"Hello, Manager Shang, we would like to consult how the international letter of credit worksForeign customers said that they wanted to open a letter of credit, but now I have a black eye!"At the beginning of October, the cashier of a sanitary ware company approached the settlement team of CCB Taizhou Branch to seek help from the bank's economic knowledge.
It is understood that this customer is the first contact with international letters of credit. Previously, the contract amount with foreign customers was settled by T T wire transfer, but this time, due to the large contract amount, foreign customers are not at ease to use only commercial credit to maintain the transaction, and hope to use bank credit and letter of credit settlement to protect the transaction. However, the sanitary ware company has never been in contact with related fields for more than ten years, has no knowledge reserves, and has no staffing, so it can only be "explored" by the salesman who usually does wire transfer.
After understanding the situation, in accordance with the requirements of the convenient service policy of the Zhejiang Supervision Bureau of the State Administration of Financial Supervision and Administration, the settlement team of Taizhou Branch responded quickly to customer needs and continued to pay attention. From analyzing the information required for the letter of credit, determining the issuing bank, to preparing the application for the issuance of the letter of credit, Taizhou Branch has arranged professional business personnel to provide warm service. By the beginning of December, the former cashier had grown into a small team of four corporate clerks and four banking professionals.
After the communication, in view of the problem that the enterprise personnel still "can't understand" and "can't do" the letter of credit, the settlement team of Taizhou Branch directly visited the enterprise and explained the terms of the letter of credit face-to-face. Through the analysis of the terms of the customer's letter of credit, combined with the actual needs of the customer and the experience of making orders, the customer has an in-depth understanding of the principle of L/C issuance and the method of document preparation. "Thank you for coming here on a cold day!After listening to your explanation, I basically understand, this heart is much brighter!The salesman said with a smile. With the joint efforts of both parties, the letter of credit was successfully issued, and the company's factory was already in full swing with a stocking scene: the machine lights flashed, the workers on the assembly line operated nervously, and the packaged bathroom products were orderly moved onto the ...... of the truckTheir road ahead is not dark, and CCB Taizhou Branch will continue to light the lights for enterprises to explore the way!
Wen Shangke.