively connect with county-level industry departments, handle related business, simplify the work process, and form a "green channel" for civil agency. For special groups such as the elderly, the weak, the sick and the disabled, the agency staff regularly takes the initiative to come to the door to handle it, so that the people can enjoy intimate services at home.
At present, Qingyouhe Town has organized party members and cadres to collect 23 opinions and suggestions from the masses on industrial development, facility improvement, and work improvement, and helped the masses to pay more than 800 medical insurance premiums for urban and rural residents. Since September, the town's 7 civil agency points have handled a total of 76 matters for the masses, and the completion rate of service matters and the satisfaction rate of the masses are 100%.
*: Shang Luo** Reporter: Huang Chaomei Editor: Liu Tingting Editor-in-charge: Sun HuangrongRelated Links:
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